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Remove Androidhelpa.xyz (Simple Removal Guide) - Free Instructions

removal by Lucia Danes - - | Type: Adware

Androidhelpa.xyz – an advertising platform that might promote questionable products on Android devices

Androidhelpa.xyz adware

Androidhelpa.xyz is an advertising website that might push fake offers straight to Android users' screens. According to one user, he turned on a newly-bought Galaxy S7 and a rogue message claiming about numerous infections popped out. The notification appeared to promote fake security tools for “virus removal” that are claimed to be found on Androidhelpa.xyz website.[1] Also, according to the same person, the misleading message claimed that “a dangerous virus has been found on your Generic Android 6.0 by browsing adult sites”. The bogus domain that we have mentioned before appears to be adware-related. These PUPs can bring numerous unwanted changes to your browser and carry out intrusive activities.

Name Androidhelpa.xyz
Type Adware
Target Android devices
Activities Advertising, redirecting, non-personal data tracking, suspicious offer promoting
Danger Low. However, the PUP can take you to potentially infectious pages
Distribution Bundled software, third-party networks, infected links and adds
Removal Reimage Reimage Cleaner can detect all odd content. Afterward, use automatical or manual removal guidelines 

Androidhelpa.xyz is not a stranger with information tracking. Ad-supported applications are capable of collecting non-personal details related to the user's browsing history and activities. The data usually refers to:

  • Hyperlinks clicked.
  • Networks visited.
  • Bookmarks saved.
  • IP address.[2]
  • Geographic location.
  • Type of browser used.

Later on, Androidhelpa.xyz developers might use the collected data for generating beneficial-looking advertisements. Once the creators identify what offers are the most popular searched ones between users, they can start pushing pop-ups, pop-unders, banners ads, coupons, and similar content related to the discovered information straight to the users' devices.

The more the users start clicking on Androidhelpa.xyz pop-ups, the better the income will be for the developers. This type of revenue-earning method is known as cost-per-click or pay-per-click[3] and highly promoted between third-parties. Another big con of adware-based adverts is that their flow might become so intense that your device will begin struggling to operate.

In addition, ads that are provided by Androidhelpa.xyz might be created to carry out redirects. Redirecting is a way to take users to other sponsored websites that might be filled with rogue offers. However, the landings might not be only annoying but some of them might occur as potentially dangerous due to the risk of encountering malware. 

Androidhelpa.xyz virus
Androidhelpa.xyz is an adware program that appears on Android devices and takes the user to rogue networks

If Androidhelpa.xyz ever provides you with a specific questionnaire or asks to complete some type of survey by entering some personal information about you, do not do that. This is a great way for bad actors to swindle private data from you. Later on, your details might be used for identity theft or put up for sale on the Dark web[4] market.

As you can see there are plenty of reasons to remove Androidhelpa.xyz from your device. The process is not very difficult to complete and you can carry it out on your own or by purchasing an advance antimalware tool. If you want to scan the entire device and find were adware has been hiding lately, you can do that by using software such as Reimage Reimage Cleaner .

If you have been looking for manual Androidhelpa.xyz removal instructions, there are some guidelines placed at the end of this article. If you decide to follow them, note that it is very important not to only clean your device but also refresh and optimize all web browser applications that were touched by the adware program.

One more thing that we did not mention is that Androidhelpa.xyz is supposedly capable of modifying web browser settings. This is valid for Google Chrome, Mozilla Firefox, Internet Explorer, Safari, and Microsoft Edge. You might find the homepage, new tab URL, and similar settings in these browsers changed by the ad-supported application.

Adware distributes anonymously through third-party sources

Experts from LesVirus.fr believe that the most popular spreading technique used between adware developers is the “bundling” method. This means the ad-supported application comes inserted into a package of software and downloads on the system as an additional object if the user has chosen the “Recommended” configuration.

We offer to opt for the right and safe downloading/installing option such as “Custom” or “Advanced”. These variants allow the user to manually track all incoming objects and erase any questionable-looking components. However, “bundling” is not the only way for adware and other potentially unwanted content to enter your device/machine.

Adware programs can also come from unsecured third-party advertisements, hyperlinks, piracy networks, gambling pages, and other bogus sources. The best way to avoid PUP infiltration from such places is to NOT enter them. Besides, you can use antivirus protection to guard you along the way and alert if something suspicious is trying to infiltrate the system.

Androidhelpa.xyz virus elimination steps on Android and browsers

You can remove Androidhelpa.xyz by going the easier way. This requires purchasing and downloading reliable anti-malware products that will scan the entire system for potential threats, identify the infection source, and provide you with all of the results discovered. After that, you will be able to continue with the elimination process.

Also, Androidhelpa.xyz removal will not be complete if you do not opt to clean web browser applications that were touched by the adware program. The below-given guiding steps are suitable for browser apps such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari. Also, you should follow these instructions if you are likely to clean your mobile phone device from the Android virus:

  • Get your mobile phone and enter this directory: Settings/More/Application Manager/All.
  • Locate the browser app that is being used on your device.
  • When the App Info section appears, click on the Force Stop section.
  • After that, continue with Clear Data and Clear Cache options.
  • Refresh the browser after everything is done. Also, reboot your mobile phone device for full recover.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove Androidhelpa.xyz, follow these steps:

Eliminate Androidhelpa.xyz from Internet Explorer (IE)

Clean your Internet Explorer web browser from unexpected adware-related extensions, plug-ins, and add-ons by using the below-provided guidelines:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Androidhelpa.xyz and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Androidhelpa.xyz removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete Androidhelpa.xyz from Microsoft Edge

If Microsoft Edge got infected with an adware program and you have spotted some rogue changes in the browser, you can use the below-given guidelines to clean it:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Androidhelpa.xyz should be removed from your Microsoft Edge browser.

Get rid of Androidhelpa.xyz from Mozilla Firefox (FF)

Mozilla Firefox can be cleaned and optimized after the adware appearance. What you have to do is continue with the following guiding steps:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Androidhelpa.xyz and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Androidhelpa.xyz removal. Click on 'Reset Firefox' button for a couple of times

Remove Androidhelpa.xyz from Google Chrome

If you want to reverse some your Google Chrome web browser back to its previous state, you have to complete each step exactly as shown in the guidelines given below:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Androidhelpa.xyz and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Androidhelpa.xyz removal. Click on 'Reset' button to complete your removal

Erase Androidhelpa.xyz from Safari

You can reverse suspicious changes in Safari and get rid of all questionable components by completing the following steps:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Androidhelpa.xyz or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Androidhelpa.xyz removal process. Select all options and click on 'Reset' button

About the author

Lucia Danes
Lucia Danes - Virus researcher

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