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Remove MessengerPlus (Removal Guide) - Free Instructions

removal by Olivia Morelli - - | Type: Adware

MessengerPlus is an alleged communications app that feeds users ads

MessengerPlusMessengerPlus is a potentially unwanted program that is spread via software bundling or other deceptive ways

MessengerPlus is a potentially unwanted application that can be downloaded either intentionally or along with other programs from third-party websites. In other cases, users might also be tricked into downloading the app via fake or scam websites that deliberately mislead users into doing so.

Allegedly, MessengerPlus is a desktop version of the popular Messenger application that can be otherwise accessed via the Facebook social network site. While many might find such functionality useful, it is important to note that the app is actually a potentially unwanted program – adware,[1] which injects pop-ups, in-text links, banners, offers, deals, and other ads into Google Chrome, Mozilla Firefox, Safari, MS Edge, or another web browser. Besides, MessengerPlus can also harvest and share information about users' web browsing activities for marketing purposes.

Name MessengerPlus
Type Adware, potentially unwanted program
Family Messenger virus
Distribution In most cases, users download and install rogue apps unintentionally – software bundle packages, fake Flash Player updates, deceptive ads, etc. In some cases, users install adware without knowing about potential dangers that it represents post-installation
Symptoms
  • Intrusive advertisements show up on all visited websites
  • Unknown browser extensions/programs installed on the system
  • Search results are filled with sponsored links
  • Random redirects lead to suspicious websites
  • Browser operates slower and fail to load some pages entirely
Risks Installation of other potentially unwanted applications, information disclosure to unknown parties, financial losses, etc. 
Removal Terminate all unwanted applications via the list of the installed programs as per instructions below or perform a full system scan with anti-malware software 
System fix Some adware and malware can initiate changes that could be damaging to Windows, and the OS will not operate the same, even after malicious software is removed. If you suffer from  

In most cases, adware is developed in order to make revenue from advertisements that can come in various forms, such as interstitial, pop-ups, auto-play videos, and other intrusive forms. These ads do not originate from the websites that users land on but rather are injected as a new layer by a potentially unwanted program installed on the machine – MessengerPlus in this case.

In the meantime, users believe that they have downloaded a simple app that could help them use a useful communications app via the desktop, not realizing that ads are coming from it. In some cases, however, users might notice markings like “Ads by MessengerPlus” or “MessengerPlus Ads” on various pop-ups and windows, although this might not always be the case.

As a result, users will not be aware that they need to remove MessengerPlus in order to stop the intrusive behavior. What makes matters worse is that advertised content can often mislead users into installing additional PUPs on their system, resulting in more ads and redirects. In the interconnected ad-networks, developers of such programs gain financial benefits for each shown/clicked ad, all while users' web browsing experience gets ruined.

However, MessengerPlus ads are not the only issue users should be worried about. For example, redirects (once the ads are clicked, or upon entering a random website) might lead to scam, phishing, or malicious website that could execute scripts in the background, launching automatic downloads of malware.

This scenario can always be prevented with fully patched software that is installed on the computer, as security updates fix vulnerabilities[2] that programs might have. These are used by hackers to infiltrate machines and install such threats like ransomware, Trojans, crypto-malware, spyware, keyloggers, and others. This way, the MessengerPlus virus can cause much more serious damage than initially anticipated.

Another reason for MessengerPlus removal is information tracking. Most adware apps monetize not only on delivered ads but also by harvesting and sharing/selling the information they collect about users that have the app installed on their systems. For that, tracking technologies like cookies, web beacons, and others are used. The most commonly tracked data includes:

  • IP address and ISP
  • Geolocation
  • Search queries
  • Websites visited
  • Ads clicked
  • Visit duration
  • Technical data
  • Unique identifiers, and much more.

This information can later be used by MessengerPlus developers to deliver more attractive ads to users – this technique is called targeted advertising. However, as new regulations are being released, websites and other parties need to inform users about what data is being gathered about them, and how to opt-out of this practice. Unfortunately, not all programs and websites are compliant and still collect information without permission.

All in all, we recommend you uninstall MessengerPlus from your machine and not risk your privacy and security due to the functionality it provides. For a broader check, we also advise performing a full system scan with anti-malware software. If something was found, you should also reset the web browsers as explained below and then repair the system damage that was done with Reimage Reimage Cleaner Intego or similar apps.

MessengerPlus virusMessengerPlus is an adware app that delivers intrusive advertisements on users' browsers

Browser safe without adware on your computer

The best way to protect yourself from unneeded risks is to avoid potentially unwanted applications in the first place. However, since most of these have a relatively shady background, they are often distributed in deceptive ways, making users install PUPs unintentionally. The installation is almost always performed by the user – this is one of the main differences between adware and malware. Despite this, adware is one of the most widely distributed unwanted software in the world, and security researchers recently spotted a huge rise in adware developed for macOS, which even surpassed Windows machines.

Most commonly, adware gains access to users' systems when they install it themselves, without realizing it. The very popular technique is used for that – software bundling. Many users are still seeking to download new apps from third-party websites (even though there are millions of programs available on the official sources), and such site owners and freeware developers often combine several apps into a single package. In such an installation wizard, the optional app is often deliberately hidden from sight, so users do not know it included in the first place.

In other cases, users might download PUPs and other unwanted software through sources like torrent sites, or by clicking on a fake download button on an unreliable site. To avoid these issues, it is important to be aware and never rush the installation process. Here are some tips from industry experts from dieviren.de:[3]

  • If possible, install apps from official sources;
  • Before the installation of an unknown app, read its reviews online;
  • Make sure that ToS and Privacy Policy are provided;
  • Always opt for Advanced/Custom settings instead of Recommended/Quick ones;
  • Remove all the markers from pre-ticked boxes;
  • Watch out for other tricks: misleading offers, misplaced buttons, etc.

Get rid of MessengerPlus for good

If you discovered an unwanted application on your system seemingly out of nothing, you should not hesitate to remove MessengerPlus. If left installed, the app would feed you intrusive advertisements and, in some cases, even accidental clicks might lead you to dangerous places on the internet. As a result, you might disclose your personal information to cybercriminals or install other unsafe apps, or even malware.

For MessengerPlus removal, you can use the manual guide provided below – simply access the installed application list and uninstall it. However, in some cases, the entry might be simply missing, or the process might return errors. In such a case, we instead recommend using reputable anti-malware software that can detect and eliminate adware from your computer automatically.

If you keep seeing ads after you get rid of the MessengerPlus virus, you should also reset all the installed browsers get rid of cookies and other pre-set settings that might be directing you to sponsored content.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove MessengerPlus, follow these steps:

Delete MessengerPlus from Windows systems

To uninstall MessengerPlus from a Windows machine, follow these steps:

To remove MessengerPlus from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to MessengerPlus (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove MessengerPlus from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove MessengerPlus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for MessengerPlus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove MessengerPlus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to MessengerPlus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the MessengerPlus-related entries.Uninstall from Mac 2

Erase MessengerPlus from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for MessengerPlus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete MessengerPlus removal.Reset Internet Explorer

Uninstall MessengerPlus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the MessengerPlus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate MessengerPlus from Mozilla Firefox (FF)

To reset Firefox, perform the following actions:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to MessengerPlus and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case MessengerPlus did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete MessengerPlus removal.Reset Firefox 2

Get rid of MessengerPlus from Google Chrome

In case you are still seeing ads and differing from browser redirects after PUP removal, reset Google Chrome as explained below:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to MessengerPlus by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the MessengerPlus-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete MessengerPlus removal.Reset Chrome 2

Delete MessengerPlus from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to MessengerPlus and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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