CouponXplorer Toolbar (Chrome, Firefox, IE, Edge) - Tutorial

CouponXplorer Toolbar Removal Guide

What is CouponXplorer Toolbar?

Is CouponXplorer Toolbar a useful application?

CouponXplorer Toolbar is a browser extension[1] developed by Mindspark Interactive Network. However, cyber security specialists classified it as a potentially dangerous program (PUP). One of the reasons why it was put in the PUP category is distribution method. Nevertheless, it has an official website that offers a download link; this application might also sneak inside the system bundled with freeware or shareware.[2] For this reason, many computer users call it CouponXplorer virus. However, we want to point out that this program is nor a virus neither malicious itself. In the EULA[3] developers reveal that their products might travel bundled with third-party programs, as well as their products might be installed along with other programs. Thus, in order to avoid them, you need to learn how to install software correctly. It’s important to opt for Advanced installation mode and opt out all suggested additional programs. Thus, if you failed to do that, now you have to remove CouponXplorer Toolbar from the computer. There’s no need to keep a questionable app on the computer that might fill your browser with commercial content.

The official website claims that this tool offers free printable coupons for popular sites. What is more, users are also encouraged to install it and try other useful features. One of those features is hp.myway.com search engine. After CouponXplorer hijack, you might find this search engine as your homepage and new tab URL address. Using this search engine is not recommended as well. It is suspected to alter search results and include sponsored links into search results page. Apart from that, this application might deliver an excessive amount of third-party advertisements. They might look appealing because this program tracks information about the users and allow third-party tracking cookies. According to the Privacy Policy, CouponXplorer Toolbar might collect information about visited websites, time spent there, search queries, clicked ads, IP address, email, etc. Not only this data is used to create and provide personalized ads,[4] but also it might be shared with third-party websites. Bear in mind that they might be advertisers and advertising networks; thus, your browser might crash due to the excessive amount of discount coupons, special offers, and other commercial content.[5] Hence, we highly recommend scanning the computer with ReimageIntego and performing the CouponXplorer removal.

The image of CouponXplorer ToolbarCouponXplorer Toolbar might get inside bundled with freeware and shareware.

How is it possible that this program sneaked inside the system without my knowledge?

As we already mentioned in the beginning, CouponXplorer browser hijacker has an official website that has a download link. What is more, users can download it from the Google Play store as well. What is more, various survey websites also promotes this program. However, there’s a third distribution method – bundling. This method allows attacking this program as an extra component in the software package. Thus, when users install freeware or shareware under Basic or Recommended settings, all additional applications are installed by default. In order to avoid that, you need to install new programs under Advanced/Custom settings and opt out third-party apps. If you already made this mistake, you might have already experienced unpleasant CouponXplorer redirect problems, became annoyed by the excessive amount of ads, and started dreaming about switching back to your old search engine. Thus, do not hesitate and learn how to get rid of this program below!

How can I remove CouponXplorer virus from the computer?

First of all, such thing as CouponXplorer virus does not exist. It’s a potentially unwanted program that you have accidentally installed. Now, you need to remove it just like any other program. If you have installed this app on your own, you should not encounter any problems with its removal. Though, if it came bundled with other programs, you should look for other PUPs and uninstall them as well. Manual CouponXplorer removal instructions are presented below. Please follow them carefully. Additionally, you can install a reputable anti-malware or anti-spyware program. Security tools should help to remove CouponXplorer Toolbar from the computer with other potentially unwanted programs that might have been installed too.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of CouponXplorer Toolbar. Follow these steps

Uninstall from Windows

The guidelines below will help you to remove CouponXplorer Toolbar from the Control Panel. We also recommend looking for other applications that might have been installed without your knowledge.

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Follow the steps below to remove CouponXplorer Toolbar from the Mac OS X.

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

After CouponXplorer Toolbar hijack, reset Microsoft Edge as shown below.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

From the list of extensions remove CouponXplorer Toolbar. Also, look for other extensions developed by Mindspark and uninstall them too.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

The instructions below will help you to fix Google Chrome after the hijack. Make sure you remove all questionable extensions from the browser!

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

In order to remove CouponXplorer browser hijacker from entirely, you need to uninstall questionable entries from the Safari and reset its settings.

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of CouponXplorer Toolbar registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting stealing programs

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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