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Remove Disk Cleanup pop-up ads (Removal Guide) - 2015 update

removal by Ugnius Kiguolis - -   Also known as Disk Cleanup scam, Disk Cleanup virus | Type: Adware

Disk Cleanup is an adware program which delivers fake pop-up ads asking to install suspicious software

Disk Cleanup pop-up ads image
Disk Cleanup pop-up ads are questionable advertisements which might trick you into installing useless and potentially dangerous software.

Disk Cleanup pop-up ads[1] are deceptive messages which might appear during your browsing sessions. Users who encounter suspicious advertisements which are asking to install Disk Cleanup utility should be aware that their computers are infected with an adware program. Fraudulent pop-up ads are created to trick people into installing potentially unwanted programs (PUPs) or even infiltrate the systems with malware. 

Name Disk Cleanup pop-up ads
Type Adware
Sub-type Potentially Unwanted Program (PUP)
Affected browsers Safari, Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and others
Distribution It can enter the computer through bundled software
Elimination The quickest way to get rid of Disk Cleanup pop-up ads is run a full system check with Reimage Reimage Cleaner

If you tend to install free applications without monitoring the installation procedure attentively, your computer can be infected with an adware-type program. As a result, browser settings are modified to start displaying Disk Cleanup pop-up ads during your browsing sessions. 

Note that adware programs target most popular browsers, like Google Chrome, Internet Explorer, Microsoft Edge, Safari, Mozilla Firefox, and others. Once the potentially unwanted program hijacks the system, your browsing experience can become unbearable due to Disk Cleanup pop-up ads.

We want to warn regular computer users that Disk Cleanup pop-up ads might look exceptionally legitimate. Unfortunately, if people are lured into clicking on the Disk Cleanup installation link which is provided in the advertisement, they might infect their systems with more potentially unwanted programs (PUPs) or even malware.

Disk Cleanup pop-up ads illustration
Disk Cleanup pop-up ads are fraudulent messages which might appear due to an adware infection.

Furthermore, content presented in Disk Cleanup pop-up ads can be programmed to cause redirects to less than reliable sites which might distribute other cyber threats, including the following:

  • Browser hijackers[2];
  • Banking Trojans;
  • Spyware;
  • Etc.

Therefore, you should perform a full system scan with Reimage Reimage Cleaner and remove Disk Cleanup pop-up ads as soon as you notice them on any of your browsers. This security tool will scan your computer for all potentially unwanted programs (PUPs) which might be related to the adware and eliminate them immediately. 

Although, you can try to complete Disk Cleanup pop-up ads removal by yourself as well. For that, check the guidelines presented at the end of this article and follow them attentively. However, keep in mind that security experts cannot identify the name of the adware which is displaying Disk Cleanup pop-ups. Thus, researchers[3] say that this elimination method might be challenging. 

Ways to prevent adware infiltration

You should be aware that potentially unwanted programs, including adware, spread with the help of the bundling method. In other terms, developers bundle two applications and offer them as one without disclosing such information for regular computer users. 

In order to avoid allowing adware or other PUPs to come on your computer, you should pay more attention to freeware's installation. Don't choose “quick” or “recommended” installation method, always go for “advanced” or “Custom,” and you will get the ability to see what “additional downloads” are trying to get inside your machine.

Steps to get rid of Disk Cleanup pop-up ads

If you have noticed Disk Cleanup pop-up ads trying to trick you into installing suspicious applications, you should take immediate actions to protect your system. For that, install a reliable malware removal software to remove Disk Cleanup pop-up ads automatically. 

Additionally, if you insist on performing Disk Cleanup pop-up ads removal on your own, you can use the elimination guide which is appended below. Just don't forget to reverse the modifications in each of the affected browsers and reset its settings to defaults.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.
Disk Cleanup pop-up ads snapshot
Disk Cleanup pop-up ads snapshot

To remove Disk Cleanup pop-up ads, follow these steps:

Eliminate Disk Cleanup pop-up from Windows systems

Get rid of suspicious applications from Windows OS:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Disk Cleanup pop-up and related programs
    Here, look for Disk Cleanup pop-up or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove Disk Cleanup pop-up from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Disk Cleanup pop-up or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase Disk Cleanup pop-up from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Disk Cleanup pop-up and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Disk Cleanup pop-up removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall Disk Cleanup pop-up ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Disk Cleanup pop-up should be removed from your Microsoft Edge browser.

Get rid of Disk Cleanup pop-up from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Disk Cleanup pop-up and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Disk Cleanup pop-up removal. Click on 'Reset Firefox' button for a couple of times

Delete Disk Cleanup pop-up from Google Chrome

If you have noticed Disk Cleanup pop-up ads on Chrome, follow these steps:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Disk Cleanup pop-up and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Disk Cleanup pop-up removal. Click on 'Reset' button to complete your removal

Eliminate Disk Cleanup pop-up from Safari

You can complete adware uninstall by deleting unknown entries from Safari:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Disk Cleanup pop-up or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Disk Cleanup pop-up removal process. Select all options and click on 'Reset' button

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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