Severity scale:  

Remove virus (Removal Instructions) - Free Guide

removal by Gabriel E. Hall - - | Type: Browser Hijackers is a potentially unwanted application that changes web browser settings without users' permission is a potentially unwanted program[1] that is usually bundled together with freeware and shareware or is installed via insecure websites as an allegedly useful application. Once inside the system, the PUP performs a set of changes that modify the way Google Chrome, Internet Explorer, Mozilla Firefox, Safari, Opera or any other installed browser behaves. virus then starts its suspicious activity: redirects users to sponsored websites, displays fake search results, implements excessive ads into browsers and performs another type of action that is not beneficial for the end user in any way. For that reason, users keep trying to find the solution on how to terminate the unwanted behavior that they are experiencing. To stop the threat, they need to terminate the potentially unwanted program that is associated with PUP activities.

Type Browser hijacker/PUP
Infiltration techniques Software bundling, unsafe websites
Symptoms Browser redirects, ads, pop-ups and other unwanted activities
Main goal To benefit from ad revenue
Elimination Use security software or make use of our manual removal guide below
Recovery To make sure all the malicious components are terminated and the computer is running smoothly, employ Reimage Reimage Cleaner Intego recovery software and similar browser hijackers have one goal: to benefit its authors by installing the unwanted program on as many computers as possible and directing them to sponsored sites. For that reason, software bundling is the most attractive distribution method for PUP authors. To avoid the infection, pay more attention during a new software installation procedure.

While ad-revenue, in general, is a legitimate way to monetize for content creators and free program authors, developers simply do not have any type of benefit to give – the infection simply redirects users and spams them with ads by slowing their browsers immensely. To stop this activity, you should take care of virus removal. 

Symptoms of infection include:

  • Changed web browser settings without the permission of the user;
  • Redirects to questionable websites;
  • Pop-ups, banners, deals, offers, in-text links and another type of intrusive advertisement;
  • Slow browser;
  • New add-ons, toolbars or other software installed without the permission;
  • The addition of bookmarks/favorites, etc.

All these changes can lead users to scam, phishing[2] or even malware-laden websites. What is more, PUPs are notorious for tracking users' online activity, so personal online safety might be compromised. All in all, hijack means nothing good, and the longer users keep it on their computer, the higher the chances of jeopardizing are.

Thus, remove virus from your machine ASAP. We suggest you use security software for that. Alternatively, you can take advantage of our removal instructions below. Once you terminate the unwanted program from your computer, scan it with Reimage Reimage Cleaner Intego – it will tidy up your device and remove all the virus damage. is a browser redirect virus that links users to suspicious and potentially dangerous sites

Beware of shareware and freeware – the unwanted programs are hidden inside

PUPs are usually installed unintentionally – that is why this software is considered to be unwanted. However, it is in developers' best interest to install it on as many machines as possible, as even accidental clicks on sponsored links bring them revenue. In the meantime, users need to struggle with constant redirects to suspicious sites, a potential PC safety compromise and problems with PUP removal.

Therefore, you should make sure no such unwanted applications have a chance to enter your machine. While defending from them 100% might be impossible, but it can be very close to that, as long as you follow precautionary measures.

Security researchers[3] recommend having tools installed that can help you protect your computer, including anti-malware software, real-time internet scanner, anti-phishing, ad-blocker or any other applications. As a minimum, an AV engine should be installed on every computer.

Additionally, you should be careful when browsing the internet – stay away from file-sharing sites, do not download cracks, keygens or pirated software installers, do not click on suspicious links, etc. Finally, when installing free software from the internet, make sure you check the installation instructions carefully and always opt for Advanced/Custom settings instead of Recommended/Quick ones. This will allow you to prevent the installation of PUPs and only keep the app you intended to install in the first place.

Remove virus from your computer

To remove virus, you will have to either scan your machine with reputable security software or make use of our manual instructions below. While both methods can be as effective as each other, the former is recommended for users that are less familiar with computers and their processes. All they have to do is install a security application and then perform a full system scan – it will detect all the unwanted apps and remove them promptly.

Alternatively, you can also proceed with manual removal guide below. Be aware that the program you are looking for will not be called “” – but it will be hidden under bloatware that can be named after anything. Thus, merely check through your installed app list and see if there are any names you do not recognize.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

To get rid of unwanted activity on Windows OS, follow these steps:

To remove from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove from Mac OS X system

If your macOS is experiencing disturbances, make sure you follow this guide:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Get rid of virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Erase from Google Chrome

Do nor forget to reset Google Chrome, as the hijacker alters the settings of all installed browsers:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Uninstall from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Gabriel E. Hall
About the company Esolutions

Removal guides in other languages

Your opinion regarding virus