“BSOD Driver Problem” virus (Easy Removal Guide)

“BSOD Driver Problem” virus Removal Guide

What is “BSOD Driver Problem” virus?

What to do when “BSOD Driver Problem” pop-up shows up?

BSOD Driver Problem virus is a deceptive program designed to show alerts, pop-ups, and messages on the computer screen using user’s default web browser. This infection makes the web browser open a scam website that is designed to look like the blue screen of death (BSOD), showing suspicious codes that can confuse the computer user. However, the clearest sign indicating that this is a scam is a message stating “BSOD Driver Problem. Please call PC support technician [fake tech support number here].” If you get these pop-ups while trying to use your web browser, then you definitely have to remove BSOD Driver Problem malware using the anti-malware program like FortectIntego (or different), but NOT to call the number provided! There are scammers over these sitting and waiting for naive people to call them.

As soon as they get the call, they act professional and ask the victim to check here and there on the system, perform some tasks using Command Prompt, and explain that computer is severely compromised by some imaginary viruses, while in reality, the BSOD Driver Problem malware is the actual problem. These scammers tell lies because they seek to talk the user into buying some useless security software or gaining access to the computer via remote administration programs. Do not let them deceive you, and do not believe what they say even if they claim to be working at Microsoft. This legitimate company has nothing to do with such scams. To remove BSOD Driver Problem virus from the system, you need to run a system scan using FortectIntego or SpyHunter 5Combo Cleaner software. After getting scan results, just click the button to delete threats and your computer will be free of this malware. It is not recommended to attempt to implement manual BSOD Driver Problem removal unless you are a professional IT expert; otherwise, you might delete the wrong files and do more damage than good.

Example of "BSOD Driver Problem" virus message

How does this malware spread?

You can allow BSOD Driver Problem hijack happen if you tend to install computer programs hastily. If you tend to rush, at least check what is hidden behind Advanced/Custom installation options. Typically, users tend to trust Default/Standard settings because they’re presented as recommended ones when actually choosing these settings grant your permissions to install all “recommended” third-party software that is bundled with your download. These additions can be rejected via Advanced/Custom settings simply by removing check marks next to agreements to install them. If BSOD Driver Problem removal is the thing that you seek for, then read the information provided in the next paragraph.

How to remove BSOD Driver Problem virus?

If you want to fix this problem and stop BSOD Driver Problem virus from displaying scary warnings in annoying pop-ups, then BSOD Driver Problem removal should be your top priority task to complete. To remove BSOD Driver Problem virus, you will need to run a system scan with anti-malware software, and if you have one, make sure you update it first. In case you do not have such program, install one. Below, you can find download links of programs that can help you to uninstall this malicious piece of software. Please do remember that it is very important how you install software, otherwise various potentially unwanted programs might start bothering you again. It is also worth noting that a proper anti-malware software can help to prevent such issues as well.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of “BSOD Driver Problem” virus. Follow these steps

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove “BSOD Driver Problem” using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of “BSOD Driver Problem”. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that “BSOD Driver Problem” removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from “BSOD Driver Problem” and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting malware

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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