Severity scale:  
  (9/100)

Remove id5-sync.com (Free Instructions) - Virus Removal Guide

removal by Julie Splinters - - | Type: Adware

id5-sync.com is considered to be a tracker that creates redirects to collect views and record details about users' browsing habits

id5-sync.comid5-sync.com is the potentially unwanted program that is created for the purpose of redirecting users to sponsored or affiliated pages, so views can get collected and revenue generated for the publisher. This site is not the intruder itself, the domain is only the result of an infection called adware that runs in the background and controls online traffic. Such pages are developed to display nothing or the pop-up that triggers other redirects additionally or the scam that lures people into clicking on a video or the “Allow” button shown on the site.

Questions about id5-sync.com

The site can appear on the screen after visiting other deceptive pages, and that is not related to cyber threats and can be forgotten if you exit the page and don't click on anything potentially dangerous. However, id5-sync.com virus infiltration can be considered harmful when besides this site, you receive additional redirects to other pages and pop-up advertisements or banners injected on sites you commonly use. If that is the case, you need a proper PUP removal procedure and thorough clean of the system, so all traces of the intrusive program can get eliminated. 

Name id5-sync.com
Type  Adware or redirect virus
Category  Potentially unwanted program[1]
Symptoms  The domain itself appears on the browser out of nowhere and triggers additional redirects to sites that focus on advertising services and similar commercial content delivery. Additional browser-based programs can get installed without your permission or knowledge. All the intrusive activities significantly affect the speed and performance of your computer or mobile device
Danger  Constant redirects expose the person to potentially harmful material and can trigger installation of other cyber threats or viruses. Also, this is the tool that gets used for tracking information about your online browsing habits which is useful for later advertising campaigns.[2] Such behavior can lead to privacy issues and identity theft
Distribution  Freeware installations, when recommended or quick options get chosen, can lead to infiltration of such PUPs because adware, browser hijackers, and rogue tools get bundled with the commonly downloaded software. Also, deceptive pages that promote updates or installations of applications directly install these unwanted programs
Elimination  You should remove id5-sync.com as soon as you notice any symptoms related to advertisements and redirects to such services. The best solution for infection like this is anti-malware programs and a system scan that can properly indicate all the dangerous programs and clean them off of the system
Repair  An additional tip for these threats could also be checking affected files and system functions with system tools like Reimage Reimage Cleaner Intego. This is how you can repair corrupted files or registry entries and improve the performance of the computer

id5-sync.com is the redirect virus that focuses on tracking information about visitors and creating views, page visits. It uses cookies and other techniques helpful for collecting needed information from users' browsers directly. Once it infiltrates the machine, it manages to change startup preferences and registry entries, so with every system reboot the browser launches this page, and all the PUP activities get triggered. 

Such pages cannot be called malware or harmful programs, but id5-sync.com redirects can expose users to dangerous pages and online material that triggers direct malware installs or different harmful processes. There is no guarantee that advertising services and commercial pop-ups, promotional ads or banners are safe and cannot lead to cyber infections. 

Any site can be fraudulent and created to infect the machine with additional malware, inject damaging scripts and completely control your device, so avoid clicking on anything suspicious and try to remove id5-sync.com as soon as you can. If you visit some malware-lased page and click on the additional layer that automatically downloads PUPs or worms, you unknowingly infect the computer.

The best tip from experts[3] is to run an anti-malware tool on the system from time to time, so any PUPs or different intruders cannot find the way to infect the machine. Also, when you have the AV tool running you can avoid id5-sync.com removal entirely since the PUP gets detected before posing any risks and danger to your machine.

However, once the potentially unwanted program like adware or browser hijacker gets on the machine, you should encounter the following symptoms that indicate a cyber infection:

  • pop-ups, banners, blinking boxes with advertisements injected on sites where commercial content is not often found;
  • redirects get triggered by any click on any of those;
  • browser settings, default preferences get changed without your permission or knowledge;
  • the web browser displays altered search results;
  • the browser and the system, in general freezes, crashes;
  • speed of the computer is significantly affected.

You should be concerned about the state of the security when you encounter any of these symptoms, especially when one site, in particular like id5-sync.com, appears more often. Try to exit the window without falling for the “Allow notifications” pop-up.  id5-sync.com PUP
id5-sync.com is the symptom of adware-type infection if redirects to the page appear continuously over and over. You need to clean the machine to get rid of the PUP that causes all the issues, in such a case.
Adware, browser hijackers, all the programs that fall into the same potentially unwanted program category as id5-sync.com can access, track, and collect information about you. Location, browsing history, most viewed sites, searched items, and other browsing online related information can be useful and valuable for the advertiser and third-party companies. 

This data tracking is never fully disclosed by advertising services or general online sites and pages, especially when it comes to third-party data tracking. id5-sync.com and its developers or providers are not responsible for the sites that you end up visiting after redirects, so you can get exposed to various content and don't even notice that pop-ups or banners triggered the drop of a cyber intruder. 

Stay away from sites that don't have any valuable information, especially software promoting and providing pages that don't disclose software bundling methods involved in freeware installations. Remember that id5-sync.com is the result of a PUP infection, so you may have additional applications running in the background, so rely on professional anti-malware tools and repair utilities like Reimage Reimage Cleaner Intego to get the computer back to a normal working state.

PUPs infiltrate the machine in advanced 

As we mentioned data tracking is one of the most dangerous and stealthy features of this infection and other cyber threats that fall into the category of potentially unwanted programs. However, the infiltration and spreading methods used by PUP developers also are stealthy and silent. You may not know how or when you got the infection on the system because it happens without your knowledge or permission.

In most of the cases, you experience speed and performance issues before you encounter first symptoms of the redirect virus or a browser hijacker, adware. The potentially unwanted program gets installed alongside freeware that you wanted to get, and it happens pretty quickly, so you cannot notice the infiltration. 

However, you can avoid the installation if you choose Advanced or Custom options every time you download anything on the machine. Also, official providers, developers don't rely on bundling methods, so getting apps from developers is the way to go.

Clean the machine from any intruders and PUPs like the rogue id5-sync.com redirect

The suspicious redirects, pop-ups, banners, and speed issues all related to the PUP that creates id5-sync.com virus redirects. To manage the online traffic again yourself and get rid of the intrusive symptoms, you need to remove the potentially unwanted application and all the related files or programs fully. 

Unfortunately, it is not that easy to remove id5-sync.com because this program manages to infiltrate other parts of the machine, and change some preferences, affect the performance of the computer. When any of the associated programs still run in the background, redirects may not ever end. 

So employ a professional anti-malware program and run the system scan to find all the intruders, potential threats and fully perform the id5-sync.com removal. Then, you can fix the possible damage in the system folders and get rid of the browser applications added behind your back.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove id5-sync.com, follow these steps:

Get rid of id5-sync.com from Windows systems

Threat can run on the machine without your knowledge and affect the performance, so rely on these steps to get rid of the id5-sync.com PUP

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall id5-sync.com and related programs
    Here, look for id5-sync.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove id5-sync.com from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for id5-sync.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase id5-sync.com from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for id5-sync.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete id5-sync.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete id5-sync.com from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, id5-sync.com should be removed from your Microsoft Edge browser.

Eliminate id5-sync.com from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select id5-sync.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete id5-sync.com removal. Click on 'Reset Firefox' button for a couple of times

Uninstall id5-sync.com from Google Chrome

Make the browser running smoothly again and set it to default, so all the changes can get reversed back to normal

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select id5-sync.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete id5-sync.com removal. Click on 'Reset' button to complete your removal

Get rid of id5-sync.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for id5-sync.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete id5-sync.com removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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