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Remove (Free Instructions) - updated Jun 2019

removal by Ugnius Kiguolis - - | Type: Browser Hijackers – a browser hijacker which installs the Maps Now extension on Google Chrome browser hijacker is a tool that appears useful because it offers needed mapping and direction services, but this is PUA that you don't need on the PC. This browser-hijacking app[1] installs on the machine without users' permission as an extension on the Google Chrome web browser.

The Maps Now extension can even be found on the Google Chrome Web Store. However, this does not make the program proper for using as browser hijackers have various annoying features which intrude users and harden their browsing work. can change the browser's search engine, new tab URL, and homepage to its own. If this happens, the infected user is forced to browse via the new search engine which might provide misleading search query results.

Additionally, browser-hijacking applications are capable of redirecting the user to developer-sponsored websites, advertising useless products and services. virus is called like that because it remains persistent on the system and keeps on running due to added files and browser content. 

Type Browser hijacker
Extension Maps Now
Target Google Chrome browser
Main changes This PUP modifies the homepage, new tab URL, and search engine of the infected web browser. Also, it performs unpleasant activities such as advertising and redirecting
Distribution ways The browser hijacker can come from unsafe websites and their hyperlinks, or it can be installed together with regular software
Detection possibilities You can use a tool such as Reimage to detect the potentially unwanted program
Elimination For elimination purposes, view our below-provided step-by-step guide or choose reputable anti-malware virus might be called this way due to its ability to sneak in the system unnoticed and start performing rogue changes without the user's permission. If you have spotted the activity of this application, you will definitely recognize the Maps Now extension in your Google Chrome web browser. However, in some cases, other browsing apps such as Firefox, Edge, Explorer, and Safari can also be affected by this browser hijacker.

If you are a victim of, there is a big possibility that you will receive changes and experience activities such as:

  • modification of the browser's homepage, new tab URL, search engine.
  • redirecting to developer-sponsored websites.
  • receiving frequent pop-up notifications that advertise rogue products.
  • browser slowdowns and crashes due to all the intrusive activities.

We suggest performing the removal as soon as you spot this program in your computer system. However, note that you need to detect all suspicious-looking content in order to get rid of the browser-hijacking application permanently.

We offer to use a PUP detection tool such as Reimage which will scan your entire computer system and show the results. After that, you can perform the elimination by using our manual guide or by performing the process with reputable anti-malware. PUP is a browser-hijacking app which can cause unwanted activities such as redirecting and advertising

You need to remove virus from your Windows computer and Google Chrome web browser if you want to reverse all changes that were done by the browser-hijacking app. Cleaning all infected locations in your computer is very important as if you miss a single PUP-related component, the browser hijacker might renew its activity within the next computer reboot, and we guess you do not want that happening.

Not fully disclosed data tracking issue regarding the PUAs

You need to know that is capable of collecting some data about your browsing activity and habits which brings benefits for the developers.

This browser-hijacking application can gather all details such as search requests performed, search queries entered, saved bookmarks, IP addresses, geolocation,[2] most visited pages, etc. Once collected, this data is passed to other third-parties in order to receive some income. discloses this information tracking issue on the official website, but it is not clear what this data may be used for. In most cases, potentially unwanted program developers track such details for their malvertising campaigns later. It is possible that users' information gets shared with people responsible for commercial content that you cannot get rid of that easily.

The Privacy Policy states:

We gather Personal Information and Non-Personal you provide to us directly or that is obtained from you use of our Services. “Personal Information” means information, such as your first and last name, email address, physical address, telephone number, billing information, or social security number, that is able to personally identify you. “Non-Personal Information” means information that is not capable of personally identifying you.

Nevertheless, we recommend eliminating this intruder as soon as possible, so all these issues can be the thing of the past and your machine can run normally again without any interruptions from advertisements or suspicious browser extensions. Uninstall from your Chrome or any other extensions, toolbars added by the threat and scan the machine using Reimage to get rid of virus damage. virus is the potentially unwanted application that makes a huge difference in the performance and speed of your device when it gets installed on the machine.

Browser hijackers come from other software or infected third-party websites

According to computer specialists,[3] browser-hijacking applications are very sneaky programs which can be injected wherever throughout the Internet sphere. However, the most common distribution technique is a deceptive marketing technique called “bundling”.[4] By using this method, developers inject the browser-hijacking content into some type of free software and users download the PUP as additional content during the downloading process.

Continuously, browser hijackers can be distributed thru unprotected websites and their infected hyperlinks/advertisements. Suspicious content is easy to inject into sources which lack recommended protection. When the user clicks on an infected link or ad, the potentially unwanted or malicious payload is downloaded to the computer system. For further protection, you should consider downloading/installing a reliable antivirus tool on your machine.

Perform the browser hijacker removal process by using our step-by-step guide or computer software

If you are a highly-experienced user in the cyber threat removal sphere, you can remove virus by yourself. However, if you need some help with this process, check out our step-by-step guidelines which are displayed below this article. It is very important to investigate web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari as no suspicious-looking content should be left in the computer system and browsing apps.

The removal is a responsible process to carry out. If you think that the skills you have are not enough to complete the elimination safely and effectively, you should consider using reliable anti-malware tools then. Just make sure that you pick a trustable program and it will do the entire job for you in a couple of minutes of time.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove, follow these steps:

Eliminate from Windows systems

Get rid of the browser-hijacking application from your Windows computer system. If help is needed, use this instructing guide:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

Erase all suspicious-looking components from your Google Chrome web browser by completing the below-given guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Eliminate from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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