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“Excessive POPUP ADS or SECURITY ISSUES” virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Malware
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“Excessive POPUP ADS or SECURITY ISSUES” virus targets Windows and MacOS users to swindle money

“Excessive POPUP ADS or SECURITY ISSUES” is a fake alert displayed for Windows and MacOS users. People are informed about possible malware or spyware download; Thus encouraged to contact the certified support[1] via toll-free 0800 368 7616 number. At this point, we want to assure you that your computer is not infected and scammers only try to intimidate you.

Instead, be smart and remove “Excessive POPUP ADS or SECURITY ISSUES” scam alert immediately. You can check the elimination instructions at the end of this article and make sure that your computer is safe.

We want to inform you that neither Windows nor Apple support is obligated to report you about the possible threats to your system. They do not publish their support number elsewhere than in their official website. Thus, to be even more sure about the scam, you can check the reviews about the so-called support number posted on the internet — a vast of people report it as a scam and suggest blocking it.

Therefore, do not call the number provided by “Excessive POPUP ADS or SECURITY ISSUES” fake alert since cybercriminals will probably try to trick you into giving the remote access to your computer. As soon as they receive it, your system might be infected with various high-risk computer infections.

This way, criminals make sure that you will be ready to pay more money for further “services.” If you decline the offer to give the access, they could also insist on purchasing a costly anti-virus system to get rid of the non-existent malware.

Besides, after they receive your number, it can be misused — attackers may continuously send messages with infected links used to distribute spyware or try to swindle money by employing other methods.

We strongly recommend you to prevent the hackers from obtaining illegal profits. You can do it by using a professional security system such as Reimage, which will immediately start “Excessive POPUP ADS or SECURITY ISSUES” removal and maintain your computer’s security in the future.

Potentially unwanted programs (PUPs) cause redirects to suspicious websites displaying scam messages

You can encounter a fake alert if the potentially unwanted program (PUP)[2] is installed on your computer. Usually, it is bundled with another free software, and you unconsciously download it together. Once installed, it causes redirects to various vague websites that may display scam messages.

To avoid the installation of potentially unwanted programs (PUPs), you should opt for Custom or Advanced settings during the process. Developers design the installer to automatically pre-select installation of optional downloads and hide the information about it.

In other terms, you should never choose Quick or Recommended options since then you will not be able to unmark the box permitting to install PUP. Additionally, you could scan files you attempt to download beforehand. Use a reputable security system and protect your computer.

Moreover, avoid clicking on ads that are displayed on suspicious websites. They might seem genuine, but in reality, they are only used to generate revenue by “clicks” or may redirect to sites distributing malware. Thus, we strongly recommend monitoring your activity on the internet if you want to decrease the risk of getting infected.

Easily get rid of “Excessive POPUP ADS or SECURITY ISSUES” virus

Zondervirus.nl[3] security experts advise you not to try to remove “Excessive POPUP ADS or SECURITY ISSUES” scam by yourself. It may lead to severe system damage since deleting only one file is not enough to clean your computer from infections. Download a professional anti-malware program and get rid of it automatically. The security system will quickly identify the threat and eliminate it.

Yet, if you still opt for manual “Excessive POPUP ADS or SECURITY ISSUES” removal, our IT specialists have prepared a detailed step-by-step guide to make sure that you get rid of it safely. Follow the steps carefully.

You can remove “Excessive POPUP ADS or SECURITY ISSUES” automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove “Excessive POPUP ADS or SECURITY ISSUES” virus you agree to our privacy policy and agreement of use.
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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “Excessive POPUP ADS or SECURITY ISSUES” virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual “Excessive POPUP ADS or SECURITY ISSUES” virus Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Excessive POPUP ADS or SECURITY ISSUES” from Windows systems

In order to properly get rid of the “Excessive POPUP ADS or SECURITY ISSUES” scam message, follow the steps below:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Excessive POPUP ADS or SECURITY ISSUES” and related programs
    Here, look for “Excessive POPUP ADS or SECURITY ISSUES” or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove “Excessive POPUP ADS or SECURITY ISSUES” from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Excessive POPUP ADS or SECURITY ISSUES” from Mac OS X system

For MacOS users the instructions are provided below:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Excessive POPUP ADS or SECURITY ISSUES” or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Excessive POPUP ADS or SECURITY ISSUES” from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Excessive POPUP ADS or SECURITY ISSUES” and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Excessive POPUP ADS or SECURITY ISSUES” removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Excessive POPUP ADS or SECURITY ISSUES” virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Excessive POPUP ADS or SECURITY ISSUES” should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Excessive POPUP ADS or SECURITY ISSUES” from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Excessive POPUP ADS or SECURITY ISSUES” and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Excessive POPUP ADS or SECURITY ISSUES” removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Excessive POPUP ADS or SECURITY ISSUES” from Google Chrome

To safely eliminate “Excessive POPUP ADS or SECURITY ISSUES” virus you have to make sure that all additional plug-ins and potentially unwanted programs (PUPs) are uninstalled. Below you will find the information on how to do that:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Excessive POPUP ADS or SECURITY ISSUES” and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete “Excessive POPUP ADS or SECURITY ISSUES” removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Excessive POPUP ADS or SECURITY ISSUES” from Safari

To get rid of the scam message you should search for add-ons or potentially unwanted programs (PUPs) on your computer and remove them immediately. Carefully follow the steps below:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Excessive POPUP ADS or SECURITY ISSUES” or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by “Excessive POPUP ADS or SECURITY ISSUES”, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Excessive POPUP ADS or SECURITY ISSUES” removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Excessive POPUP ADS or SECURITY ISSUES” registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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