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Remove “BSOD : DllRegisterServer failed” virus (Virus Removal Guide)

removal by Olivia Morelli - - | Type: Malware

The real reason why “BSOD : DllRegisterServer failed” messages appear on your screen

If the reason why you are reading this article right now is that “BSOD : DllRegisterServer failed” virus attacks you, then we suggest reading it carefully. First of all, we want to inform you that you are dealing with tech support scammers, who managed to convince you to install their malicious software. This software could come into your computer system along other free programs that you have recently downloaded and installed. Please be careful; this program is designed to forge legitimate pop-up messages, dialogs or websites and simply do everything to convince you that your computer is at risk and that your can only get help from “experienced” IT technicians. Typically, BSOD : DllRegisterServer failed with the error code 0x80040201 malware displays fake alerts showing fictitious error numbers, false claims about computer system status, and other problems that need to be solved immediately. Remember – certified IT technicians never promise to fix user’s computer remotely via programs like TeamViewer or LogMeIn. If the technical support technician asks you to give them details allowing them to connect to your PC remotely, or if they ask you for your credit card details, hang up and scan your PC for malware using Reimage Reimage Cleaner Intego or another reputable software. Please do not try to remove BSOD : DllRegisterServer failed virus manually unless you are an expert in IT sphere.

Image showing "BSOD : DllRegisterServer failed" virus pop-up

Scammers that work behind such deceptive projects seek to swindle money from users by telling tales about non-existent computer problems. Typically, they “guide” the victim to go through series of pointless tasks, for instance, open rarely-used folders, touch system settings, type in something in command prompt and initiate other meaningless activities just to confuse the inexperienced user and in the meantime, tell him/her lies that the computer has been compromised. The scammers typically apply one of two strategies to deceive the victim. The first method that they use is to scare the victim and ask him to install a particular computer software, of course, a paid one. Sometimes, scammers urge the victim to provide credit card details to “verify user’s identity,” which is absolute nonsense. Do not let them scam you! The second deceptive strategy is based on persuasion to provide them access to the computer. Scammers ask the victim to install a certain remote administration tool and then tell them login details. Once they get access to the computer, scammers can steal important documents, plant malware, execute ransomware or other malicious viruses, or just delete all victim’s files. Be careful!

How do such viruses spread?

Fraudsters can integrate malicious download links into various Internet websites. However, typically users install such malware along other free programs downloaded from questionable Internet pages. BSOD : DllRegisterServer failed hijack happens when the user fails to opt-out unwanted additional downloads added to his/hers download. Such programs are typically hidden under Default or Standard settings. Choosing these settings means that all optional downloads get installed alongside the main program without even notifying the user. To opt these additions out, the user has to select Advanced or Custom settings and adjust software components appropriately. On top of that, users who want to avoid this malware should avoid clicking on suspicious links sent via email and also attachments added to such messages, especially if they come from unknown sources.

“BSOD : DllRegisterServer failed” removal tutorial

Please do not let “BSOD : DllRegisterServer failed” virus trick you – do not call these support scammers. First of all, you might lose a considerable amount of money, since these scammers typically provide premium-rate numbers, despite the fact that they state they are toll-free ones. What is more, they attempt to deceive users by asking to buy rogue software or provide sensitive information. If you suspect that your computer system is infected with such malware, we suggest scanning your computer system with Reimage Reimage Cleaner Intego or another reputable software to remove “BSOD : DllRegisterServer failed” virus automatically. As we have already stated, users should not try to delete “BSOD : DllRegisterServer failed” malware manually unless they have already encountered similar programs before and know how to uninstall them properly. Remember – leaving at least one component of such program on the system can make it vulnerable to further infections. You can find instructions on how to fix this issue provided below or in this post.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “BSOD : DllRegisterServer failed” virus, follow these steps:

Remove “BSOD : DllRegisterServer failed” from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “BSOD : DllRegisterServer failed” and related programs
    Here, look for “BSOD : DllRegisterServer failed” or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase “BSOD : DllRegisterServer failed” from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “BSOD : DllRegisterServer failed” or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate “BSOD : DllRegisterServer failed” from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “BSOD : DllRegisterServer failed” and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “BSOD : DllRegisterServer failed” removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall “BSOD : DllRegisterServer failed” virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “BSOD : DllRegisterServer failed” should be removed from your Microsoft Edge browser.

Delete “BSOD : DllRegisterServer failed” from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “BSOD : DllRegisterServer failed” and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “BSOD : DllRegisterServer failed” removal. Click on 'Reset Firefox' button for a couple of times

Get rid of “BSOD : DllRegisterServer failed” from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “BSOD : DllRegisterServer failed” and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “BSOD : DllRegisterServer failed” removal. Click on 'Reset' button to complete your removal

Remove “BSOD : DllRegisterServer failed” from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “BSOD : DllRegisterServer failed” or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “BSOD : DllRegisterServer failed” removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. Dunya says:
    August 30th, 2016 at 11:24 am

    I seriously hate tech support scammers! They have called my mom and tried to deceive her!

  2. nico says:
    August 30th, 2016 at 11:25 am

    Just fixed my computer, thanks to you! Reimage is a good program – I guess i have underestimated it earlier.

  3. Bobbi90 says:
    August 30th, 2016 at 11:26 am

    Thank you for your help. I was so confused when these lying alerts started to appear on my screen…

  4. Rocky says:
    August 30th, 2016 at 11:27 am

    Thanks for informing us about these crooks.

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