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Remove (Removal Guide) - May 2020 update

removal by Lucia Danes - - | Type: Adware – an ad network for adults causing redirects to sponsored sites redirect

Questions about is a domain name that you can encounter while browsing thru adult-themed websites.[1] This rogue domain name has been added to adware category due to its ability to display sponsored content, including annoying pop-ups and pop-unders[2] which appear on the web browser and even computer's desktop. Furthermore, together with other subdomains, it belongs to the ad server that delivers explicitly commercial content to adult sites' users. Beware that Exosrv ads have the ability to redirect users to other developer-promoted websites. However, this activity can result in bad consequences such as secret malware infiltration from a questionable page. Thus, if you are suffering from browser redirects to shady websites, you should check your computer’s state with reputable anti-virus.

Type Adware
Sub-type PUP
Target Mostly people from the USA, UK, and Germany
Other domains
Browsers infected Chrome, Firefox, Edge, Explorer, etc.
Purpose To provide beneficial adverts
Distribution methods Rogue websites, software packages
Removal process Install Reimage Reimage Cleaner Intego to find adware-related components adware has a bunch of different domains to which users might be redirected as well, for instance:


From there, people can be rerouted by virus and similar sites to many commercial, phishing or scam websites. According to the research data, most of the time these domains redirect to fake online pharmacy sites. Users also report about unwanted visits to malicious or fraudulent websites. Undoubtedly, this activity increases the chances to suffer from the malware attack, money loss or identity theft.

Currently, the majority of computer users who might suffer from these redirects are located in the United States. However, people from UK[3] and Germany might be bothered by this activity a lot too. Note that this does not mean that people from other countries can not get affected by You can never know when the developers will try to spread this adware program somewhere else. - adware which provides advertisements that are adult-related. has other annoying features also. This potentially unwanted application can modify your infected web browser by changing its homepage without asking permission. Furthermore, the adware can collect information that relates to your browsing history and habits. Such details might include various websites visited, links clicked, videos and pictures viewed, saved bookmarks, IP addresses,[4] and similar.

However, if this ad-supported program has sneaked inside the computer, you might not only suffer from unwanted visits to shady websites but notice an increased amount of aggressive and annoying ads. The biggest issue is that some of these advertisements might be malicious and spread ransomware, Trojans or other malware.[5] To get rid of the adware, you should run a full system scan with an updated anti-malware tool. It will help to remove problem entirely. You should finish this process with the help of Reimage Reimage Cleaner Intego which checks the system for virus damage and points to entries that have been altered.

However, if you do not want to use additional software, you can opt for the manual removal. The detailed guide is given at the end of this article. For manual elimination, you will have to clean web browsers such as Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, etc, on your own. All unwanted extensions, plug-ins, and add-ons need to be successfully removed. adware is adware which might redirect to questionable or malicious websites.

Unwanted activities on the browser might start after incorrect freeware installation

Adware that is responsible for redirects to questionable sites usually spreads as an optional component in software packages. Therefore, ad-supported[6] applications, as well as a browser hijacker and other undesired apps, might be offered to download together with a primary program. However, you might not notice this offer and experience unwanted activities if you install free programs incorrectly. Quick/Standard installation settings are known as “wrong” ones because they usually do not openly disclose about third-party applications.

In order to avoid unwanted changes in your web browser, users have to rely only on Advanced/Custom installation and monitor each of the installation steps attentively. It’s important to read all notifications and do not leave any pre-selected agreements to install unnecessary applications. Additionally, cybersecurity experts recommend downloading and installing reliable antivirus software that will build up your computer's protection automatically.

Removing pop-up ads

If redirects to this shady website continue even if you do not visit adult-themed websites, it means that your PC is infected with adware. Thus, you have to remove virus using security software and removing suspicious components manually. Automatic elimination is a simpler solution that requires scanning the system with anti-malware software and letting it delete adware-related components from the system.

However, if you prefer the manual removal option, you can find the guide below the article. Ensure that you completed each step exactly as required and described in the instructions, otherwise, the adware program will just renew itself again. Moreover, make sure that you do not forget to take precautionary steps the next time you perform any kind of browsing activity.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Delete from Windows systems

Follow these steps to remove adware from Windows computer:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

To stop redirects on Internet Explorer, follow this guide:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Uninstall from Mozilla Firefox (FF)

Reset Mozilla Firefox to stop unwanted activities caused by the ad-supported application.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

These instructions will help you to remove adware from the system:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Delete from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Lucia Danes
Lucia Danes - Virus researcher

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