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KOOL Player. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Adware

KOOL Player – another misleading application that is used for promoting PUPs

Image of KOOL Player

KOOL Player is a potentially unwanted program (PUP) that is presented as a legitimate video and audio player. However, it’s an adware[1] program that is presented as a useful software that operates as an adware that causes numerous problems on the affected computer, such as displaying ads and data tracking.

The so-called KOOL Player virus might be spread bundled with various free programs. Thus, users might accidentally install it during installation of other free programs. However, the pop-up offering to download this software might appear when browsing on the questionable and potentially dangerous websites as well.

If you are tricked into downloading KOOL Player Update or the program itself, you might install many other PUPs as well. This program is designed to promote many other questionable toolbars and applications that might cause numerous problems on the browser.

After the installation, users might also suffer from intrusive KOOL Player ads, numerous discount coupons and shopping offers that are popping up on the screen, advertising banners and random hyperlinks replacing regular text.

The biggest dangers are hiding under KOOL Player redirect tendencies. The commercial content displayed by the adware might lead to high-risk websites that are designed to trick people into installing malware[2] or revealing personally identifiable information.

Another issue with the KOOL Player is that it tracks user's personal information. Soon after this PUP is installed on your computer, it starts to capture your IP addresses, memorize your most visited website URLs and so on. Therefore, this program might lead to serious privacy issues.

It goes without saying that you should not install this program. However, if you already did it, we highly recommend dedicating some time for KOOL Player removal. We suggest using anti-malware software to terminate all adware-related components.

As you already know, adware might arrive in the bundle and bring other unwanted apps on the system. Thus, it’s better to use Reimage or other malware elimination tools to remove KOOL Player with all its components entirely. However, if you insist on uninstalling it manually, you can find the guide below the article.

The methods used to get into the system

Most commonly, KOOL Player infects your computer when you decide to download or install free software on doubtful web pages. Therefore, you should stay away from the questionable download sources and rely on official developers’ websites.

Additionally, you have to monitor installation process. Security experts from Los Virus[3] note that users do not pay proper attention to freeware installation. To avoid cyber threats, you should use Advanced/Custom settings, monitor the process and opt out optional downloads.

The removal of KOOL Player virus

To remove The KOOL Player entirely, we recommend using anti-malware/anti-spyware software. This PUP may have installed additional components that might continue disturbing your browsing sessions.

However, if you are willing to try manual KOOL Player removal, you can find the guide below. But please be careful, you have to eliminate all programs, extensions and other entries that are related to the PUP. The final step is resetting all web browsers installed on your PC.

You can remove KOOL Player automatically with a help of one of these programs: Reimage, Malwarebytes Malwarebytes, Plumbytes Anti-MalwareNorton Internet Security. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove KOOL Player you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall KOOL Player. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing KOOL Player (2017-12-13)
Malwarebytes
We have tested Malwarebytes's efficiency in removing KOOL Player (2017-12-13)
Hitman Pro
We have tested Hitman Pro's efficiency in removing KOOL Player (2017-12-13)
Malwarebytes
We have tested Malwarebytes's efficiency in removing KOOL Player (2017-12-13)

To remove KOOL Player, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of KOOL Player from Windows systems

Follow these steps to uninstall Kool Player and other PUPs from your PC:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall KOOL Player and related programs
    Here, look for KOOL Player or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall KOOL Player from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for KOOL Player or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase KOOL Player from Internet Explorer (IE)

Check the list of add-ons and remove questionable entries in order to get rid of the adware:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for KOOL Player and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete KOOL Player removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate KOOL Player from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, KOOL Player should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove KOOL Player from Mozilla Firefox (FF)

Reset Mozilla Firefox to remove all entries related to Kool Player.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select KOOL Player and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete KOOL Player removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete KOOL Player from Google Chrome

These guides will help you to remove adware from the Google Chrome:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select KOOL Player and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete KOOL Player removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of KOOL Player from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for KOOL Player or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete KOOL Player removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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