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Remove FileTour (Removal Guide) - Chrome, Firefox, IE, Edge

removal by Jake Doevan - - | Type: Adware

FileTour virus that floods your browser with deals

FileTour adware

FileTour is an intrusive adware[1] program that keeps on sending ads to people's web browsers. Any adware can affect all web browsers, including Google Chrome, Mozilla Firefox, Internet Explorer and Safari on every version of Windows OS. Programs with adware characteristics display various aggressive adds. FileTour is one of a kind. 
Name FileTour
Malware type Browser hijacker
Browsers targeted Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, Safari, Opera
Symptoms Excessive amount of ads, continuous browser's redirects
Danger level Low. Does not have a destructive effect on the system as virus does. However, it may display potentially dangerous ads featuring misleading content. 
Download Reimage Reimage Cleaner Intego and run a full system scan to get rid of malware. 
FileTour virus is known for spreading banners, blinking boxes and other pop-up ads through users’ browsers. Those ads may display various content, including various items for quite high prices, software downloads, offers to participate in various surveys, prize giveaways,[2] and so on. These ads may become an intrusive routine, which is why people want to remove FileTour form their browsers for good.
Once installed, FileTour virus injects a related extension to the web browser, which subsequently starts generating sponsored advertisements. This activity of the virus is helping companies to increase sales or drive traffic to their domains. However, lots of adds on a web browser are intrusive and may affect your web browsing experience in a negative way. 
Not to mention, this Potentially Unwanted Program (PUP) is collecting information about the interests and browsing habits because that allows advertisers to create more appealing ads. According to[3] cybersecurity experts, the FileTour is interested in the following information in particular:
  • Search queries;
  • Websites visited;
  • IP address;
  • Geo location;
  • Email address;
  • Clicks;
Also, the adware can make modifications, i.e., change how pages are loaded into a browser and fill mostly view pages with an additional advertisement. Therefore we recommend you to perform FileTour removal without a delay.
Deleting all the data related to the virus is possible and recommended because by purchasing suggested products people can infect their computers with more dangerous threats like spyware or worm. That's why a lot of users want to remove FileTour as quickly as possible from their browsers and get back to safe and pleasant web browsing. You can do that by using a correct removal tool, for example Reimage Reimage Cleaner Intego.
FileTour virus
FileTour is an adware classified as PUP due to stealthy infiltration and aggressive marketing campaigns.

Adware infection be a result of insecure freeware installations

Adware and cyber hijackers come to you when you unknowingly install them in a bundle with legitimate and needed software. This is caused by skipping through important steps in your downloading/installation processes and not opening up the window of Custom/Advanced settings. Usually, it discloses all attachments and additional programs.
Also, you can easily deselect any unwanted and suspicious programs on that step. The programs that generate promotions to certain products, sales pages, software or services are more problematic than harmful. Though, an infinity of intrusive ads makes life uneasy. Any unwanted programs, causing strange activity on your computer come without your permission. This could raise concerns. Thus, if you think that your browser might be infected, do not wait back and get rid of this PUP.

Learn how to remove FileTour adware

When dealing with pop-up advertisement offers there is a risk of getting more malicious viruses in your system. Remove FileTour from your browser and get rid of all the frustrating and constant routine of ad shutting off. Other computer experts and we always advise users to restrain from clicking directly on ads that say “Powered by FileTour” or “Ads by FileTour.”
By doing so, you can avoid suggestions that might trick you into buying something useful. Adware programs track data that is used for generating pop-up, banner and other types of ads. The best solution for this is to get rid of FileTour using specific anti-malware tools. Because without these tools uninstalling is very difficult. We recommend a bunch of them below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove FileTour, follow these steps:

Remove FileTour from Windows systems

Learn how to remove adware from Windows. Follow these steps to eliminate malware completely:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall FileTour and related programs
    Here, look for FileTour or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete FileTour from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for FileTour or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate FileTour from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for FileTour and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete FileTour removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall FileTour from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, FileTour should be removed from your Microsoft Edge browser.

Erase FileTour from Mozilla Firefox (FF)

If Mozilla Firefox is displaying an enormous amount of ads, you may suspect an adware to be hiding on the system. First of all, eliminate malware as explained above, and then get rid of extensions from Mozilla by resetting it.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select FileTour and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete FileTour removal. Click on 'Reset Firefox' button for a couple of times

Get rid of FileTour from Google Chrome

Chrome reset is the only remedy that can root out unwanted extensions and ads from the pages that you visit.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select FileTour and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete FileTour removal. Click on 'Reset' button to complete your removal

Remove FileTour from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for FileTour or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete FileTour removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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