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Remove FileTour (Removal Guide) - Chrome, Firefox, IE, Edge

removal by Jake Doevan - - | Type: Adware

FileTour virus that floods your browser with deals

FileTour adware

FileTour is an intrusive adware[1] program that keeps on sending ads to people's web browsers. Any adware can affect all web browsers, including Google Chrome, Mozilla Firefox, Internet Explorer and Safari on every version of Windows OS. Programs with adware characteristics display various aggressive adds. FileTour is one of a kind. 
Name FileTour
Malware type Browser hijacker
Browsers targeted Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, Safari, Opera
Symptoms Excessive amount of ads, continuous browser's redirects
Danger level Low. Does not have a destructive effect on the system as virus does. However, it may display potentially dangerous ads featuring misleading content. 
Download Reimage Reimage Cleaner Intego and run a full system scan to get rid of malware. 
FileTour virus is known for spreading banners, blinking boxes and other pop-up ads through users’ browsers. Those ads may display various content, including various items for quite high prices, software downloads, offers to participate in various surveys, prize giveaways,[2] and so on. These ads may become an intrusive routine, which is why people want to remove FileTour form their browsers for good.
Once installed, FileTour virus injects a related extension to the web browser, which subsequently starts generating sponsored advertisements. This activity of the virus is helping companies to increase sales or drive traffic to their domains. However, lots of adds on a web browser are intrusive and may affect your web browsing experience in a negative way. 
Not to mention, this Potentially Unwanted Program (PUP) is collecting information about the interests and browsing habits because that allows advertisers to create more appealing ads. According to[3] cybersecurity experts, the FileTour is interested in the following information in particular:
  • Search queries;
  • Websites visited;
  • IP address;
  • Geo location;
  • Email address;
  • Clicks;
Also, the adware can make modifications, i.e., change how pages are loaded into a browser and fill mostly view pages with an additional advertisement. Therefore we recommend you to perform FileTour removal without a delay.
Deleting all the data related to the virus is possible and recommended because by purchasing suggested products people can infect their computers with more dangerous threats like spyware or worm. That's why a lot of users want to remove FileTour as quickly as possible from their browsers and get back to safe and pleasant web browsing. You can do that by using a correct removal tool, for example Reimage Reimage Cleaner Intego.
FileTour virusFileTour is an adware classified as PUP due to stealthy infiltration and aggressive marketing campaigns.

Adware infection be a result of insecure freeware installations

Adware and cyber hijackers come to you when you unknowingly install them in a bundle with legitimate and needed software. This is caused by skipping through important steps in your downloading/installation processes and not opening up the window of Custom/Advanced settings. Usually, it discloses all attachments and additional programs.
Also, you can easily deselect any unwanted and suspicious programs on that step. The programs that generate promotions to certain products, sales pages, software or services are more problematic than harmful. Though, an infinity of intrusive ads makes life uneasy. Any unwanted programs, causing strange activity on your computer come without your permission. This could raise concerns. Thus, if you think that your browser might be infected, do not wait back and get rid of this PUP.

Learn how to remove FileTour adware

When dealing with pop-up advertisement offers there is a risk of getting more malicious viruses in your system. Remove FileTour from your browser and get rid of all the frustrating and constant routine of ad shutting off. Other computer experts and we always advise users to restrain from clicking directly on ads that say “Powered by FileTour” or “Ads by FileTour.”
By doing so, you can avoid suggestions that might trick you into buying something useful. Adware programs track data that is used for generating pop-up, banner and other types of ads. The best solution for this is to get rid of FileTour using specific anti-malware tools. Because without these tools uninstalling is very difficult. We recommend a bunch of them below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove FileTour, follow these steps:

Remove FileTour from Windows systems

Learn how to remove adware from Windows. Follow these steps to eliminate malware completely:

To remove FileTour from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to FileTour (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete FileTour from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for FileTour or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate FileTour from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for FileTour and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete FileTour removal.Reset Internet Explorer

Uninstall FileTour from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the FileTour-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase FileTour from Mozilla Firefox (FF)

If Mozilla Firefox is displaying an enormous amount of ads, you may suspect an adware to be hiding on the system. First of all, eliminate malware as explained above, and then get rid of extensions from Mozilla by resetting it.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to FileTour and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case FileTour did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete FileTour removal.Reset Firefox 2

Get rid of FileTour from Google Chrome

Chrome reset is the only remedy that can root out unwanted extensions and ads from the pages that you visit.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to FileTour by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the FileTour-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete FileTour removal.Reset Chrome 2

Remove FileTour from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to FileTour and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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