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Remove “Get the Chrome Cleanup Tool” ads (Tutorial) - Chrome, Firefox, IE, Edge

removal by Lucia Danes - - | Type: Adware

Misleading “Get the Chrome Cleanup Tool” ads might trick into installing malware

“Get the Chrome Cleanup Tool” ads are misleading notifications that might pop-up when browsing the web with Google Chrome browser. This alert is delivered by a suspicious adware[1] program and has nothing in common with Google. We want to point out, that Google has released a Chrome Cleanup Tool[2] which is absolutely legitimate software designed to fix Chrome. However, these ads do no promote it. The purpose of this notification is to trick people into installing malicious software. Unfortunately, it might be hard for inexperienced computer users suspect something shady when such pop-ups suddenly appear on the screen. So-called “Get the Chrome Cleanup Tool” virus delivers a notification that looks like an ordinary Chrome alert. However, if you ever encounter this message, you should not trust it:

“Chrome found an unwanted program installed on your computer. You may be able to remove it by running the Chrome Cleanup Tool.”

On the one hand, this message does not lie – your computer is infected with a PUP. However, clicking “Get the Chrome Cleanup Tool” button will not help to solve this problem. Actually, clicking this button will only cause you more problems. It is designed to install one of these malicious files on the system – chrome_cleanup_tool.1494429576154.msi or official15.0.0.msi. Thus, if these pop-ups disturb your browsing sessions, you should not ignore them. Scan the computer with a reputable anti-malware program, such as Reimage Reimage Cleaner Intego. It will help to remove “Get the Chrome Cleanup Tool” virus from the system.

The image of “Get the Chrome Cleanup Tool” ads

Adware program usually arrives on the system unnoticed, so users might not find “Get the Chrome Cleanup Tool” ads suspicious and believe that they are installing legitimate software. However, apart from these alerts, users might also notice increased amount of online ads that popping up on various websites. Usually, they offer to download questionable software, install crucial updates or inform about detected viruses on the system. Such misleading ads are usually dangerous. They might redirect to the insecure websites or trick you into installing fake security programs. The only way to protect yourself from these threats is to perform “Get the Chrome Cleanup Tool” removal as soon as these shady pop-ups appear on the screen.

The example of “Get the Chrome Cleanup Tool” adsMisleading “Get the Chrome Cleanup Tool” ads try to trick people into installing malicious software on the computer.

Adware distribution methods

One of the most popular methods to spread “Get the Chrome Cleanup Tool” adware is bundling. This technique allows attaching PUP in the software package and distributing it together with various free programs. If users decide to install a new program using “Quick” or “Recommended” settings, he or she might unintentionally agree to install third-party apps as well. These settings are not recommended to use because they do not inform about optional downloads but install them by default. As a result, you might have encountered “Get the Chrome Cleanup Tool” hijack and now have to deal with misleading notifications. In order to avoid such unpleasant situations in the future, you should opt for “Advanced” or “Custom” installation next time. One of the steps might include the list of pre-selected programs, browser extensions, and search engines. Thus, you need to deselect these entries.

Suggestions for “Get the Chrome Cleanup Tool” removal

Adware program can be eliminated in two ways – manual and automatic. We suggest opting for automatic “Get the Chrome Cleanup Tool” removal option because it is quicker and easier. All you need to do is to scan the device with updated anti-malware program. Your chosen software will find and delete adware-related entries within few minutes. Meanwhile, manual removal option requires investigating the system on your own. You will need to locate adware program, look up for its components which might be installed on the system and web browsers. However, if you decide to remove “Get the Chrome Cleanup Tool” adware manually, you should carefully follow our prepared instructions below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Get the Chrome Cleanup Tool” ads, follow these steps:

Delete “Get the Chrome Cleanup Tool” from Windows systems

In order to remove “Get the Chrome Cleanup Tool” adware from the computer manually, please follow the instructions below.

To remove “Get the Chrome Cleanup Tool” from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to “Get the Chrome Cleanup Tool” (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall “Get the Chrome Cleanup Tool” from Mac OS X system

Follow the steps below to delete adware from the system entirely.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove “Get the Chrome Cleanup Tool” from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “Get the Chrome Cleanup Tool”-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “Get the Chrome Cleanup Tool”, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “Get the Chrome Cleanup Tool” and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “Get the Chrome Cleanup Tool”-related entries.Uninstall from Mac 2

Get rid of “Get the Chrome Cleanup Tool” from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “Get the Chrome Cleanup Tool” and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “Get the Chrome Cleanup Tool” removal.Reset Internet Explorer

Remove “Get the Chrome Cleanup Tool” ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “Get the Chrome Cleanup Tool”-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate “Get the Chrome Cleanup Tool” from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to “Get the Chrome Cleanup Tool” and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case “Get the Chrome Cleanup Tool” did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete “Get the Chrome Cleanup Tool” removal.Reset Firefox 2

Erase “Get the Chrome Cleanup Tool” from Google Chrome

“Get the Chrome Cleanup Tool” ads will stop bothering you when you uninstall all suspicious browser extensions from the Chrome. If you find some unknown entries and do not remember installing them yourself, remove them immediately. Once you do that, reset the browser as shown below.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to “Get the Chrome Cleanup Tool” by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the “Get the Chrome Cleanup Tool”-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete “Get the Chrome Cleanup Tool” removal.Reset Chrome 2

Delete “Get the Chrome Cleanup Tool” from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to “Get the Chrome Cleanup Tool” and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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