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Remove Error Code: 062-050-117 Tech Support Scam virus (Tutorial) - Support Scam Virus

removal by Jake Doevan - - | Type: Malware

The characteristics of Error Code 062-050-117 Tech Support Scam virus

Error Code 062-050-117 Tech Support Scam virus is another cyber criminals’ attempt to scare computer users and trick them into calling the fake support line. Malware spreads as an adware[1] program bundled with freeware and shareware. Following successful infiltration, it initiates redirects to the suspicious website that delivers the message claiming that user’s computer has been blocked. Crooks use psychological terror and claim that if users decide to close this page, they will lose access to their computers. Besides, the message also lies that due to some virus and spyware infection Facebook login, credit card details, email account login and photos stored on the attacked computer was stolen. Indeed, the fact of losing all this information might scare the majority of computer users. However, you should stay vigilant and do not panic because no one has stolen anything from you yet. If you call the provided number, you might experience some huge loss. Tech support scam might cause lots of serious problems[2].Do not let this happen to you and start Error Code 062-050-117 Tech Support Scam removal immediately. Close this suspicious window, install Reimage Reimage Cleaner Intego, update it and run a full system scan. It’s the easiest way to get rid of the malware.

Questions about Error Code: 062-050-117 Tech Support Scam virus

Error Code 062-050-117 Tech Support Scam virus gives only five minutes for making the call. Scammers ended the message by saying that this call is free of charge. However, they might be lying. Even though the call is free, we do not recommend reaching for the mobile phone and dial a provided phone number. Scammers are great in human psychology, and they might trick you to reveal some personal details. The creators of Error Code 062-050-117 Tech Support malware might trick into purchasing some suspicious software[3] that is supposed to clean and fix your computer. Money loss might be not the only one problem; you might get infected with ransomware or other malware[4]. In this case, you may have to deal with lots of serious issues. Therefore, if you do not know what to do after receiving this alert, we can give you guidelines – remove Error Code 062-050-117 Tech Support Scam from the computer right now.

Picture of Error Code 062-050-117 Tech Support Scam virus

How do scammers reach computers?

The adware program which is responsible for bringing Error Code 062-050-117 Tech Support Scam virus into the system spreads[5] bundled with various free programs that users can download from the Internet. Malicious applications are often added to those programs that are offered to download on shady and unreliable websites or file-sharing domains. For this reason, it’s crucial to choose only safe sources for software installation. However, it’s not enough. Even though you install program downloaded from the official website, you have to monitor whole installation process. Sometimes they might also include potentially unwanted applications. Hence, you must opt for Custom/Advanced mode and look for the list of optional applications. When it shows up, deselect all pre-selected entries – then you can continue the installation without worrying about unwanted applications and their problems.

How to remove Error Code 062-050-117 Tech Support Scam virus?

Do not listen what scammers say. Closing browser’s window cannot make you lose access to the computer. Calling fake tech support specialist won’t fix your computer as well. Error Code 062-050-117 Tech Support Scam removal requires installing and scanning the computer with reputable malware removal tools. Below you will find the list of our suggested software. We can assure that these anti-malware programs can eliminate this computer infection and protect your PC from similar threats in the future. Bear in mind that it might be difficult to remove Error Code 062-050-117 Tech Support Scam virus manually. Do not risk causing more damage to your computer and use the help of previously mentioned tools.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Error Code: 062-050-117 Tech Support Scam virus, follow these steps:

Eliminate Error Code: 062-050-117 Tech Support Scam from Windows systems

Trying to remove Error Code: 062-050-117 Tech Support Scam virus manually might be a hard and complicated task. Pay attention to our prepared instructions.

To remove Error Code: 062-050-117 Tech Support Scam from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Error Code: 062-050-117 Tech Support Scam (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of Error Code: 062-050-117 Tech Support Scam from Mac OS X system

Manual Error Code: 062-050-117 Tech Support Scam removal might be tricky, so follow these steps carefully.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Error Code: 062-050-117 Tech Support Scam from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Error Code: 062-050-117 Tech Support Scam-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Error Code: 062-050-117 Tech Support Scam, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Error Code: 062-050-117 Tech Support Scam and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Error Code: 062-050-117 Tech Support Scam-related entries.Uninstall from Mac 2

Erase Error Code: 062-050-117 Tech Support Scam from Internet Explorer (IE)

These instructions will help you to fix Internet Explorer after virus elimination.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Error Code: 062-050-117 Tech Support Scam and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Error Code: 062-050-117 Tech Support Scam removal.Reset Internet Explorer

Delete Error Code: 062-050-117 Tech Support Scam virus from Microsoft Edge

Follow these steps to remove suspicious add-ons and extensions from the Microsoft Edge.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Error Code: 062-050-117 Tech Support Scam-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove Error Code: 062-050-117 Tech Support Scam from Mozilla Firefox (FF)

This step-by-step guide will help you to remove malicious components from the Mozilla Firefox and restore its settings.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Error Code: 062-050-117 Tech Support Scam and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Error Code: 062-050-117 Tech Support Scam did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Error Code: 062-050-117 Tech Support Scam removal.Reset Firefox 2

Uninstall Error Code: 062-050-117 Tech Support Scam from Google Chrome

Follow these instructions to uninstall questionable entries from the Chrome and reset its settings.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Error Code: 062-050-117 Tech Support Scam by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Error Code: 062-050-117 Tech Support Scam-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Error Code: 062-050-117 Tech Support Scam removal.Reset Chrome 2

Eliminate Error Code: 062-050-117 Tech Support Scam from Safari

Guidelines will help you to fix Safari and prevent from Error Code: 062-050-117 Tech Support Scam virus showing up ever again.

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Error Code: 062-050-117 Tech Support Scam and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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  1. Susan says:
    January 13th, 2017 at 9:18 am

    I am so sorry for those people who got infected and called to these criminals 🙁

  2. Confused says:
    January 13th, 2017 at 9:19 am

    I cant understand why people decide to call provided numebers immediately. They can Google for some information and only then make a decision. Why are they so lazy?

Your opinion regarding Error Code: 062-050-117 Tech Support Scam virus