“Excessive POPUP ADS or SECURITY ISSUES” virus (Support Scam) - Support Scam Virus

“Excessive POPUP ADS or SECURITY ISSUES” virus Removal Guide

What is “Excessive POPUP ADS or SECURITY ISSUES” virus?

“Excessive POPUP ADS or SECURITY ISSUES” virus targets Windows and MacOS users to swindle money

"Excessive POPUP ADS Or SECURITY ISSUES" virus targets windows and MacOS users

“Excessive POPUP ADS or SECURITY ISSUES” is a fake alert displayed for Windows and MacOS users. People are informed about possible malware or spyware download; Thus encouraged to contact the certified support[1] via toll-free 0800 368 7616 number. At this point, we want to assure you that your computer is not infected and scammers only try to intimidate you.

Instead, be smart and remove “Excessive POPUP ADS or SECURITY ISSUES” scam alert immediately. You can check the elimination instructions at the end of this article and make sure that your computer is safe.

We want to inform you that neither Windows nor Apple support is obligated to report you about the possible threats to your system. They do not publish their support number elsewhere than in their official website. Thus, to be even more sure about the scam, you can check the reviews about the so-called support number posted on the internet — a vast of people report it as a scam and suggest blocking it.

Therefore, do not call the number provided by “Excessive POPUP ADS or SECURITY ISSUES” fake alert since cybercriminals will probably try to trick you into giving the remote access to your computer. As soon as they receive it, your system might be infected with various high-risk computer infections.

This way, criminals make sure that you will be ready to pay more money for further “services.” If you decline the offer to give the access, they could also insist on purchasing a costly anti-virus system to get rid of the non-existent malware.

"Excessive POPUP ADS Or SECURITY ISSUES" virus displays a scam message"Excessive POPUP ADS Or SECURITY ISSUES" fake alert intimidates people to swindle money from gullible computer users.

Besides, after they receive your number, it can be misused — attackers may continuously send messages with infected links used to distribute spyware or try to swindle money by employing other methods.

We strongly recommend you to prevent the hackers from obtaining illegal profits. You can do it by using a professional security system such as FortectIntego, which will immediately start “Excessive POPUP ADS or SECURITY ISSUES” removal and maintain your computer’s security in the future.

Potentially unwanted programs (PUPs) cause redirects to suspicious websites displaying scam messages

You can encounter a fake alert if the potentially unwanted program (PUP)[2] is installed on your computer. Usually, it is bundled with another free software, and you unconsciously download it together. Once installed, it causes redirects to various vague websites that may display scam messages.

To avoid the installation of potentially unwanted programs (PUPs), you should opt for Custom or Advanced settings during the process. Developers design the installer to automatically pre-select installation of optional downloads and hide the information about it.

In other terms, you should never choose Quick or Recommended options since then you will not be able to unmark the box permitting to install PUP. Additionally, you could scan files you attempt to download beforehand. Use a reputable security system and protect your computer.

Moreover, avoid clicking on ads that are displayed on suspicious websites. They might seem genuine, but in reality, they are only used to generate revenue by “clicks” or may redirect to sites distributing malware. Thus, we strongly recommend monitoring your activity on the internet if you want to decrease the risk of getting infected.

Easily get rid of “Excessive POPUP ADS or SECURITY ISSUES” virus

Zondervirus.nl[3] security experts advise you not to try to remove “Excessive POPUP ADS or SECURITY ISSUES” scam by yourself. It may lead to severe system damage since deleting only one file is not enough to clean your computer from infections. Download a professional anti-malware program and get rid of it automatically. The security system will quickly identify the threat and eliminate it.

Yet, if you still opt for manual “Excessive POPUP ADS or SECURITY ISSUES” removal, our IT specialists have prepared a detailed step-by-step guide to make sure that you get rid of it safely. Follow the steps carefully.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of “Excessive POPUP ADS or SECURITY ISSUES” virus. Follow these steps

Uninstall from Windows

In order to properly get rid of the “Excessive POPUP ADS or SECURITY ISSUES” scam message, follow the steps below:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

For MacOS users the instructions are provided below:

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

To safely eliminate “Excessive POPUP ADS or SECURITY ISSUES” virus you have to make sure that all additional plug-ins and potentially unwanted programs (PUPs) are uninstalled. Below you will find the information on how to do that:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

To get rid of the scam message you should search for add-ons or potentially unwanted programs (PUPs) on your computer and remove them immediately. Carefully follow the steps below:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Excessive POPUP ADS or SECURITY ISSUES” registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting malware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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