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ElGato ransomware virus. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Ransomware
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ElGato virus for Android: is it dangerous?

Despite the innocent-sounding name (“el gato” in Spanish means “the cat”) ElGato virus itself is not a harmless infection at all. This virus specifically targets Android devices, but the intentions of its creators are not yet clear. Though the principles of the virus closely resembles ransomware infections, it lacks some of the main features of these cyber threats. It is likely that this virus was created simply for fun because ElGato victims do not have to pay to recover the data on their locked phones. Besides, this data can also be recovered after examining the virus code more closely. It turns out that you can make the virus unlock your files itself without having to use any extra software. But that does not make the virus any less dangerous. The less experienced users may find it too complicated to find this code themselves, so the virus may continue ravaging through the infected device. Thus, you will probably need to use some professional help with the ElGato removal. Luckily, the market of antivirus utilities for Androids is now much broader than ever before, so there are many options you can choose from. You can try out Reimage, for instance.

An illustration of the ElGato ransowmare virus

What is interesting about the ElGato ransomware is that it runs on a trustworthy cloud service. This also means that the control of this virus is web-based and will probably be lost when the device is disconnected from the network. But as long as it stays connected, the virus will be able to lock and unlock your Android’s screen, send you text messages, as well as steal the already received ones. Typically to computer ransomware, ElGato will also encrypt your SD card data. For the encryption, the virus will use the AES algorithm protected with a hard coded password. Beware that the lockscreen will feature a picture of a cat, so do not take it as a joke and disconnect your device from the network immediately. Then, boot your device in Safe Mode and scan it with some trusted antivirus utility. This way you should stop the further damage to your data and remove ElGato from the infected device.

How can my Android device be infected?

ElGato virus may be a fun and games for its creators, but the victims may fall into a great misery if they find their precious files in the claws of this dangerous infection. A better option to protect your data is by avoiding the infection. You can do that by finding out how such viruses usually spread and where you are most likely to encounter them. There is not much of a secret that computer ransomware usually spread through infected email attachments. ElGato, on the other hand, can also be a consequence of phishing, Trojan-infected applications, malicious social network links, etc. When browsing on your phone or tablet, make sure you are protected. Install some reliable software with real-time protection feature and keep an eye for suspicious links, ads and apps yourself.

How can you remove ElGato ransomware from your device?

As we have already mentioned throughout the article, a reliable antimalware utility is the best solution if you wish to remove ElGato from your device for good. We have already mentioned that Reimage is a trustworthy software you can apply to fix your Android device. Simply scan your tablet or smartphone using full system scan function and the virus will be terminated in no time. But in case the virus has infected your Windows OS, you can follow the instructions provided below the article to carry out a safe ElGato removal. As for the data recovery, we suggest consulting a professional who would evaluate whether it is a possible in your case specifically because the virus may work differently on different devices and the mentioned decryption code may be hidden in various locations as well.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall ElGato ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual ElGato virus Removal Guide:

Remove ElGato using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove ElGato

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete ElGato removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove ElGato using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of ElGato. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that ElGato removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from ElGato and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Lucia Danes
Lucia Danes - Virus researcher

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  • Entro222

    I would not want this virus stealing my files.. What software can I get for the best protection?

  • Jeniffer Trill

    AWESOME, just great. How did I manage to get infected… Ill try eliminating the virus with Reimage

  • Brad Massmerize

    Cant remove the LOCKSCREEN!