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Remove virus (Improved Instructions) - Dec 2016 update

removal by Olivia Morelli - - | Type: Browser hijacker

Reasons to stay away from search engine virus is a browser hijacker[1] that sneaks inside computers secretly, takes over all installed web browsers and starts unwanted activities. First of all, it modifies browsers’ settings and changes homepage, default search engine and sometimes new tab’s URL to its domain – Every time users launch the browser this bogus search engine appears on the screen. At first it might look similar to Google; however, they have nothing in common. hijacker alters search results and includes suspicious third-party links instead of organic and relevant results. This activity is beneficial for the developers because they generate revenue from boosting traffic to the various websites; however, users might end up with unpleasant consequences. Clicking on these search results can take users to hazardous places on the Internet, where they might be offered to install some freeware or shareware, asked for some personal or private information, and so on. redirect issues are really concerning because you might accidentally meet malware, ransomware[2], Trojan horse[3] or lose personal details, such as bank logins or credit card’s information. Besides, it can also initiate sudden and unexpected redirects to the shady promotional website. If you ever end up on a suspicious site, leave it immediately.

Another drawback of this browser hijacker is that it continuously collects certain information about you. It does not track personal data[4] such as your full name and surname unless you willingly provide it to it, but it can dig out a lot of important information such as your IP address, geolocation of the device that is infected with it, your browsing history, search queries, technical information and more. Such data is used to select certain third-party links and ads to integrate within search results. If your privacy and safety mean something to you, better remove virus without a hesitation. This vague program hardly deserves your trust. For removal, it’s better to use an automatic spyware removal tool like Reimage Reimage Cleaner Intego, but of course, you can opt for manual removal option and delete it by yourself.

Questions about virus


Screenshot of suspicious search engine

Information about hijacker’s distribution technique

The fact of hijack usually surprises computer users; however, what more surprises that it almost always happens with users’ permissions. The fact is, browser hijackers are technically not viruses, and they are even identified as legitimate programs. Well, at least the vast majority of them are. Therefore, to categorize them, spyware and malware researchers can only use the term “potentially unwanted programs.” However, the activity of such programs is highly disturbing, so we believe that all computer users deserve to know that it only takes a minute or so to ensure that browser hijackers and similar potentially unwanted programs don’t get into the system. You only need to read feedback about programs that you’re planning to install beforehand and choose Custom or Advanced settings when installing them. This setup will provide you with a list of suggested software that can be installed along with your preferred program. Deselect these offers and continue[5]. virus removal options

Browser hijackers are small, but very annoying pieces of software that can disrupt browsing sessions on a daily basis. Such activity is nerve-wracking, and usually, computer users wish to get rid of such programs as soon as possible. If you want to remove the fastest way possible, use anti-malware software. Your chosen professional program eliminate this computer infection within several seconds, and you will be able to enjoy browsing the Internet again. Additionally, you can get rid of the hijacker on your own. If you would like to carry out removal on your own, please use instructions that our team has written for you. These are presented below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Remove from Windows systems

You have to be careful when trying to carry out these instructions – you do not want to miss any suspicious elements that might be related to redirect virus. Search for recently installed suspicious programs, and uninstall them. Then jump to the next part and clean every web browser as individual guides for Chrome, Firefox, IE, Edge and Safari users instruct you to do.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase from Internet Explorer (IE) virus might have installed various add-ons to the Internet Explorer. These apps might initiate another hijack or provide lots of advertisements, so you should remove them immediately.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall virus from Microsoft Edge

If your computer has been infected with this browser hijacker, you should take care of your browser as well. Remove all suspicious entries as shown below.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF) browser hijacker has the power to install plugins, extensions and various toolbars without user’s knowledge. So, check the list of extensions and uninstall all suspicious entries.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Get rid of from Google Chrome

After hijack you might have noticed suspicious tools or extensions installed on your Google Chrome. If not, you should still check the list of extensions and make sure that there are no questionable applications. However, if you find some suspicious entries, uninstall them immediately.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Remove from Safari hijacker is nasty computer infection that can install unwanted and suspicious extensions on your browser. Please, clean all suspicious entries as shown below.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. Marvellous says:
    November 30th, 2016 at 10:26 am

    Deceptive search engine… don t use it, I warn you…

  2. vidmantU says:
    November 30th, 2016 at 10:28 am

    helo and thanks for the halp, I have removd virus from computah and browsers real quick…

  3. Derreck says:
    November 30th, 2016 at 10:28 am

    This is totally not the best search online. Its the virus!

  4. borris says:
    November 30th, 2016 at 10:28 am

    Good guide! 🙂

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