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Remove “Apple Security Damaged” Tech support scam virus (Tech Support Scam) - Improved Guide

removal by Alice Woods - - | Type: Malware

What lies behind “Apple Security Damaged” alerts?

Once Apple Security Damaged virus lands on your computer, it starts triggering fake alerts about a possible damage inflicted on your Mac. These alerts are primary signs that your computer has been plagued with a tech support scam[1]. On the one hand, this type or. more specifically, a Mac virus was quite an unordinary phenomenon, However, Apple users are safe no more. Computer crooks have pointed their daggers to the community of this operating system as they saw numerous new opportunities how to wheedle out money. Note that Mac-based ransomware threats have started coming into daylight as well[2]. Luckily, this time we are not dealing with such troublesome threat. Nonetheless, this scam should not be ignored[3]. Remove Apple Security Damaged virus. You can do it with Reimage Reimage Cleaner Intego or Malwarebytes.

Regardless of the content and complexity, all tech support scams aim to fool users into thinking that their devices have been compromised with a severe virtual threat. In order to make such alerts look more realistic, some scammers use the titles of currently rampaging viruses to alarm victims. Others incorporate screen-locking features into their scams[4]. Speaking of “Apple Security Damaged” scam notifications, they try to convince you that hackers or unknown users attempt to hack into your system and steal confidential data: email and bank account login credentials. They also claim that your accounts have been suspended. It is no wonder that this tech support scam may temporarily block your browser. Such activity may certainly frighten less experienced users. In the message, a tech support number, 1+844-804-6074, is provided as a solution. 

The image illustrating "Adobe Security Damaged" scam"Adobe Security Damaged" operates as a browser-locker to scare users more.

There is no need to call it and start the conversation cyber crooks as they can only make matters worse. After you dial the number, you will be connected with an imposter introducing as Mac tech support specialist. He will lead through a series of unnecessary actions or even registry modifications. Alternatively, he might cram you with made-up technical information to gain your trust. Such service may cost several hundreds of dollars. In a worse case scenario, racketeers might drop a real file-encrypting infection as a farewell gift[5]. In short, as soon as you notice such alerts, proceed to “Apple Security Damaged” removal.

When did this malware invade my Apple computer?

Since this scam also operates more like a PUP, you might have run into Apple Security Damaged hijack while surfing the web. Such scams are implanted in illegal movie streaming websites or other poorly protected web pages. In this case, “Apple Security Damaged” tech support scam might have seized your browser while you were looking for a torrent or entertaining yourself in a shady website. Likewise, let us remind you a common truth: avoid visiting ad-supported websites. In addition, install a reliable malware elimination utility to protect yourself from such threats.

How can I delete Apple Security Damaged virus?

Once you spot this alerts, exit the tab and close the browser. Then run a scan with an anti-spyware program. Do not forget to update it. Since it is a browser-based tech support scam, you will hardly find any new applications installed on your computer. Nonetheless, extra cautiousness would be welcomed. That is why, we suggest performing an immediate “Apple Security Damaged” removal. In case, you have run into a more aggressive version of this, and you encounter elimination obstacles, use the below-shown instructions. If the browser is non-responding, open your Activity Monitor. Click Command+Spacebar. Once Spotlight search emerges, type “Activity Monitor.” Once it opens, find the entry of your browser, and quit its process. Afterward, you should be able to remove Apple Security Damaged virus.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Apple Security Damaged” Tech support scam virus, follow these steps:

Delete “Apple Security Damaged” Tech support scam from Mac OS X system

Note that this tech support scam might appear in all types of browsers. Exit the window and reset the browser to eliminate all objects left by “Apple Security Damaged” scam.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove “Apple Security Damaged” Tech support scam from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “Apple Security Damaged” Tech support scam-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “Apple Security Damaged” Tech support scam, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “Apple Security Damaged” Tech support scam and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “Apple Security Damaged” Tech support scam-related entries.Uninstall from Mac 2

Get rid of “Apple Security Damaged” Tech support scam from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “Apple Security Damaged” Tech support scam and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “Apple Security Damaged” Tech support scam removal.Reset Internet Explorer

Erase “Apple Security Damaged” Tech support scam virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “Apple Security Damaged” Tech support scam-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove “Apple Security Damaged” Tech support scam from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Apple Security Damaged” Tech support scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Apple Security Damaged” Tech support scam removal. Click on 'Reset Firefox' button for a couple of times

Eliminate “Apple Security Damaged” Tech support scam from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Apple Security Damaged” Tech support scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete “Apple Security Damaged” Tech support scam removal. Click on 'Reset' button to complete your removal

Uninstall “Apple Security Damaged” Tech support scam from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Apple Security Damaged” Tech support scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by “Apple Security Damaged” Tech support scam, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Apple Security Damaged” Tech support scam removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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References

  1. nillyWonka171 says:
    April 3rd, 2017 at 8:09 am

    How is it possible? There is no way to beat MAC OS!

  2. planning4life says:
    April 3rd, 2017 at 8:10 am

    For a moment, they got me..luckily, I didnt call them. That was close!…

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