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Remove MessengerPlus (Removal Guide) - Free Instructions

removal by Olivia Morelli - - | Type: Adware

MessengerPlus is an alleged communications app that feeds users ads

MessengerPlus
MessengerPlus is a potentially unwanted program that is spread via software bundling or other deceptive ways

MessengerPlus is a potentially unwanted application that can be downloaded either intentionally or along with other programs from third-party websites. In other cases, users might also be tricked into downloading the app via fake or scam websites that deliberately mislead users into doing so.

Allegedly, MessengerPlus is a desktop version of the popular Messenger application that can be otherwise accessed via the Facebook social network site. While many might find such functionality useful, it is important to note that the app is actually a potentially unwanted program – adware,[1] which injects pop-ups, in-text links, banners, offers, deals, and other ads into Google Chrome, Mozilla Firefox, Safari, MS Edge, or another web browser. Besides, MessengerPlus can also harvest and share information about users' web browsing activities for marketing purposes.

Name MessengerPlus
Type Adware, potentially unwanted program
Family Messenger virus
Distribution In most cases, users download and install rogue apps unintentionally – software bundle packages, fake Flash Player updates, deceptive ads, etc. In some cases, users install adware without knowing about potential dangers that it represents post-installation
Symptoms
  • Intrusive advertisements show up on all visited websites
  • Unknown browser extensions/programs installed on the system
  • Search results are filled with sponsored links
  • Random redirects lead to suspicious websites
  • Browser operates slower and fail to load some pages entirely
Risks Installation of other potentially unwanted applications, information disclosure to unknown parties, financial losses, etc. 
Removal Terminate all unwanted applications via the list of the installed programs as per instructions below or perform a full system scan with anti-malware software 
System fix Some adware and malware can initiate changes that could be damaging to Windows, and the OS will not operate the same, even after malicious software is removed. If you suffer from  

In most cases, adware is developed in order to make revenue from advertisements that can come in various forms, such as interstitial, pop-ups, auto-play videos, and other intrusive forms. These ads do not originate from the websites that users land on but rather are injected as a new layer by a potentially unwanted program installed on the machine – MessengerPlus in this case.

In the meantime, users believe that they have downloaded a simple app that could help them use a useful communications app via the desktop, not realizing that ads are coming from it. In some cases, however, users might notice markings like “Ads by MessengerPlus” or “MessengerPlus Ads” on various pop-ups and windows, although this might not always be the case.

As a result, users will not be aware that they need to remove MessengerPlus in order to stop the intrusive behavior. What makes matters worse is that advertised content can often mislead users into installing additional PUPs on their system, resulting in more ads and redirects. In the interconnected ad-networks, developers of such programs gain financial benefits for each shown/clicked ad, all while users' web browsing experience gets ruined.

However, MessengerPlus ads are not the only issue users should be worried about. For example, redirects (once the ads are clicked, or upon entering a random website) might lead to scam, phishing, or malicious website that could execute scripts in the background, launching automatic downloads of malware.

This scenario can always be prevented with fully patched software that is installed on the computer, as security updates fix vulnerabilities[2] that programs might have. These are used by hackers to infiltrate machines and install such threats like ransomware, Trojans, crypto-malware, spyware, keyloggers, and others. This way, the MessengerPlus virus can cause much more serious damage than initially anticipated.

Another reason for MessengerPlus removal is information tracking. Most adware apps monetize not only on delivered ads but also by harvesting and sharing/selling the information they collect about users that have the app installed on their systems. For that, tracking technologies like cookies, web beacons, and others are used. The most commonly tracked data includes:

  • IP address and ISP
  • Geolocation
  • Search queries
  • Websites visited
  • Ads clicked
  • Visit duration
  • Technical data
  • Unique identifiers, and much more.

This information can later be used by MessengerPlus developers to deliver more attractive ads to users – this technique is called targeted advertising. However, as new regulations are being released, websites and other parties need to inform users about what data is being gathered about them, and how to opt-out of this practice. Unfortunately, not all programs and websites are compliant and still collect information without permission.

All in all, we recommend you uninstall MessengerPlus from your machine and not risk your privacy and security due to the functionality it provides. For a broader check, we also advise performing a full system scan with anti-malware software. If something was found, you should also reset the web browsers as explained below and then repair the system damage that was done with Reimage Reimage Cleaner Intego or similar apps.

MessengerPlus virus
MessengerPlus is an adware app that delivers intrusive advertisements on users' browsers

Browser safe without adware on your computer

The best way to protect yourself from unneeded risks is to avoid potentially unwanted applications in the first place. However, since most of these have a relatively shady background, they are often distributed in deceptive ways, making users install PUPs unintentionally. The installation is almost always performed by the user – this is one of the main differences between adware and malware. Despite this, adware is one of the most widely distributed unwanted software in the world, and security researchers recently spotted a huge rise in adware developed for macOS, which even surpassed Windows machines.

Most commonly, adware gains access to users' systems when they install it themselves, without realizing it. The very popular technique is used for that – software bundling. Many users are still seeking to download new apps from third-party websites (even though there are millions of programs available on the official sources), and such site owners and freeware developers often combine several apps into a single package. In such an installation wizard, the optional app is often deliberately hidden from sight, so users do not know it included in the first place.

In other cases, users might download PUPs and other unwanted software through sources like torrent sites, or by clicking on a fake download button on an unreliable site. To avoid these issues, it is important to be aware and never rush the installation process. Here are some tips from industry experts from dieviren.de:[3]

  • If possible, install apps from official sources;
  • Before the installation of an unknown app, read its reviews online;
  • Make sure that ToS and Privacy Policy are provided;
  • Always opt for Advanced/Custom settings instead of Recommended/Quick ones;
  • Remove all the markers from pre-ticked boxes;
  • Watch out for other tricks: misleading offers, misplaced buttons, etc.

Get rid of MessengerPlus for good

If you discovered an unwanted application on your system seemingly out of nothing, you should not hesitate to remove MessengerPlus. If left installed, the app would feed you intrusive advertisements and, in some cases, even accidental clicks might lead you to dangerous places on the internet. As a result, you might disclose your personal information to cybercriminals or install other unsafe apps, or even malware.

For MessengerPlus removal, you can use the manual guide provided below – simply access the installed application list and uninstall it. However, in some cases, the entry might be simply missing, or the process might return errors. In such a case, we instead recommend using reputable anti-malware software that can detect and eliminate adware from your computer automatically.

If you keep seeing ads after you get rid of the MessengerPlus virus, you should also reset all the installed browsers get rid of cookies and other pre-set settings that might be directing you to sponsored content.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove MessengerPlus, follow these steps:

Delete MessengerPlus from Windows systems

To uninstall MessengerPlus from a Windows machine, follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall MessengerPlus and related programs
    Here, look for MessengerPlus or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove MessengerPlus from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for MessengerPlus or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase MessengerPlus from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for MessengerPlus and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete MessengerPlus removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall MessengerPlus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, MessengerPlus should be removed from your Microsoft Edge browser.

Eliminate MessengerPlus from Mozilla Firefox (FF)

To reset Firefox, perform the following actions:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select MessengerPlus and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete MessengerPlus removal. Click on 'Reset Firefox' button for a couple of times

Get rid of MessengerPlus from Google Chrome

In case you are still seeing ads and differing from browser redirects after PUP removal, reset Google Chrome as explained below:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select MessengerPlus and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete MessengerPlus removal. Click on 'Reset' button to complete your removal

Delete MessengerPlus from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for MessengerPlus or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete MessengerPlus removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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References


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