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Emotet. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Trojans
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Emotet virus spreads via spam botnet to distribute Dridex malware

Emotet is a dangerous banking trojan

Emotet virus is a banking Trojan designed to spread malware and collect victims' credentials. It takes advantage of weak admin passwords and system vulnerabilities that it uses to distribute itself on the computer network. In addition to its capability of taking over the sensitive information, Trojan can also drop executable files of additional viruses. The most known example of such malware is called Dridex.

Depending on antivirus developer, Emotet trojan has also been recognized as Trojan:Win32/Emotet.C and Trojan.Emotet, etc. The most similar virus, which was noticed spreading together, is known as Qakbot.

The payloads that have already been found to be used by Emotet virus for infiltrating computer are the following:

  • Mal/Slenfbot-G;
  • Troj/injecto;
  • Mal/EncPk-ACW;
  • Troj/Wonton;
  • Troj/Agent-*;
  • Troj/inject.

Researchers have discovered that Emotet malware arrives in a WinRAR archive[1]. Once inside the system, it downloads additional %windows%\.exe component which allows it to install its latest copy. Another dangerous feature of the malware is that it can connect victimized computers into a botnet and automatically distribute itself via spam e-mails.

According to Viruss.lv[2], the capabilities of Emotet banking trojan are unlimited, and computer users are advised to be extremely cautious — use a powerful anti-malware software such as Reimage or Malwarebytes Anti Malware to protect their systems from attacks in the first place. Of course, after finding out that they are infected, users must take all necessary measures to remove this trojan from their systems.

Main facts related to Emotet:

  • Spreads itself via spam e-mails on the infected computer;
  • Dropps high-risk computer infections;
  • Connects victimized computers into a botnet over the network;
  • Views and collects the usage of web browser and/or mail passwords;

Therefore, if you noticed any suspicious activity performed on your computer without your knowledge, do not hesitate and employ a reliable security software to start an Emotet removal immediately. Even a short delay might lead to severe privacy issues or financial damage.

Learn how does this banking trojan work

To prevent the infiltration of malware, you should understand the methods it uses. Emotet arrives as a spam invoice e-mail or notification to make a payment to lure gullible computer users into opening the malicious link attached to the letter.

The list of discovered URL links used to distribute Emotet banking trojan:

  • hxxp://vanguardatlantic[.]com/Invoice-number-7121315833-issue/;
  • hxxp://abbeykurtz[.]com/VZZQNZJIZD9113942;
  • hxxp://charly-bass[.]de/Copy-Invoice-0954/;
  • hxxp://aplacetogrowtherapy[.]com/CNNKIAPGEP3572621.

Once clicked, the infected URL link launches a PowerShell command to download and install Emotet on the targeted computer.

After the installation the copies of the malware are stored in the following folders:

  • System%\{string 1}{string 2}.exe;
  • %AppDataLocal%\Microsoft\Windows\{string 1}{string 2}.exe.

Besides, IT analysts say that the malicious program deletes the Alternate Data Stream (also known as Zone identifier)[3] which determines the source of the file you attempt to download from Internet Explorer. Thus, it is almost impossible to detect Emotet by yourself.

Shortly after, the trojan circumvents the system by registering as system service and modifies Windows Registry entries to enable an autostart mechanism. In other terms, Emotet virus sets itself to launch every time you turn on your computer.

It is necessary to remove Emotet as soon as possible

As mentioned above, this malicious virus can infect other computers connected to the network. If you delay Emotet removal, you risk not only your own safety but other’s as well. Be aware that this is a very dangerous program that is programmed to hide its presence and traces. Trying to get rid of it by yourself might lead to irreversible damage to your system.

We advise you to remove Emotet virus as soon as possible by employing a robust anti-malware system. This banking trojan might block the installation of the security software. Thus, you have to reboot your computer to Safe Mode and download it afterward. Shortly after, you will be able to run a full system scan and eliminate the malware. You have to act quickly since every second counts in case of Emotet.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Emotet. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Emotet Removal Guide:

Remove Emotet using Safe Mode with Networking

Emotet trojan might be programmed to block the installation of a powerful security software. Thus, follow the instructions below to reboot your computer to Safe Mode with networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Emotet

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Emotet removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Emotet using System Restore

If you are still not able to get rid of the banking trojan, try to Command Prompt method. Steps provided below will guide you through the process:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Emotet. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Emotet removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Emotet and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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