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“Get the Chrome Cleanup Tool” ads. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Adware
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Misleading “Get the Chrome Cleanup Tool” ads might trick into installing malware

“Get the Chrome Cleanup Tool” ads are misleading notifications that might pop-up when browsing the web with Google Chrome browser. This alert is delivered by a suspicious adware[1] program and has nothing in common with Google. We want to point out, that Google has released a Chrome Cleanup Tool[2] which is absolutely legitimate software designed to fix Chrome. However, these ads do no promote it. The purpose of this notification is to trick people into installing malicious software. Unfortunately, it might be hard for inexperienced computer users suspect something shady when such pop-ups suddenly appear on the screen. So-called “Get the Chrome Cleanup Tool” virus delivers a notification that looks like an ordinary Chrome alert. However, if you ever encounter this message, you should not trust it:

“Chrome found an unwanted program installed on your computer. You may be able to remove it by running the Chrome Cleanup Tool.”

On the one hand, this message does not lie – your computer is infected with a PUP. However, clicking “Get the Chrome Cleanup Tool” button will not help to solve this problem. Actually, clicking this button will only cause you more problems. It is designed to install one of these malicious files on the system – chrome_cleanup_tool.1494429576154.msi or official15.0.0.msi. Thus, if these pop-ups disturb your browsing sessions, you should not ignore them. Scan the computer with a reputable anti-malware program, such as Reimage. It will help to remove “Get the Chrome Cleanup Tool” virus from the system.

The image of “Get the Chrome Cleanup Tool” ads

Adware program usually arrives on the system unnoticed, so users might not find “Get the Chrome Cleanup Tool” ads suspicious and believe that they are installing legitimate software. However, apart from these alerts, users might also notice increased amount of online ads that popping up on various websites. Usually, they offer to download questionable software, install crucial updates or inform about detected viruses on the system. Such misleading ads are usually dangerous. They might redirect to the insecure websites or trick you into installing fake security programs. The only way to protect yourself from these threats is to perform “Get the Chrome Cleanup Tool” removal as soon as these shady pop-ups appear on the screen.

Adware distribution methods

One of the most popular methods to spread “Get the Chrome Cleanup Tool” adware is bundling. This technique allows attaching PUP in the software package and distributing it together with various free programs. If users decide to install a new program using “Quick” or “Recommended” settings, he or she might unintentionally agree to install third-party apps as well. These settings are not recommended to use because they do not inform about optional downloads but install them by default. As a result, you might have encountered “Get the Chrome Cleanup Tool” hijack and now have to deal with misleading notifications. In order to avoid such unpleasant situations in the future, you should opt for “Advanced” or “Custom” installation next time. One of the steps might include the list of pre-selected programs, browser extensions, and search engines. Thus, you need to deselect these entries.

Suggestions for “Get the Chrome Cleanup Tool” removal

Adware program can be eliminated in two ways – manual and automatic. We suggest opting for automatic “Get the Chrome Cleanup Tool” removal option because it is quicker and easier. All you need to do is to scan the device with updated anti-malware program. Your chosen software will find and delete adware-related entries within few minutes. Meanwhile, manual removal option requires investigating the system on your own. You will need to locate adware program, look up for its components which might be installed on the system and web browsers. However, if you decide to remove “Get the Chrome Cleanup Tool” adware manually, you should carefully follow our prepared instructions below.

You can remove “Get the Chrome Cleanup Tool” automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove “Get the Chrome Cleanup Tool” ads you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “Get the Chrome Cleanup Tool” ads. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual “Get the Chrome Cleanup Tool” ads Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Get the Chrome Cleanup Tool” from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

In order to remove “Get the Chrome Cleanup Tool” adware from the computer manually, please follow the instructions below.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Get the Chrome Cleanup Tool” and related programs
    Here, look for “Get the Chrome Cleanup Tool” or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Get the Chrome Cleanup Tool” from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Follow the steps below to delete adware from the system entirely.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Get the Chrome Cleanup Tool” or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Get the Chrome Cleanup Tool” from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Get the Chrome Cleanup Tool” and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Get the Chrome Cleanup Tool” removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Get the Chrome Cleanup Tool” ads from Microsoft Edge

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Get the Chrome Cleanup Tool” should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Get the Chrome Cleanup Tool” from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Get the Chrome Cleanup Tool” and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Get the Chrome Cleanup Tool” removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Get the Chrome Cleanup Tool” from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

“Get the Chrome Cleanup Tool” ads will stop bothering you when you uninstall all suspicious browser extensions from the Chrome. If you find some unknown entries and do not remember installing them yourself, remove them immediately. Once you do that, reset the browser as shown below.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Get the Chrome Cleanup Tool” and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Get the Chrome Cleanup Tool” removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “Get the Chrome Cleanup Tool” from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Get the Chrome Cleanup Tool” or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Get the Chrome Cleanup Tool” removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Get the Chrome Cleanup Tool” registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Lucia Danes
Lucia Danes - Virus researcher

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