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FreeDownloadmanager TSS virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware
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Why should you not trust the FreeDownloadmanager TSS?

FreeDownloadmanager TSS virus is a Trojan infection which was created by the Internet scammers to earn some easy money. The virus spreads stealthily, so do not be surprised if one day your computer loads into a lockscreen, informing that a major security breach has occurred and you need to verify your Windows copy is legitimate. Do not bother looking for the license key because despite its legitimacy; it will probably be deemed as inactive. This way the scammers are trying to trick you into contacting a remote tech support technician who supposedly has the answer to your problem. Unfortunately, if you do call the indicated number, instead of receiving a professional assistance, you will be offered to obtain some suspicious support services. Often, users fall for the trick because they are simply frightened by the FreeDownloadmanager TSS lockscreen and claims about the supposed malware infection. The principle of tech support scams like this is based on scare tactics so that it would be easier for the scammers to manipulate the less experienced users. Sadly, most of the users only realize they have been scammed after they have already paid up and do not receive the promised services, or these services turn out to be yet another scam attempt. If you did not manage to evade this virus yourself, at least make sure remove FreeDownloadmanager TSS from your computer properly. Reimage antivirus should help achieve the best result.

An illustration of the FreeDownloadmanager TSS virus

We should also point out that in the fake Windows activation lockscreen you will also find links to open Logmein, TeamViewer, and Supremo sites, supposedly to help the remote technicians to investigate your computer better. Do not attempt to click these links or grant the scammers access to your computer. This might end in your computer being infected with additional malware or result in data leak. If you have already allowed the scammers to connected to your PC, terminate this access immediately, by closing the program or rebooting the computer.

In a way, FreeDownloadmanager TSS also works like a ransomware virus because it will not allow you to access the documents and programs on your computer unless you pay up. Though this money-making technique is less straightforward, the end result is always the same – your bank account becomes slightly emptier. To prevent scammers from robbing you of your money using the credentials used to pay for the fake tech support bundle, do not hesitate to contact your bank or credit card company and explain the situation. In the meanwhile, set your antivirus utility to take care of the FreeDownloadmanager removal.

How can you get infected with the tech support scam virus?

Looking at its code, FreeDownloadmanager TSS virus is more like a potentially unwanted program than a malicious cyber infection. If you do not interact with the virus or purchase the fake software it offers, it should not pose any additional harm to your computer. This Trojan also does not need to use overly complex techniques to get into your computer. All it might take to get infected is downloading virus-infected software of off the Internet. The Trojan may infiltrate the software packages of legitimate applications, hide under a suggested software updates or be spread around the web with the help of corrupted online ads. Such downloads are common on unreliable, obscure websites, so avoid visiting such sites if you do not want to see FreeDownloadmanager TSS on your computer.

How does FreeDownloadmanager TSS removal work?

You can remove FreeDownloadmanager TSS from your computer like any other potentially unwanted program, but since this virus is slightly more complex and uses lockscreen, several extra steps need to be added to the elimination process. Before you can run the antivirus utility and delete the virus from your computer, you have to be able to gain access to your desktop first. The FreeDownloadmanager TSS removal guide below will feature all the necessary information about how to terminate the locksceen and delete the virus from your computer.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall FreeDownloadmanager TSS virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual FreeDownloadmanager TSS virus Removal Guide:

Remove FreeDownloadmanager TSS using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

To escape the screenlock you will have to type in a license number into the Windows verification screen. Depending on the virus version you can try submitting the following: CXGBVGHBNJ98760YHU89AXVC7, 8716098676542789 or 8716098676542789. After you enter the code click “Activate” or “Activate Now” button which should lead you to your home screen. If this method works, do not forget to initiate the system scan withReimage or other virus fighting utility immediately. In case you still see the lock screen, proceed to the steps indicated below.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove FreeDownloadmanager TSS

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete FreeDownloadmanager TSS removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove FreeDownloadmanager TSS using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of FreeDownloadmanager TSS. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that FreeDownloadmanager TSS removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from FreeDownloadmanager TSS and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  • Dion Axton

    Yup. Had the same issue too. Though I did not manage to remove the lockscreen and had to take my PC to support… Luckily, none of my files were gone after I got it back 🙂