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Black Feather ransomware virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware

What Black Feather and HiddenTear ransomware have in common?

Questions about Black Feather ransomware virus

Black Feather virus, otherwise known as the new variant of the notorious HiddenTear ransomware, is a malicious cyber infection designed to bring fortune for its creators. Do not be deceived — the way such programs generate revenue is far from legal, though the hackers behind them may try to prove otherwise. HiddenTear was one of the first so-called educational open-source viruses on the market. Of course, the program’s code — which was initially intended to teach computer users about ransomware and how to protect themselves from it — was quickly put to evil use, and now tens if not hundreds of modified HiddenTear versions such as Black Feather are stealing data worldwide. What they have in common is the same source code, although it may as well be altered. Otherwise, these programs may demand different amounts of money for the data decryption as well as target different types of files. Black Feather malware, in particular, greets its victims with the following message which is featured in BLACK_FEATHER.txt document it drops on the infected computer:

Welcome to Black Feather.
Thank you for downloading our software.
All of your files have been encrypted with a secure 256-bit HASH.
This means you can no longer access your files without the decryption key.
You can decrypt your files by paying us 0.3 BTC, this will remove the encryption
and give you full access to your files again.

The note clearly indicates the hacker’s intentions. They do not even try to conceal the true purpose of the hijack and ask the victim to pay around 180 USD in Bitcoins for the private data decryption key. You should think very carefully about whether you should pay up or not. According to the users’ reports, these hackers should not be trusted. Even when you pay up, you may not be issued the recovery key or this key may simply not help you get your files back. It does not make any difference if you remove Black Feather from your computer or additionally lose money for the fake decryption key. Thus, we recommend employing virus-fighting utility, such as Reimage, which would banish this parasite from your computer once and for all.

Image of the Black Feather ransomware

We should also point out that the virus also changes file extensions. It ads “.blackfeather” next to all names of the documents it manages to encrypt and, this way, indicates that they are now inaccessible. There is no way to eliminate these extensions without decrypting them. Besides, the virus deletes Shadow Volume Copies as well, so that the user would not be able to recover them using specialized tools, such as ShadowExplorer. Generally speaking, there is no way of stepping out of this mess without unpleasant consequences. The least you can do is to take care of the successful Black Feather removal and make sure your future files are protected.

How do I protect the data on my computer?

One of the initial steps for the data protection is related to arming your system. An antivirus, anti-spyware, and anti-malware utilities can do quite a good job defending the system from malware, but there is never a 100% success guaranteed. Here is still a chance that the virus gets into your computer through some crack, and that is all that takes to lose your data to Black Feather. Thus, a more reliable option is to backup data to some external storage drive. You can use any platform you find convenient: USB, external hard drives, CD’s, DVD’s, etc. What is important is that you keep this device unplugged from your computer while you are not using it. Otherwise, the virus can easily get hold of the containing data and encrypt it as well.

Tips for the Black Feather removal:

Our experts have been investigating ransomware for quite some time now and have come up with several methods which have been proven successful regarding Black Feather removal and file recovery. Below, you will find a tutorial which will guide you through 2 basic methods that can be applied for the data recovery. Just before this guide, you will also see instructions related to the Black Feather virus elimination. Keep in mind that these instructions are only there to help you get rid of the lock screen and regain access to your desktop. To remove Black Feather properly, you will have to use some help from the side. Namely, you will have to obtain some automatic antivirus utility and scan your entire system with it. After you are completely certain the threat is gone, follow the previously mentioned recovery instructions or try some of these automatic tools: PhotoRec, R-Studio or Kaspersky virus-fighting utilities.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Black Feather ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove Black Feather virus, follow these steps:

Remove Black Feather using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Black Feather

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Black Feather removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Black Feather using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Black Feather. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Black Feather removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Black Feather from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by Black Feather, you can use several methods to restore them:

Data Recovery Pro

One of the quickest ways to recover data involves applying automatic software. One of the automatic software options regarding data recovery is Data Recovery Pro. The instructions how to use this software are provided below:

Windows Previous Versions feature

If you have been security cautious before the Black Feather hit your computer, you may have a chance to recover your files. Windows Previous Versions feature allows extracting data of the previous versions of the system and this way, possibly recovering some of the files. But there is a condition to this method. System Restore function had to be enabled on the computer before the files were encrypted. Here’s how you recover data using Windows Previous Versions feature:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Black Feather and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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