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DirectionsWhiz Toolbar. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: System tools
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What is the purpose of DirectionsWhiz Toolbar?

If you enter a phrase “DirectionsWhiz Toolbar virus” into your web search and you would be presented with numerous blog posts, cyber security websites and IT news sites discussing the program’s suspicious features and providing various DirectionsWhiz Toolbar removal solutions. The truth is — this program is no virus. It yet another creation of a legitimate software developer IAC Applications (previously known as Mindspark) which has already released various applications for the browser, desktop and mobile devices including FromDocToPDF creator, WeatherBlink app, Slim Cleaner optimization software and a bunch of applications for iOS. The reason it is so poorly evaluated by the users and even some security experts mainly stems from the programs’ tendency to appear on the computer without permission. Well, it is only partially true. The program does not hijack the systems by brute force like some of the malicious viruses do. In fact, the users play a significant part in letting this program on their computer themselves, but more about this later. Let us first discuss what this application actually is, how it acts on the computers and disclose the factors that make it a potentially unwanted guest on the computer. Though this program is not malicious, you may always check your computer with antivirus tools, say Reimage, to make sure your system is not in danger.

Image of DirectionsWhiz Toolbar

So what this particular app is all about? Well, in the most general terms, it is a browser extension that may be added to the Web engine to improve the quality of daily browsing or general computer use. The benefit of this specific browser add-on is that it provides a quick and convenient access to the driving directions and maps, this way allowing the user to navigate and browse the web simultaneously. Unfortunately, the users who install DirectionsWhiz on their computers willingly, or the ones who find this extension already set up on their browsers, unanimously claim that it brings nothing but trouble. They report a considerable increase of online advertising, unexpected redirects and even changes in the browser’s homepage and default search engine. In fact, the software developers inform about potential data collection and affiliations in the site’s Terms of Service:

Pursuant to the MS Services’ Privacy Policy, we may disclose to third parties certain information we collect about you and your use of the MS Services. We may also disclose such information if we have a good faith belief that such action is reasonably necessary to comply with the law, legal process, to enforce these Terms of Service, to protect the rights, property or person of any entity or individual (including us), or in connection with a substantial corporate transaction.

They also experience difficulties when attempting to remove DirectionsWhiz Toolbar from the computer. Having this in mind, it is not difficult to see why this product receives such negative feedback.

Why can’t I remember installing this tool on my PC?

Most users claim not to have anything to do with DirectionsWhiz Toolbar occurrence on their computers. However, as we have already mentioned before, the users are largely responsible for installing this program’s installation and most of the time do it themselves. DirectionsWhiz Toolbar is usually travels in software bundles as a suggested install and the users unknowingly let it in. Potentially unwanted programs such as browser hijackers and adware also use similar distribution strategies, which raises even more suspicions about this program. We leave you to draw the conclusion for yourself.

Recently, the developer of this program contacted us asking us to remove this post from 2-spyware.com website. We believe that we shouldn’t do that as long as programs that we offer for the removal of DirectionsWhiz Toolbar can detect it and help users to remove it from the system. As it is mentioned under each of download buttons, we ARE affiliated with these anti-malware programs, and while some of them are free, others can remove a virus only after purchasing them. These mentions fully fulfill each of the requirements of FTC. Nevertheless, we have recently decided to make a revision of this and other posts that are related to this developer. We claim that all of them are described properly.

DirectionsWhiz Toolbar removal solution:

Although there is no such thing as DirectionsWhiz Toolbar virus, it is surely unpleasant and confusing to see an unfamiliar new app suddenly appear on your browser. More importantly, if you can’t make any use of this program, it will not be long until you will be looking for ways to remove DirectionsWhiz Toolbar from the computer. Luckily, it is made easy by these 3 simple steps:

  1. Click Start → Control Panel → Uninstall a Program.
  2. When in the Add/Remove Programs/Uninstall a Program, look for DirectionsWhiz Toolbar and other programs that are unknown to you.
  3. Click “Uninstall” and then OK to save the changes.
    When you are done with DirectionsWhiz Toolbar removal, you will have more space for the apps you actually use. Also, don’t forget to reset your browser if its homepage has been altered. You will learn how to do that below.

You can remove DirectionsWhiz Toolbar automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove DirectionsWhiz Toolbar you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall DirectionsWhiz Toolbar. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual DirectionsWhiz Toolbar Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove DirectionsWhiz Toolbar from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall DirectionsWhiz Toolbar and related programs
    Here, look for DirectionsWhiz Toolbar or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove DirectionsWhiz Toolbar from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove DirectionsWhiz Toolbar from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for DirectionsWhiz Toolbar or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove DirectionsWhiz Toolbar from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for DirectionsWhiz Toolbar and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete DirectionsWhiz Toolbar removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove DirectionsWhiz Toolbar from Microsoft Edge

If DirectionsWhiz Toolbar has altered your homepage reset your browser and delete all the browser extensions and add-ons that you might not remember having installed as well.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, DirectionsWhiz Toolbar should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove DirectionsWhiz Toolbar from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select DirectionsWhiz Toolbar and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete DirectionsWhiz Toolbar removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove DirectionsWhiz Toolbar from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select DirectionsWhiz Toolbar and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete DirectionsWhiz Toolbar removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove DirectionsWhiz Toolbar from Safari

After you remove DirectionsWhiz Toolbar from your computer, make sure you check your Safari browser for unfamiliar applications and delete them unhesitatingly.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for DirectionsWhiz Toolbar or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by DirectionsWhiz Toolbar, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete DirectionsWhiz Toolbar removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of DirectionsWhiz Toolbar registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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