Maveks.live e-mail scam: how to spot it and what to do
Maveks.live is yet another scam campaign produced by scammers with malicious intentions. The majority of visitors get upon the website by mistake, frequently via clicking on a malicious link that was placed elsewhere or by having adware installed on their computers.
Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.
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Maveks.live e-mail scam: summary
| Distribution | Redirects from other malicious websites, adware |
|---|---|
| Damage | Loss of finances due to fake subscriptions; redirects to other malware-laden, scam websites; installation of potentially unwanted or malicious software |
| Name | Maveks.live |
| Type | Scam, phishing, redirect, adware |
| Symptoms | A phishing e-mail asking you to sign in |
| Evidence | One write-up by a security site; details still limited |
| Removal | Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged. Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free. |
Show 6 more facts
| Arrives as | |
|---|---|
| Pretends to be | A well-known company |
| Claim | Your account needs urgent attention |
| Asks for | Your password |
| First seen | 10 January 2023 |
| Facts checked | 7 October 2026 |
What the Maveks.live e-mail scam e-mail looks like
Your PC is infected with 5 viruses!
ACTION REQUIRED
Your McAfee Subscription Has Expired!
Renew now to keep your PC protected.
If your PC is unprotected, it is at risk for viruses and other malware.
How to tell the Maveks.live e-mail scam e-mail is fake
From our report of Jan 2023 · not reviewed since
- Users would see a quick preview of what appeared to be a system scan by reputed security provider McAfee when entering the site, and results would be provided shortly after.
- Shows fake messages about virus infections, allegedly coming from McAfee security software, and claims that the license of anti-malware has expired and needs to be renewed in order to fix the issue
- Check your system with security software to ensure no adware or malware is running in the background
- After the removal of adware and other PUPs, you should take your time to clean your browser from cookies, and other trackers - can help you with that
- In the case of Maveks.live, the scam attempts to mimic security software Mcafee, which warns users about allegedly found malware on their systems:
Is Maveks.live e-mail scam dangerous? What the senders want
From our report of Jan 2023 · not reviewed since
Maveks.live ads can result in redirects to malicious websites or monetary losses
Maveks.live is yet another scam campaign produced by scammers with malicious intentions.
The majority of visitors get upon the website by mistake, frequently via clicking on a malicious link that was placed elsewhere or by having adware installed on their computers. People consequently don't anticipate what they see next, which considerably helps the success of the fraudulent material.
They assert that the software's license has expired and that users must buy a new subscription and that the computer has been contaminated with viruses that need to be deleted.
In truth, none of these statements are true, and Maveks.live authors just seek to capitalize on users' fears, as the fake scan results imply virus infections. Please ignore these warnings and never downloaded anything offered on the site. Instead, use this guide to eliminate any potential threats that might have led you to this malicious page in the first place.
From our report of Jan 2023 · not reviewed since
How users are scammed by fake virus infection alerts
Scams involving malicious software infection threats are nothing new in the realm of cyber fraud.
Fear is a language that scammers understand and exploit, particularly those without an understanding of information technology; leaving them vulnerable to manipulation by these schemes.
Scammers are out to make a buck from ads, software downloads, and subscriptions through tech support and similar online scams. Sadly, crooks often utilize insecure advertising networks that don't check the quality of the ads they insert into malicious websites. The result? You're more likely to be exposed to scam messages or other harmful content while on torrent sites, illegal video streaming services, and so forth.
Many sites falsely advertise similar scams (for example, Webaddictremind.xyz or Authenticguarding.com), so it is essential to reject them promptly. It's impossible to recognize if a device has malware without reliable security software already installed on the system.
From our report of Jan 2023 · not reviewed since
How to check your system for infections
When confronted with a scam website, the most critical action you can take is to avoid interacting with it.
Scammers are likely to include malicious links that will send you to other risky sites and put your security in peril. These fraudulent operators have several aims - they could be after stealing your personal information for financial gain, attempt installing malware on your device, or simply deceiving people into paying money for fake goods or services.
If you suspect that your personal information has been compromised, be aware of the potential for fraudsters to contact you via email, telephone, or other means and attempt to con money out of you.
If any suspicious software has been installed on your system, act quickly by initiating a full scan with , , or another powerful anti-malware program. Taking these steps will give you more confidence in protecting your data from nefarious actors.
While moving apps into Trash is usually how you delete most normal applications, adware tends to create additional files for persistence. Thus, you should look for .plist and other files that could be related to the virus. If you are not sure, skip this step entirely.
To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:
Your next task is to remove browser extensions and clean your browser caches, as that's where trackers such as cookies are located. With the help of these, adware and Maveks.live authors may continue to track your actions online - something that you should avoid letting them do.
Delete malicious extensions from Google Chrome:
Clear cache and web data from Chrome:
Change your homepage:
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Enter Control Panel into the Windows search box and hit Enter or click on the search result.
- Under Programs, select Uninstall a program.
- From the list, find the entry of the suspicious program.
- Right-click on the application and select Uninstall.
- If User Account Control shows up, click Yes.
- Wait till uninstallation process is complete and click OK.
- From the menu bar, select Go > Applications.
- In the Applications folder, look for all related entries.
- Click on the app and drag it to Trash (or right-click and pick Move to Trash)
- Select Go > Go to Folder.
- Enter /Library/Application Support and click Go or press Enter.
- In the Application Support folder, look for any dubious entries and then delete them.
- Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove.
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
- Click the menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
- Click on Menu and select Settings.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.
What to do after the Maveks.live e-mail
If you only received the message and clicked nothing, step 3 is all you need.
If you clicked the link or typed anything on the page it opened, do every step, starting with the password.
Step 1: Change the password you typed on the fake page
If you entered a password after clicking the link in the Maveks.live message, treat that account as known to the sender.
Open the provider's real site by typing its address yourself, not through any link in the e-mail, and change the password there. Choose a new one you have never used before, and change it on every other account that shared the old one.
Then use the option to sign out of all other sessions or devices, if the provider has one. This works the same in any browser on Windows 11 and Windows 10.
Microsoft account, Security page (account.microsoft.com/security): Change password. Full procedure with screenshots: Turn on two-step verification / secure a hacked account
Step 2: Turn on two-step verification
Two-step verification asks for a code from your phone or an authenticator app whenever someone signs in from a new device. A stolen password alone is then not enough to open the mailbox.
Turn it on in the security settings of the e-mail account first, then for the bank, shop and social accounts that send their reset links to that address.
While you are there, check the recovery e-mail and phone number and the forwarding rules, which attackers sometimes change to keep access. The settings pages look the same on Windows 11 and Windows 10.
Microsoft account: Manage how I sign in, where two-step verification and the sign-in methods are. Full procedure with screenshots: Turn on two-step verification / secure a hacked account
Step 3: Report the e-mail and delete it
Report the message instead of only deleting it. In Outlook choose Report > Report phishing, in Gmail the three-dot menu > Report phishing; the provider then blocks the same message for other people.
Do not reply and do not click anything else in it. On a work account, forward it to your IT team as an attachment first. Web mail and the mail apps on Windows 11 and Windows 10 offer the same options.
New Outlook for Windows and Outlook on the web: Report > Report phishing. Full procedure with screenshots: Report a phishing e-mail
Step 4: Scan the PC if you opened a file from the message
A page that only asked for a password installs nothing, so most readers can skip this step.
If the Maveks.live e-mail or the page it opened made you download or open a file, delete it and run a full scan, then a Microsoft Defender Offline scan.
In Windows 11 and Windows 10 open Windows Security > Virus & threat protection > Scan options, select Microsoft Defender Antivirus (offline scan) and click Scan now. The PC restarts and the scan takes about 15 minutes, so save your work first.
Windows 11: Windows Security > Virus & threat protection > Scan options. Full procedure with screenshots: Run a Microsoft Defender Offline scan
Instructions for each browser and system
The detailed steps for every browser and system this guide covers. Open the one you use.
Remove from Microsoft Edge
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click Remove.
Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
- Under Clear browsing data, pick Choose what to clear.
- Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.
Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Remove next to any suspicious startup page.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.
Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.
Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.
Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
- This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.
Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select the unwanted extension and click Remove.
Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Settings.
- Under Home, set your preferred homepage and new tab settings.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data...
- Select Cookies and Site Data and Temporary cached files and pages, then click Clear.
Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.
- Under Give Firefox a tune up section, click on Refresh Firefox...
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.
Delete from Safari
Remove dangerous extensions:
- Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
- Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.
Clear history and website data:
- Click Safari in the menu and pick Clear History.
- Set Clear to all history and confirm with Clear History.
Reset Safari:
- Click Safari in the menu and select Preferences > Advanced.
- Enable Show Develop menu in menu bar.
- From the menu bar, click Develop and select Empty Caches.
Stream videos without limitations, no matter where you are
There are multiple parties that could find out almost anything about you by checking your online activity.
While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.
Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.
Data backups are important - recover your lost files
Ransomware is one of the biggest threats to personal data.
Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.
While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as can also be effective and restore at least some of your lost data.
Questions about Maveks.live e-mail scam
I opened the "Your PC is infected with 5 viruses!" e-mail. Am I hacked?
No. Opening and reading a phishing e-mail does not give anyone access to your account or your PC. Modern mail programs block scripts and remote content by default, so reading the message "Your PC is infected with 5 viruses!" only showed you text and pictures.
The danger comes from clicking the button and typing your password on the page it opens, or from opening an attached file. If you did neither, report the message as phishing and delete it.
If you clicked but closed the page without typing anything, there is also nothing to fix. If you did type a password, change it from another device and turn on two-step verification.
How fast do I need to react after signing in on the "Your PC is infected with 5 viruses!" page?
As fast as you can. Stolen passwords are often tried within minutes, and the first thing an attacker usually changes is the recovery e-mail or phone, which locks you out. Change the password from a clean device first, then sign out everywhere and review the recovery settings.
If you are already locked out, use the provider's account recovery form straight away and mention that the page behind "Your PC is infected with 5 viruses!" took your password. Warn your contacts, since a taken-over mailbox is often used to send the same phishing to them.
Is Maveks.live really from a well-known company?
No. It is sent by scammers who copy the name and look of a well-known company. The sender address and the links do not belong to it, and the message asks for your password, which a real company does not request through an unexpected message.
If you want to be sure about your account, open the website or app of a well-known company the way you normally do, not through the message, and look for notices there. Then delete the message and report it as phishing. If you already followed its instructions, use the steps in this guide for your case.
Is it true that your account needs urgent attention?
No. The claim that your account needs urgent attention is the hook of Maveks.live, invented to give you a reason to act quickly. Scammers pick a story that could plausibly apply to many people, so it may feel relevant to you, but nothing in the message is based on your real accounts or devices.
If the claim concerns a service you use, check it there directly, by opening the website or app yourself. You will find no such problem. Then delete the message and report it as phishing.
What happens if I do what Maveks.live asks?
The scammers get your password, and they use it quickly. Passwords are tried on the real service within minutes, cards are charged or added to phone wallets, remote access is used to open your bank, and crypto is moved on at once.
Documents surface later as accounts in your name. If you already did what the message asked, do not wait to see what happens; follow the steps in this guide for your case today. Speed matters more than anything else here.
Will a well-known company refund me if I fell for Maveks.live?
A well-known company did not send the message and is not responsible for it, so a refund usually comes from your bank or card issuer, not from the brand. Call the bank first if you paid.
It still helps to tell the real company: they can secure your account, add notes for their fraud team and take down pages that use their name. Contact them through their official website or app only, never through the message or a search ad. Keep the message as evidence.
Should I reply or unsubscribe?
No. A reply confirms that your address is active and read, which leads to more scams. The unsubscribe link in a scam message is part of the scam and may lead to a phishing page. Mark the message as spam or phishing and delete it.
Block the sender if your mail app allows it, though scammers change addresses often. If the scam came by text message, do not reply STOP either. If it came through social media, use the platform's report function and block the account.
How can I spot messages like Maveks.live in future?
Check the sender's actual address, not only the name. Hover over links before clicking and compare the domain with the real one. Be suspicious of urgency, threats, prizes, unexpected invoices and requests for passwords, codes, card data or crypto.
Do not call phone numbers from unexpected messages; use the number on the official site or your card. When in doubt, go to the service directly through its app or a bookmark. Phishing protection and two-step verification limit the damage when a scam gets through.
How do I report Maveks.live to my mail provider?
Use the built-in button. In Outlook, select the message and choose Report > Report phishing. In Gmail, open the message, click the three-dot menu and choose Report phishing.
Scam text messages can be forwarded to your carrier's spam number, which is 7726 in the US and the UK.
On social networks, use the report option on the message or the profile. Reporting trains the filters that protect you and other users, and it takes a few seconds. Then delete the message.
Will Fortect remove Maveks.live?
Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.
For Maveks.live, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.
Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.
Sources
- FTC: How to recognize and avoid phishing scams (read October 7, 2026)
- CISA: Recognize and report phishing (read October 7, 2026)
- Microsoft Support: Protect yourself from phishing (read October 7, 2026)
- NCSC: Phishing attacks, dealing with suspicious e-mails and messages (read October 7, 2026)
- FTC: How to recognize, remove and avoid malware (read October 7, 2026)