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Remove Clean.shield-plus.com (Simple Removal Guide) - Free Instructions

removal by Olivia Morelli - - | Type: Stealing programs

Clean.shield-plus.com is a potentially unwanted program which might snatch your non-PII

Image of Clean.shield-plus.comClean.shield-plus.com is a browser hijacker[1] which was created by Babylon Ltd. and is considered to be potentially dangerous. It spreads together with Shield Plus History Cleaner – a browser extension which was allegedly developed “to provide the ultimate search experience”.

Just like a related extension, Clean.shield-plus.com virus offers a variety of supposedly beneficial features where the main is to remove users' search history, download history, and browsing history. Additionally, as developers mention, it provides software packages which are giving users' the opportunity to experience “free advertising.”

This is pretty ironic because it is hard to find a user who would be grateful for the opportunity to experience continuous ads which bother his or her every time when the browsing session starts. To prevent them, we highly recommend you to remove Clean.shield-plus.com virus and all its components from your computer.

As soon as Shield Plus is installed, this PUP initiates suspicious system changes and similar activity on Google Chrome, Internet Explorer, Mozilla Firefox, Safari, etc. Typically, the following is altered by it:

  • The homepage of your Internet Browser
  • The default Search engine in your Internet Browser’s built-in search box
  • The page displayed when opening a new tab
  • The page displayed when you open your browser

As noted by security experts,[2] these changes might seem insignificant at the start as the most of them can hardly be noticed if you do not pay much attention to your browser. However, users who would like to keep their browsing habits in the previous state can notice that reverting these changes to normal becomes impossible. Returning to previous settings is possible only if you perform Clean.shield-plus.com removal on your computer. This can be achieved merely by using a reliable security tool, such as ReimageIntego.

Displaying Clean.shield-plus.comClean.shield-plus.com modifies browser settings without user's permission

After performing system changes on your computer, Shield-Plus browser hijacker quickly starts displaying various ads and popups on web pages which usually do not present such content. Beware that you might be redirected to websites of dubious content that can lead you to installation of malware that can utterly destroy your computer files.

In addition to its redirecting tendencies, Clean.shield-plus.com gathers a variety of non-personally identifiable information.[3] This data is used to personalize ads to users’ taste. This technique allows developers generating profit while offering products from their sponsors. As stated in the Privacy Policy of Babylon Ltd., the collected information includes:

[…] information such as URL address, software names, files formats, IP address, default language setting, browser type, browser user agent, referring and exit pages, operating system, date/time stamp, clickstream data and an anonymous unique ID. […]

Distribution methods used by browser hijacker creators are not entirely fair

If you wonder how this pesky infiltrator acquired access to your machine – you do not need to think twice. In most cases, the useless services that are offered by developers bring no value to regular users. Thus, typically users do not search for such functionality themselves.

Hence, developers thought of an effective tactic used by many free software developers. To apply unwanted programs to as many computers as possible, creators hide additional components in installation packages. These packages can include everything from add-ons to adware.

To protect yourself from these unwanted intruders we recommend always using Advanced/Custom installation mode. This allows unticking any preselected additional elements with ease. Despite recommendations, never opt for Recommended/Quick settings.

Clean.shield-plus.com can be removed just as easy as it was installed

Luckily, Clean.shield-plus.com removal can be performed even by the most inexperienced users. It can be achieved by downloading and installing reliable security software. Please select one of the programs that are offered below and perform a full system scan. Once the program finishes its work, make sure you remove detected viruses and potentially unwanted components.

For those who do not wish to install additional software, there is an alternative way to remove Clean.shield-plus.com from the system. For that, please see guidelines written by our security experts below. However, we must warn you that the procedure should be performed accurately and without mistakes as wrong actions might simply fail to eliminate the virus.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Clean.shield-plus.com, follow these steps:

Uninstall Clean.shield-plus.com from Windows systems

To remove this PUP from Windows, check the list of recently-installed programs and uninstall Shield Plus or the ones that look suspicious.

To remove Clean.shield-plus.com from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Clean.shield-plus.com (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase Clean.shield-plus.com from Mac OS X system

To get rid of this hijacker from Mac OS X, follow these simple steps. You need to find useless apps that could be related to this browser hijacker.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Clean.shield-plus.com from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Clean.shield-plus.com-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Clean.shield-plus.com, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Clean.shield-plus.com and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Clean.shield-plus.com-related entries.Uninstall from Mac 2

Delete Clean.shield-plus.com from Internet Explorer (IE)

To fix IE, you should remove Shield Plus and then reset your browser's settings to default.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Clean.shield-plus.com and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Clean.shield-plus.com removal.Reset Internet Explorer

Remove Clean.shield-plus.com from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Clean.shield-plus.com-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Clean.shield-plus.com from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Clean.shield-plus.com and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Clean.shield-plus.com did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Clean.shield-plus.com removal.Reset Firefox 2

Get rid of Clean.shield-plus.com from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Clean.shield-plus.com by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Clean.shield-plus.com-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Clean.shield-plus.com removal.Reset Chrome 2

Uninstall Clean.shield-plus.com from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Clean.shield-plus.com and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Clean.shield-plus.com registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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