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CuteRansomware virus. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware

cuteRansomware uses Google Docs to store victim’s data:

cuteRansomware virus originates from a Chinese open-source experiment called my-Little-Ransomware. The developers of this new virus have modified the simple code of the experimental ransomware to create something a little bit more dangerous. The virus is primarily targeted at Chinese audience though it might easily spread throughout other countries as well. It is different from other viruses of the same category because it uses never-before-tried methods of storing the victim’s data and the file decryption key. For that, it uses Google Docs, which is also used as the virus’s Command and Control server as well. We should remind you that the decryption key is essential for the file recovery after the virus encrypts the data on the hijacked computer using complex, military-grade algorithm, depriving the user of accessing it. Without this key, the file decryption is virtually impossible. We should point out that Google Docs is not the only cloud-based platform that can be used for spreading ransomware. Other cloud systems can easily be exploited as well which is a great challenge to the cyber security experts. The major problem with such cloud-based viruses is that they transfer data via SSL, making the antivirus systems, firewalls and other virus prevention measures practically powerless. Although you can attempt the cuteRansomware removal using Reimage or other reputable anti-malware utilities, you might require some additional help from a professional.

An illustration of cuteRansomware virus

Questions about cuteRansomware virus

Besides the intricate way the cuteRansomware makes use of the virtual platforms, it works the same as the majority of similar infections. The virus encrypts the files using RSA cipher and appends an “.encrypted” extension to the infected documents. The ransom note that pops up on the victim’s screen after the encryption is done and the extensions that change the regular ones are all in Chinese, which confirms the theory of this virus being specific country-boud. It is not clear what is the demanded payment for the files and what payment system do the criminals use. It is certain, though, that any collaboration with cyber criminals can end up in financial loss, and there is a high chance that the encrypted data will be lost too. Unfortunately, there is no way to eliminate the damage made by the virus, but you can remove cuteRansomware and the malicious files it creates in the %TEMP% directory from your computer.

How can you avoid being infected with this virus?

This malicious application spreads mostly through random downloads. The downloaded programs that are infected with cuteRansomware’s malicious script activate it and create conditions for data encryption. Because of the nature of this virus, there is really nothing that can be done stop the infection. Thus, if the infection cannot be avoided, you have to protect your data some other way. The most guaranteed way to do that is by making extra copies of your files. Backups can be stored on some external drives, including USB, DVD, CD and other devices which should be unplugged from the computer while they are not in use.

Dealing with the cuteRansomware removal:

Unfortunately, since this virus is relatively new and uses unconventional techniques to operate, there is no to clearly developed way to remove cuteRansomware from the computer. Though, you can still try eliminating this infection using the usual ransomware removal methods. The automatic virus-fighting utilities should be able to take care of the cuteRansomware removal, yet, as we have already mentioned, the successfulness of this method is not guaranteed. That is why it is crucial to create backups of your files before this infection hits your computer.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall cuteRansomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove cuteRansomware virus, follow these steps:

Remove cuteRansomware using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove cuteRansomware

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete cuteRansomware removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove cuteRansomware using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of cuteRansomware. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that cuteRansomware removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from cuteRansomware and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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