Remove Gomme ransomware / virus (Tutorial) - Quick Decryption Solution

Gomme virus Removal Guide

What is Gomme ransomware virus?

Gomme ransomware virus encrypts files, wants $25 as a ransom

Gomme ransomware is a malicious virus that has been spotted by security researchers at the end of May 2017. It is a file encrypting program that demands $25 in exchange for data decryption key. After hijacking the target system, the ransomware starts data encryption procedure, during which it corrupts victim’s files and adds .gommemode extension to each of them. The ransomware connects to hxxp://fatulatti.pro/gommeransom/btc.txt to get the Bitcoin address, which is 3FryHKYhynqDYHr24kFaoBWGW9ghzsTwMP. A ransomware author is a person who goes by the name of Fatulatti, and he claims that the ransomware “would never reach the public because it was for fun.[1]” Sadly, it doesn’t deny the fact that the ransomware is dangerous and can wreak havoc on targeted computers. If you were attacked by this or a modified version of the ransomware, do not pay the ransom because files can be decrypted. Before you try to recover your files, remove the ransomware using ReimageIntego.

Gomme ransomware

Malware researchers noticed a new trend of creating low-level ransomware[2], and although some think that such viruses are not dangerous, we tend to think that they can be even more dangerous than ransomware developed by professionals. It is so because inexperienced programmers can easily make mistakes and cause irreversible damage to target computer system. For this reason, you must protect your PC with a powerful anti-malware software and regularly create data backups. Data backups can save your files in case the real ones get encrypted/deleted. However, if the ransomware has already corrupted your files, try suggested data recovery methods (provided below the article).

Gomme virusGomme virus encrypts files, adds .gommemode file extensions to them and asks the victim to pay $25.

Ransomware distribution methods

Ransomware viruses, at least the majority of them, are distributed via malicious spam. If you do not want to be infected, you should try to stay away from suspicious documents sent to you via email. If somebody you do not know attempts to send you .zip, .js, .docm or similar files, do not open them unless you are 100% that a sender is a trustworthy person. Cyber criminals sometimes try to trick victims into opening provided email attachments or URLs by using many logos and names of well-known companies (Amazon, PayPal, FedEx, etc.). However, you should know that there can be no additional dots or hyphens in companies official email, so if you received a letter from someone who uses johhny-official@amazon-support-email.com or similar email address, chances are high that someone is trying to scam you. Do not interact with the content of such letters in any way and delete them from your inbox ASAP.

The right way to delete Gomme ransomware

If your files were corrupted, you must remove Gomme virus before taking any further actions. We highly recommend deleting the virus with a help of anti-malware software like ReimageIntego. You can also find more options in the Software page. Before you start the removal, you need to be sure that the ransomware won’t try to interrupt you or stop your anti-malware tool. For this reason, you should firstly reboot the compromised PC into Safe Mode with Networking as explained below.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Gomme virus. Follow these steps

Manual removal using Safe Mode

Delete the ransomware using the guide provided below.

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Remove Gomme using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Gomme. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that Gomme removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Gomme from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

To recover your files, use one of the described data recovery methods.

If your files are encrypted by Gomme, you can use several methods to restore them:

Data Recovery using Data Recovery Pro

Data Recovery Pro helps to recover encrypted/deleted files. It should help you to restore files encrypted by Gomme ransomware.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Gomme ransomware;
  • Restore them.

Restore from Volume Shadow Copies

In case you’re lucky and the ransomware left Volume Shadow Copies on your computer, you can use them to recover .gommemode files.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Gomme and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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