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Remove “Excessive POPUP ADS or SECURITY ISSUES” virus (Support Scam) - Support Scam Virus

removal by Gabriel E. Hall - - | Type: Malware

“Excessive POPUP ADS or SECURITY ISSUES” virus targets Windows and MacOS users to swindle money

"Excessive POPUP ADS Or SECURITY ISSUES" virus targets windows and MacOS users

“Excessive POPUP ADS or SECURITY ISSUES” is a fake alert displayed for Windows and MacOS users. People are informed about possible malware or spyware download; Thus encouraged to contact the certified support[1] via toll-free 0800 368 7616 number. At this point, we want to assure you that your computer is not infected and scammers only try to intimidate you.

Instead, be smart and remove “Excessive POPUP ADS or SECURITY ISSUES” scam alert immediately. You can check the elimination instructions at the end of this article and make sure that your computer is safe.

We want to inform you that neither Windows nor Apple support is obligated to report you about the possible threats to your system. They do not publish their support number elsewhere than in their official website. Thus, to be even more sure about the scam, you can check the reviews about the so-called support number posted on the internet — a vast of people report it as a scam and suggest blocking it.

Therefore, do not call the number provided by “Excessive POPUP ADS or SECURITY ISSUES” fake alert since cybercriminals will probably try to trick you into giving the remote access to your computer. As soon as they receive it, your system might be infected with various high-risk computer infections.

This way, criminals make sure that you will be ready to pay more money for further “services.” If you decline the offer to give the access, they could also insist on purchasing a costly anti-virus system to get rid of the non-existent malware.

"Excessive POPUP ADS Or SECURITY ISSUES" virus displays a scam message"Excessive POPUP ADS Or SECURITY ISSUES" fake alert intimidates people to swindle money from gullible computer users.

Besides, after they receive your number, it can be misused — attackers may continuously send messages with infected links used to distribute spyware or try to swindle money by employing other methods.

We strongly recommend you to prevent the hackers from obtaining illegal profits. You can do it by using a professional security system such as ReimageIntego, which will immediately start “Excessive POPUP ADS or SECURITY ISSUES” removal and maintain your computer’s security in the future.

Potentially unwanted programs (PUPs) cause redirects to suspicious websites displaying scam messages

You can encounter a fake alert if the potentially unwanted program (PUP)[2] is installed on your computer. Usually, it is bundled with another free software, and you unconsciously download it together. Once installed, it causes redirects to various vague websites that may display scam messages.

To avoid the installation of potentially unwanted programs (PUPs), you should opt for Custom or Advanced settings during the process. Developers design the installer to automatically pre-select installation of optional downloads and hide the information about it.

In other terms, you should never choose Quick or Recommended options since then you will not be able to unmark the box permitting to install PUP. Additionally, you could scan files you attempt to download beforehand. Use a reputable security system and protect your computer.

Moreover, avoid clicking on ads that are displayed on suspicious websites. They might seem genuine, but in reality, they are only used to generate revenue by “clicks” or may redirect to sites distributing malware. Thus, we strongly recommend monitoring your activity on the internet if you want to decrease the risk of getting infected.

Easily get rid of “Excessive POPUP ADS or SECURITY ISSUES” virus

Zondervirus.nl[3] security experts advise you not to try to remove “Excessive POPUP ADS or SECURITY ISSUES” scam by yourself. It may lead to severe system damage since deleting only one file is not enough to clean your computer from infections. Download a professional anti-malware program and get rid of it automatically. The security system will quickly identify the threat and eliminate it.

Yet, if you still opt for manual “Excessive POPUP ADS or SECURITY ISSUES” removal, our IT specialists have prepared a detailed step-by-step guide to make sure that you get rid of it safely. Follow the steps carefully.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Excessive POPUP ADS or SECURITY ISSUES” virus, follow these steps:

Get rid of “Excessive POPUP ADS or SECURITY ISSUES” from Windows systems

In order to properly get rid of the “Excessive POPUP ADS or SECURITY ISSUES” scam message, follow the steps below:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Excessive POPUP ADS or SECURITY ISSUES” and related programs
    Here, look for “Excessive POPUP ADS or SECURITY ISSUES” or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove “Excessive POPUP ADS or SECURITY ISSUES” from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate “Excessive POPUP ADS or SECURITY ISSUES” from Mac OS X system

For MacOS users the instructions are provided below:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove “Excessive POPUP ADS or SECURITY ISSUES” virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “Excessive POPUP ADS or SECURITY ISSUES” virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “Excessive POPUP ADS or SECURITY ISSUES” virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “Excessive POPUP ADS or SECURITY ISSUES” virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “Excessive POPUP ADS or SECURITY ISSUES” virus-related entries.Uninstall from Mac 2

Remove “Excessive POPUP ADS or SECURITY ISSUES” from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “Excessive POPUP ADS or SECURITY ISSUES” virus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “Excessive POPUP ADS or SECURITY ISSUES” virus removal.Reset Internet Explorer

Uninstall “Excessive POPUP ADS or SECURITY ISSUES” virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “Excessive POPUP ADS or SECURITY ISSUES” virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase “Excessive POPUP ADS or SECURITY ISSUES” from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Excessive POPUP ADS or SECURITY ISSUES” and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Excessive POPUP ADS or SECURITY ISSUES” removal. Click on 'Reset Firefox' button for a couple of times

Delete “Excessive POPUP ADS or SECURITY ISSUES” from Google Chrome

To safely eliminate “Excessive POPUP ADS or SECURITY ISSUES” virus you have to make sure that all additional plug-ins and potentially unwanted programs (PUPs) are uninstalled. Below you will find the information on how to do that:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Excessive POPUP ADS or SECURITY ISSUES” and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete “Excessive POPUP ADS or SECURITY ISSUES” removal. Click on 'Reset' button to complete your removal

Get rid of “Excessive POPUP ADS or SECURITY ISSUES” from Safari

To get rid of the scam message you should search for add-ons or potentially unwanted programs (PUPs) on your computer and remove them immediately. Carefully follow the steps below:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Excessive POPUP ADS or SECURITY ISSUES” or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by “Excessive POPUP ADS or SECURITY ISSUES”, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Excessive POPUP ADS or SECURITY ISSUES” removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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