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Remove “Error 3x3103fx” virus (Removal Guide) - Microsoft Support Scam

removal by Julie Splinters - - | Type: Adware

Error 3x3103fx pop-ups that warn about virus infection are actually generated by adware

Error 3x3103fx virus

“Error 3x3103fx” virus is a name security experts give to a Microsoft Support Scam which uses misleading pop-up notifications to deceive users into thinking their devices have run into some kind of problem. This particular malware is designed to warn users about a supposed virus infection which threatens to compromise victim’s credit card information, passwords and browser history.

The scammers warn that if the victims do not call Tech Support technicians via indicated phone number +1-800-696-4076, they risk having their identities stolen and endanger their financial status. Here is how the full pop-up contents look like:

Error Code: 3x3103fx
Call Technical Support Immediately at +1-800-696-4076
The following data will be compromised if you continue:
1. Passwords
2. Browser History
3. Credit Card Information
The virus is well known for complete identity and credit card theft. Further action through this computer or any computer on the network will reveal private information and involve serious risks.
Call Technical Support Immediately at:

Error 3x3103fx adware virus
When Error 3x3103fx infects computers it redirects users to a malicious website and displays pop-up similar to the one illustrated above.

In reality, the worst thing on your computer that you have to worry about is not some malicious Zeus Banking Trojan but merely an annoying adware [1] which redirects you to the Technical Support Scam [2] pages. Once you remove Error 3x3103fx adware from your PC, you should stop seeing the pop-up alerts almost instantly. You should use reputable software like Reimage to complete the virus elimination properly.

Of course, you will probably have to reset your web browsers to roll back the changes that the malware may have implemented to be able to display the ads and execute redirects.

Needless to say, Microsoft will not show security warning messages to its customers while they are browsing online. Keep that in mind and don’t provide any of your personal information if you ever end up in such an unfavorable situation yourself. If the supposed “technicians” are asking you to purchase some questionable software or trying to gain remote access to your computer — hang up the phone immediately and move on to Error 3x3103fx removal.

Scammers employ bundling to distribute malware around

As you already know from the first part of the article, Error 3x3103fx scam is delivered on the targeted systems by lightweight ad-based programs called adware. Most of the time, users acquire these potentially unwanted programs by accident, when installing freeware or shareware applications via Quick or Recommended installation modes. These settings do not adequately disclose what additional components additionally arrive inside the downloaded package, so the users allow Error 3x3103fx to install on their computer unknowingly.

Advanced/Custom setup modes, on the other hand, allow users to choose, whether they want the additional software package components to enter their computers or not. The unwanted components can be opted out manually, so adware hijack can be prevented.

Remove Error 3x3103fx tech support scam pop-ups from your browser

In order to remove Error 3x3103fx virus from the infected browser and the computer, it is important to locate and eliminate the adware which is responsible for bringing this malware on your computer in the first place. Error 3x3103fx removal is not too complicated and can be easily performed by some more tech-savvy users. Nevertheless, experts suggest that it is simply not worth wasting your time when you can simply launch some anti-malware software and remove the virus from your PC automatically.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove “Error 3x3103fx” virus, follow these steps:

Eliminate “Error 3x3103fx” from Windows systems

”Error 3x3103fx” virus is a nasty cyber infection which may hide from your antivirus utility and prevent you from eliminating it from your computer properly. If this happens, remember that you can also carry out the virus elimination manually. All you have to do is follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Error 3x3103fx” and related programs
    Here, look for “Error 3x3103fx” or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Uninstall “Error 3x3103fx” from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Error 3x3103fx” or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of “Error 3x3103fx” from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Error 3x3103fx” and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Error 3x3103fx” removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase “Error 3x3103fx” virus from Microsoft Edge

To stop your Microsoft Edge browser from displaying deceptive ads, you should also reset your browser. You can do that following the instructions here:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Error 3x3103fx” should be removed from your Microsoft Edge browser.

Remove “Error 3x3103fx” from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Error 3x3103fx” and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Error 3x3103fx” removal. Click on 'Reset Firefox' button for a couple of times

Delete “Error 3x3103fx” from Google Chrome

If you notice the suspicious redirects and ads on your Google Chrome browser after you remove the malware from your PC, you should perform the browser reset and these residue activities should be gone from your wbe browsing the next time you launch your web engine.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Error 3x3103fx” and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Error 3x3103fx” removal. Click on 'Reset' button to complete your removal

Eliminate “Error 3x3103fx” from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Error 3x3103fx” or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Error 3x3103fx” removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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