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Remove (Removal Guide) - Sep 2020 update

removal by Lucia Danes - - | Type: Adware – an ad network for adults causing redirects to sponsored sites redirect

Questions about is a domain name that you can encounter while browsing thru adult-themed websites.[1] This rogue domain name has been added to adware category due to its ability to display sponsored content, including annoying pop-ups and pop-unders[2] which appear on the web browser and even computer's desktop. Furthermore, together with other subdomains, it belongs to the ad server that delivers explicitly commercial content to adult sites' users. Beware that Exosrv ads have the ability to redirect users to other developer-promoted websites. However, this activity can result in bad consequences such as secret malware infiltration from a questionable page. Thus, if you are suffering from browser redirects to shady websites, you should check your computer’s state with reputable anti-virus.

Type Adware
Sub-type PUP
Target Mostly people from the USA, UK, and Germany
Other domains
Browsers infected Chrome, Firefox, Edge, Explorer, etc.
Purpose To provide beneficial adverts
Distribution methods Rogue websites, software packages
Removal process Install Reimage Reimage Cleaner Intego to find adware-related components adware has a bunch of different domains to which users might be redirected as well, for instance:


From there, people can be rerouted by virus and similar sites to many commercial, phishing or scam websites. According to the research data, most of the time these domains redirect to fake online pharmacy sites. Users also report about unwanted visits to malicious or fraudulent websites. Undoubtedly, this activity increases the chances to suffer from the malware attack, money loss or identity theft.

Currently, the majority of computer users who might suffer from these redirects are located in the United States. However, people from UK[3] and Germany might be bothered by this activity a lot too. Note that this does not mean that people from other countries can not get affected by You can never know when the developers will try to spread this adware program somewhere else. - adware which provides advertisements that are adult-related. has other annoying features also. This potentially unwanted application can modify your infected web browser by changing its homepage without asking permission. Furthermore, the adware can collect information that relates to your browsing history and habits. Such details might include various websites visited, links clicked, videos and pictures viewed, saved bookmarks, IP addresses,[4] and similar.

However, if this ad-supported program has sneaked inside the computer, you might not only suffer from unwanted visits to shady websites but notice an increased amount of aggressive and annoying ads. The biggest issue is that some of these advertisements might be malicious and spread ransomware, Trojans or other malware.[5] To get rid of the adware, you should run a full system scan with an updated anti-malware tool. It will help to remove problem entirely. You should finish this process with the help of Reimage Reimage Cleaner Intego which checks the system for virus damage and points to entries that have been altered.

However, if you do not want to use additional software, you can opt for the manual removal. The detailed guide is given at the end of this article. For manual elimination, you will have to clean web browsers such as Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, etc, on your own. All unwanted extensions, plug-ins, and add-ons need to be successfully removed. is adware which might redirect to questionable or malicious websites.

Unwanted activities on the browser might start after incorrect freeware installation

Adware that is responsible for redirects to questionable sites usually spreads as an optional component in software packages. Therefore, ad-supported[6] applications, as well as a browser hijacker and other undesired apps, might be offered to download together with a primary program. However, you might not notice this offer and experience unwanted activities if you install free programs incorrectly. Quick/Standard installation settings are known as “wrong” ones because they usually do not openly disclose about third-party applications.

In order to avoid unwanted changes in your web browser, users have to rely only on Advanced/Custom installation and monitor each of the installation steps attentively. It’s important to read all notifications and do not leave any pre-selected agreements to install unnecessary applications. Additionally, cybersecurity experts recommend downloading and installing reliable antivirus software that will build up your computer's protection automatically.

Removing pop-up ads

If redirects to this shady website continue even if you do not visit adult-themed websites, it means that your PC is infected with adware. Thus, you have to remove virus using security software and removing suspicious components manually. Automatic elimination is a simpler solution that requires scanning the system with anti-malware software and letting it delete adware-related components from the system.

However, if you prefer the manual removal option, you can find the guide below the article. Ensure that you completed each step exactly as required and described in the instructions, otherwise, the adware program will just renew itself again. Moreover, make sure that you do not forget to take precautionary steps the next time you perform any kind of browsing activity.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Delete from Windows systems

Follow these steps to remove adware from Windows computer:

To remove from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Get rid of from Internet Explorer (IE)

To stop redirects on Internet Explorer, follow this guide:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Eliminate from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall from Mozilla Firefox (FF)

Reset Mozilla Firefox to stop unwanted activities caused by the ad-supported application.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Remove from Google Chrome

These instructions will help you to remove adware from the system:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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