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JPMorgan Chase email virus. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Malware

JPMorgan Chase email virus is a phishing email campaign that targets banking information

JPMorgan Chase email virus
JPMorgan Chase email virus is a spam email campaign used by cybercriminals to steal baking information

JPMorgan Chase email virus is a malspam campaign that uses the name of the biggest bank in the world to spread malware that is capable of stealing banking credentials. Cybercriminals send out thousands of phishing emails to unsuspecting users, expecting that some will take the bait. Because it is a high-profile bank, there is a high chance that the email will land in an inbox of a person who actually uses the bank. According to researchers, fake JPMorgan Chase emails used several different banking trojans[1] (Dyre, Emotet) that were injected via a malicious link or an attachment inside the phishing emails.

Summary
Name JPMorgan Chase email virus
Type Banking trojan
Distribution Phishing email
Main dangers Stolen banking credentials and other sensitive data
Related malware Dyre, Emotet and others
Detection and elimination Use Reimage, Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security

Phishing emails are prevalent method of malware distribution and JPMorgan Chase email virus authors use it as well. Hackers employ social engineering skills to make fake messages look more believable, and many users still fall for them. Bad actors use logos, formatting and similar email addresses that resemble legitimate companies. The attachments inside or links hide malicious payload which, once clicked, get executed and infect the machine with malware.

JPMorgan Chase email virus attacked users several times over the years.[2] While some hackers lead victims to fake login sites that look genuine in order to retrieve the valuable banking information. This information can be later used to steal money from the account. Additionally, other harvested data, such as names, emails, home addresses, can be traded on the Dark Web.

The data leak of such kind put individuals in danger. Stolen money from the bank might be returned once the fraud is investigated. However, JPMorgan Chase email virus can also result in identity theft. Victims might have to pay for the mortgage, lease or other items they never bought. Therefore, JPMorgan Chase email virus removal should not be delayed.

Those who do not provide their credentials on the phishing sites might infect their machines with a banking trojan or another malware. Unfortunately, trojans are sneaky infections that are extremely hard to spot, as they emit almost no symptoms. In some cases, users might spot the following:

  • Increased CPU/GPU usage
  • Software crashes or freezes
  • Increased amount of ads that lead to dangerous sites
  • Unknown processes running in the Task Manager
  • Overall slowdown of the device

Because trojans generally show no signs of infections, it is vital to scan your computer using reputable security software like Reimage and Malwarebytes. It will help you remove JPMorgan Chase email virus or any other infections present on the computer.

JPMorgan Chase email banking trojan
JPMorgan Chase email virus is a banking torjan that uses the popular name of a popular bank to propagate devices

Learn to recognize scams

By now, most of us are aware of scams that float around the internet – especially those that are poorly designed. They are often littered with spelling or grammar mistakes, are sent from unknown email addresses and merely look unprofessional in general. Nevertheless, there are also less aware people who do not pay much attention to such details and fall for the fake message.

However, some crooks compile emails of superior quality, and even those who are more computer-savvy and experienced might be scammed. Therefore, even if the email looks legitimate, users should not rush opening attachments or click on links. Beware that some phishing emails can surpass the built-in scanner and end up in your Inbox instead of a Spam folder.

The less noticeable signs are as follows:

  • The title of the message does not indicate the name of a person who is being addressed to. High-profile organizations know your name, and will always use it. Therefore, if you noticed “Dear Customer” or a similar phrase, it is highly likely that the email is fake;
  • The email address is similar, but not the same, as a legitimate one. Crooks often use email addresses that look almost identical to original ones (e.g., paypal@mail.peypal.com) and the differences might not be noticed at the first glance;
  • The author asks for an urgent action. Typically, crooks rely on human emotion of panic and threaten users that their account will be closed, or compromised, and similar. Never panic and call your bank to make sure the message is legit.

Eliminate JPMorgan Chase email virus from your PC

If you clicked on suspicious links or executed an attachment from an unknown email, you will have to remove JPMorgan Chase email virus from your machine. Because the injected malware is a banking trojan which performs various changes to the system, manual JPMorgan Chase email virus removal is not recommended by experts.[3]

Instead, users should download and install reputable anti-malware solutions, such as Reimage or Malwarebytes. These applications are capable of detecting and shutting down the infection completely. In case the JPMorgan Chase email virus stops security software from performing well, you should enter Safe Mode with Networking as explained below.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternate Software
Malwarebytes
Alternate Software
Malwarebytes

To remove JPMorgan Chase email virus, follow these steps:

Remove JPMorgan Chase email using Safe Mode with Networking

To disable JPMorgan Chase email virus safely, enter Safe Mode with Networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove JPMorgan Chase email

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete JPMorgan Chase email removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove JPMorgan Chase email using System Restore

System Restore can also help you to get rid of the infection:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of JPMorgan Chase email. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that JPMorgan Chase email removal is performed successfully.

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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References