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Remove DirectionsBuilder Toolbar (Virus Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Lucia Danes - - | Type: Browser hijacker

DirectionsBuilder Toolbar: a useful tool or a potentially unwanted program?

DirectionsBuilder Toolbar is a classified as a browser hijacker[1]. However, the developers, Mindspark Interactive Network, Inc., would not agree with this classification. In the official website, they present this app as a useful tool that gives free directions, allows planning the route, provides bus and train schedules, transit maps and lots of other features that might attract many travel enthusiasts or people who want to plan their journeys. However, downloading this app from the official website is not recommended because some of its features worry cyber security specialists. One of those features is questionable distribution strategy. So-called DirectionsBuilder Toolbar virus spreads bundled with free programs as an additional component. When users make a mistake by choosing wrong installation setup, it gets inside the system and might cause several issues. It might replace current browser’s homepage and default search engine and might provide lots of advertisements. These problems are unbearable, and users have to look for DirectionsBuilder Toolbar removal solutions. We recommend choosing the easiest way to get rid of the browser hijacker – to run a full system scan with anti-malware/anti-spyware software, for example, Reimage or Malwarebytes. However, if you preferred removing this bogus program manually, scroll down to the end of this article. There you will find detailed and illustrated instructions how to do it.

Questions about DirectionsBuilder Toolbar

After infiltration (or installation) users might be offered or forced to use a suspicious search engine that has quick access to all DirectionsBuilder Toolbar’s features. However, using this engine might be dangerous[2]. Usually, search engines provided by the browser hijackers deliver altered search results. In other words, some of the real search results might be replaced with sponsored links. The problem is that these links might redirect to the potentially dangerous websites. The same issue exists with ads delivered by DirectionsBuilder Toolbar virus. This program might provide and an excessive amount of ads that makes browser crash or freeze frequently. Moreover, some of them might be malware-laden[3]. That means after clicking on them, you might be redirected to the infected website[4] or install Trojan[5]. Remove DirectionsBuilder Toolbar from the computer and avoid malware attack. Immediate removal is especially recommended for those who has no idea how this app appeared on their computers.

The screenshot of DirectionsBuilder Toolbar

How does browser hijacker spread?

Previously we have mentioned that users can download Directions Builder Toolbar straight from the official website; however, it rarely happens. This app is being distributed mostly using deceptive software marketing strategy known as bundling. This technique allows adding PUP as optional download and spreading it in a software bundle. This hijacker’s distribution method is quite successful because lots of computer users still install new programs using Quick or Standard setup. These settings do not inform about optional applications; they are simply installed by default. That’s how DirectionsBuilder Toolbar hijack can occur. However, the only way to avoid PUPs while installing new software is to opt for Custom or Advanced mode. It allows monitoring the process and adjusting the installation of additional components.

Tips and tricks for DirectionsBuilder Toolbar removal

Browser hijack is not a hazardous or complex computer infection, so you can get rid of it manually. We won’t lie and tell the truth – manual DirectionsBuilder Toolbar removal might be a challenge because it is capable of installing other tools and helper objects that might be hard to find on the system. However, if difficulties do not scare you, have a look at manual removal guidelines below. For those who do not want to dedicate an hour of their free time for hijacker’s removal, we have an alternative option. You can remove DirectionsBuilder Toolbar automatically with the help of malware removal programs. Install one of the suggested tools below, update it and run a full system scan.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove DirectionsBuilder Toolbar, follow these steps:

Eliminate DirectionsBuilder Toolbar from Windows systems

By following these instructions you should not encounter any problems during DirectionsBuilder Toolbar removal. However, you should be careful and delete all hijacker-related components from the computer. The browser hijacker is supposed to target Google Chrome web browser only. However, we recommend checking not only Chrome but all web browsers that are installed on your PC as well. Just to make sure that they are not affected.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall DirectionsBuilder Toolbar and related programs
    Here, look for DirectionsBuilder Toolbar or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove DirectionsBuilder Toolbar from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall DirectionsBuilder Toolbar from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for DirectionsBuilder Toolbar or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete DirectionsBuilder Toolbar from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for DirectionsBuilder Toolbar and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete DirectionsBuilder Toolbar removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase DirectionsBuilder Toolbar from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, DirectionsBuilder Toolbar should be removed from your Microsoft Edge browser.

Remove DirectionsBuilder Toolbar from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select DirectionsBuilder Toolbar and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete DirectionsBuilder Toolbar removal. Click on 'Reset Firefox' button for a couple of times

Get rid of DirectionsBuilder Toolbar from Google Chrome

Check the list of Extensions and remove all suspicious extensions that might be related to DirectionsBuilder Toolbar. Then, reset Google Chrome as shown below.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select DirectionsBuilder Toolbar and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete DirectionsBuilder Toolbar removal. Click on 'Reset' button to complete your removal

Eliminate DirectionsBuilder Toolbar from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for DirectionsBuilder Toolbar or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by DirectionsBuilder Toolbar, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete DirectionsBuilder Toolbar removal process. Select all options and click on 'Reset' button

About the author

Lucia Danes
Lucia Danes - Virus researcher

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  1. Sad user says:
    January 13th, 2017 at 9:20 am

    You have disappointed me… I have already isntalled this program and it looked so good for me…

  2. Teodora says:
    January 13th, 2017 at 9:21 am

    I have accidentally installed with some software package I guess. Fortunately, it was not hard to remove 🙂

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