ransomware / virus (Easy Removal Guide) virus Removal Guide

What is ransomware virus?

What does the do on the infected computers? virus is just another name computer users give to the notorious Rotor ransomware. The infection quickly picked up this particular title merely because it can be seen all over the computers once infected by it. The virus ads !____cocoslim98@gmail.com____.tar string to around 33 types of files that it is capable of encrypting. Among these types, you can find all of the Office documents, PDF files, pictures, video and audio files as well as applications. So, even though can’t compare to, say Locky virus, which encrypts hundreds of file types, nobody can deny that the ones it does affect are the highly substantial. What the experts have not managed to find out yet, though, is what algorithm does this virus use for the file encryption. Nevertheless, since this virus has not been decrypted yet, it can be presumed that it is probably one of those complex military-grade ones that other well-known ransomware use. This virus specifically targets servers, in hopes of infecting the connected computers, but cases of attacks on personal devices have also been reported. Regardless of whether you are an individual user or if your computer is connected to the company’s network, you must take precautions to protect yourself from this ransomware. You should keep backup copies of your files on some offline storage devices and, in case of the infection, remove from your computer using some trusted anti-malware tools, such as FortectIntego. ransomware virus picture

A significant amount of information can be gathered by looking at the ransomware extensions and ransom notes. For instance, we can presume that there are several versions because !____cocoslim98@gmail.com____.tar extension is not the only one that this virus ads to the infected files. You may also find reports about !____GLOK9200@gmail.com____.tar as well. Another clue is the .tar file type which is typically found on Macs. Could this suggest that Cocoslim98 virus has been designed for Macs?
Ransom note gives us some information as well. Below you can see an example of this document:

Good day

Your files were encrypted/locked
As evidence can decrypt file 1 to 3 1-30MB
The price of the transcripts of all the files on the server: 7 Bitcoin

Recommend to solve the problem quickly and not to delay
Also give advice on how to protect Your server against threats from the network
(Files sql mdf backup decryption strictly after payment)!

The 7 Bitcoin (more than 5180 USD) ransom is really unusually large compared to other ransomware viruses that normally ask for 0.5 to 2 Bitcoin per computer. This only proves that the virus developers are serious about their business. So it is not surprising that they also delete Shadow Volume Copies in order to lessen the chance of the virus victims recovering their files in ways other than by paying the ransom. Keep in mind that every dollar that reaches the hacker’s bank account only fuels their motivation to create more of such nasty programs. Thus, we strongly recommend removal instead.

Ransomware distribution strategies and prevention techniques:

Cyber infections are mostly distributed via malicious emails, so ransomware also spreads the same way. Its executable, GbMxybQN.exe, may come disguised as a Javascript file and arrive at your inbox as an inconspicuous email attachment. So, the key to avoiding infiltration is to refrain from opening emails, attachments or random links that might be added to the received email messages. You should be especially careful if the email has been received from some unknown sender. Such emails usually end up in the Spam folder, so you should also act carefully when browsing this particular catalog.

What do the experts recommend for the removal? virus usually plants its malicious files deep into the system, so it is really difficult to locate and remove them properly, especially if you are attempting to do that manually. Thus, we suggest approaching the removal from the automatic perspective, using antivirus or anti-malware tools. Nevertheless, even this approach is not ideal and you may have to assist your antivirus with initiating the system scan in case the virus blocks it from running. You will find these steps indicated below. After you remove, you should check out the data recovery guidelines which will teach you a couple useful data retrieval techniques.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of virus. Follow these steps

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by, you can use several methods to restore them:

Will Data Recovery Pro recover files after ransomware attack?

This professional data recovery tool is designed to deal with various data loss issues, so it may as well help you recover files after attack. The instructions below will explain how to use this software properly.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by ransomware;
  • Restore them.

How can you use the Windows Previous Versions feature to recover files?

Windows Previous Versions feature allows setting the system back to some selected point in time, preferably, before the virus infiltration. However, for this method to work, System Restore feature has to be enabled before the attack. 

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Lucia Danes
Lucia Danes - Virus researcher

If this free guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Lucia Danes
About the company Esolutions