Interstitial Information ads: what it is and how to remove it

I am constantly seeing "ads by Interstitial Information" on my screen. These ads cover the content of the web pages that I want to explore; so it has actually become impossible to tolerate these ads.

Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

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Interstitial Information ads: interstitial information adware
Interstitial Information ads as our 2015 report showed it.

Interstitial Information ads: summary

Detection namesNo Microsoft detection name is known
DistributionNot recorded in the old report
DamageNot recorded in the old report
NameInterstitial Information ads
TypeAd-supported program
SymptomsAn unknown program in Installed apps
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 4 more facts
EvidenceOne write-up by a security site; details still limited
ProgramInterstitial Information ads
First seen26 November 2015
Facts checked6 October 2026

From our report of Nov 2015 · not reviewed since

What Interstitial Information ads is

I am constantly seeing "ads by Interstitial Information" on my screen.

These ads cover the content of the web pages that I want to explore; so it has actually become impossible to tolerate these ads. I want to remove them ASAP! Can you provide me a solution?

Is Interstitial Information ads dangerous?

From our report of Nov 2015 · not reviewed since

Interstitial Information adware - what do you need to know about this doubtful software?

InterstitialInformation adware is an obtrusive application, which was designed to deliver various pop-ups, banners, full-page slide ads and other intrusive content that aggravates your browsing experience and also slows down your computer's performance. If this objectionable software enters your computer, you should shortly start seeing various promotional content displayed on your screen. Such ads commonly have titles, for example:

Usually, if computer users get infected by adware, they start thinking that something is wrong with their PC and that they need to bring their computer to a computer techie to fix it. However, in most cases, the user brings such issues to the computer by itself. It can happen if the user tends to browse carelessly.

Interstitial Information ads are very dangerous and should not be clicked on; the reason you should NOT click on these ads is that they can turn you to a different domain and make you visit a third-party related website. Sadly, such sites frequently are filled with questionable content and should not be trusted.

So if you receive offers from such sites to install free programs or to update programs that already exist on your computer, do NOT accept to install such software. You should never install programs from untrustworthy pages because you can easily get infected with severe computer parasites or threats.

  • "ads by Interstitial Information";
  • "Interstitial Information ads";
  • "powered by Interstitial Information";
  • "brought to you by Interstitial Information";
  • "Interstitial Information deals" and so on.
Interstitial Information ads: interstitial information adware
Interstitial Information ads in our 2015 report.

From our report of Nov 2015 · not reviewed since

How can Interstitial Information hijack my computer system?

Interstitial Information can place its files on your Windows Registry if you have recently installed a free program using "Default" or "Standard" installation method and also if you did not pay attention to the installation process or skipped the "Terms of Use" or "Privacy Policy" documents.

In such scenario, you have missed all important information that was provided for you and that possibly revealed the statements about additional programs that were attached to your selected program.

In order to get to know whether the program you want to install contains optional freeware attachments or not, you have to select different installation methods. Opt for Custom or Advanced one, and then look for any bizarre statements suggesting to install bonus applications.

If you happen to find any, deselect them. Then simply finish the installation process. To learn how to delete Interstitial Information virus, continue to the page 2.

How to remove Interstitial Information ads

Uninstall first, then remove what stays behind, so the ads do not come back after a restart.

  1. Step 1: Uninstall Interstitial Information ads

    Open Settings > Apps > Installed apps in Windows 11, or Settings > Apps > Apps & features in Windows 10.

    Sort the list by install date and find Interstitial Information ads, then choose Uninstall from the three-dot menu next to it (in Windows 10, click the entry and then Uninstall).

    Remove anything else installed on the same day that you do not recognise, because such programs usually arrive together in one installer. If the uninstaller opens a browser page with an offer or a survey, close it: the program is removed either way.

    Full procedure with screenshots: Uninstall a program or app in Windows On uGetFix

  2. Step 2: Remove it from startup

    Whatever Interstitial Information ads installed usually starts with Windows.

    Open Task Manager with Ctrl + Shift + Esc, go to Startup apps in Windows 11 or the Startup tab in Windows 10, and disable what you do not know, starting with entries that have an empty Publisher column.

    Open file location on the right-click menu shows the file, which helps you decide and tells you what to delete later. Disabling is safe: if something you need stops working, switch it back on.

    Full procedure with screenshots: Stop apps from opening at startup On uGetFix

  3. Step 3: Delete the folders left behind

    What the uninstaller leaves behind is usually in the user folders. Open File Explorer, switch on View > Show > Hidden items (in Windows 10 View > Hidden items), and go through %LocalAppData%, %AppData%, %ProgramData% and the two Program Files folders.

    Sort by Date modified and delete folders that appeared together with the problem and belong to no program you use. Folders with random names that hold .exe, .dll, .js or .ps1 files are the strongest sign.

    Full procedure with screenshots: Remove what malware leaves behind in Windows

  4. Step 4: Reset the browser

    Finish the browser part with a reset, which puts the search engine, start page, new tab page and site permissions back to their defaults and switches extensions off. Chrome: Settings > Reset settings > Restore settings to their original defaults.

    Edge: Settings > Reset settings. Firefox: Help > More troubleshooting information > Refresh Firefox, which also removes its extensions. Your bookmarks and saved passwords are kept, and the menus are the same on Windows 11 and Windows 10.

    Chrome Settings page with the Reset settings section open
    Chrome on Windows 11: Settings > Reset settings.

    Full procedure with screenshots: Reset a browser and fix a hijacked search engine

  5. Step 5: Scan the PC, then run the offline scan

    Open Windows Security > Virus & threat protection > Scan options, run a Full scan and remove everything it finds. Then select Microsoft Defender Antivirus (offline scan) and click Scan now: the PC restarts and scans before Windows loads, which finds files that hide while Windows runs.

    Save your work first, because the offline scan takes about 15 minutes. Both scans are built into Windows 11 and Windows 10, and a second scanner from another vendor is a useful extra opinion.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows
Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2
Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge
Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge
Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2
Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari
Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices.

Avoid any unwanted government tracking or spying by going totally anonymous on the internet.

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings.

Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact - you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use for the data restoration process.

From our report of Nov 2015 · not reviewed since

How to uninstall this rogue application from my computer?

Interstitial Information virus is a program that can be easily uninstalled if you have already encountered similar applications before.

However, if you have never dealt with PUPs in your life, it may seem a bit challenging to do it by yourself. This is why we have provided a manual removal guide that includes informative pictures, so it is easier to understand and to follow the removal steps.

However, if you still think that it may be too hard or too confusing to do, we suggest using an anti-malware program. Besides, such program can constantly check your system's security while running in the background.

Questions about Interstitial Information ads

Is Interstitial Information ads a virus?

Most programs that appear the way Interstitial Information ads did are not viruses in the strict sense. They are potentially unwanted programs:

  • real software that arrives bundled with other downloads and then shows offers
  • changes browser settings
  • starts with Windows

Some are harmless, some are annoying and a few carry adware. What makes it worth removing is that you did not choose it.

Uninstall it from Installed apps and check the startup list and the browsers for anything added the same day. If it refuses to uninstall or returns after a restart, treat it as more serious and run a Microsoft Defender offline scan.

Interstitial Information ads will not uninstall. What can I do?

First restart the PC and try again, because the program may have been running and locked its own files. If the uninstaller is missing or fails, start Windows in Safe Mode, where most third-party programs do not start, and remove Interstitial Information ads from Installed apps there.

If it still refuses, delete its startup entry and its scheduled task, restart, and try once more. A program that actively prevents removal is behaving like malware, so finish with a Microsoft Defender offline scan. Avoid third-party uninstallers offered on search ads; several of them are unwanted programs themselves.

Is uninstalling Interstitial Information ads enough?

Often, but not always. Uninstalling Interstitial Information ads through Settings > Apps > Installed apps removes the main part. Ad-supported programs, however, frequently arrive together with others from the same installer, and some leave a scheduled task or a browser extension behind.

After uninstalling, sort the list of installed apps by date and look at what else appeared that day, check Task Manager > Startup apps, and open the extension page in every browser. A Microsoft Defender full scan at the end catches leftover files.

Why is my browser so slow since the ads started?

Each page now does extra work. An adware extension reads the page, decides where to put ads, loads them from ad servers and reports your visit, and that happens on every tab. Ad-supported programs add their own background activity.

Removing the extension or program usually makes the browser fast again at once. If it stays slow, open the browser's own task manager with Shift+Esc in Chrome or Edge and look for extensions using a lot of memory or processor time.

I let a "support technician" from an ad connect to my PC. What should I do?

Act quickly but calmly. Disconnect the PC from the internet first, so the connection ends. Uninstall the remote access tool they asked you to install and check Installed apps for anything else added during the call.

Run a Microsoft Defender full scan and offline scan. From another device, change your e-mail and banking passwords and sign out of all sessions.

If you paid by card, bank transfer or gift card, contact your bank or the card issuer immediately, and report the scam to the police. Do not answer if they call back.

Can an adware pop-up infect my PC just by appearing?

No. A pop-up, a notification or a new tab is only a web page or a message. It cannot run programs on Windows by itself, provided the browser and Windows are up to date. Infection needs a step from you:

  • running a downloaded file
  • installing an extension
  • giving a stranger remote access

That is why scam pages work so hard to make you click. Close such pages with the tab's X or by closing the browser, not with buttons inside the page, which may start a download.

Did Interstitial Information ads collect my data?

Adware typically collects what it needs to choose ads:

  • the sites you visit
  • search terms
  • approximate location
  • browser and system details

Extensions with permission to read and change data on all websites can technically see everything on those pages, including forms. That is a privacy problem rather than proof of theft.

If you typed card details or passwords while it was active, changing the most important passwords is a reasonable precaution. Clearing cookies after removal ends the tracking sessions it may have started.

My scan found nothing, but the ads continue. Why?

Because the source may not be a file a scanner looks for. Browser notifications are a permission stored in the browser, and many adware extensions are not flagged because they come from an official store.

Some ad-supported programs are only reported if you enable detection of potentially unwanted apps. So a clean scan does not mean the job is done. Check each browser's notification permissions and extension list by hand, and turn on Potentially unwanted app blocking in Windows Security before scanning again.

Will Fortect remove Interstitial Information ads?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For Interstitial Information ads, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

  1. Google Chrome Help: Use notifications to get alerts (no longer online) (read October 6, 2026)
  2. FTC: How to recognize, remove and avoid malware (read October 6, 2026)
  3. Microsoft Learn: Microsoft Defender Offline (read October 6, 2026)
  4. Microsoft Learn: How Microsoft names malware (read October 6, 2026)

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