Severity scale:  
  (98/100)

MoonCryptor ransomware virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware
12

MoonCryptor threatens to delete files if victims don’t hurry up with ransom payment

Ransom note by MoonCryptor

MoonCryptor is a crypto-malware that uses a combination of AES 256 and RSA 1024 ciphers to take user’s files to hostage. Ransomware[1] appends .fmoon file extension to the targeted files and gives five days for paying the ransom.

The threatening part of the ransomware is that it claims to start deleting random files if the ransom isn't paid within 20 minutes. Therefore, we recommend rushing with MoonCryptor removal just to make sure that you do not lose any of your files. After the elimination, you might restore some of your files using alternative recovery methods.

The malware is executed from MoonCryptor.exe file that might be dropped on the system when a person opens malicious email attachment or downloads another infected file. On the affected device MoonCrypter virus might modify the system and affect numerous processes. As a result, the crypto-malware runs at Windows startup and makes the system vulnerable.

The MoonCryptor ransomware aims at the most popular file types that are stored on the affected computer. Therefore, after the attack, MS Office documents, PDF, pictures, multimedia and many other files will be locked with .fmoon file extension.

According to the ransom note, only the Moon Decryptor can help to survive ransomware attack. However, it may not be true. The latest research analysis does not show any signs that ransomware can delete Shadow Volume Copies, so you might be able to restore files using third-party tools

Hence, you should not pay the ransom and run a full system scan with professional security software. Reimage or Malwarebytes Anti Malware can help to remove MoonCryptor quickly and safely. Then you will be able to use backups or try alternative data recovery methods.

Protect your PC from file-encrypting virus

The malicious payload might be installed on your computer in a tricky manner. Crooks might present this file as a:

  • crucial software update;
  • important email attachment;[2]
  • useful program.

The variety of distribution and social engineering techniques help to reach victims all over the world, including China,[3] Japan or Indonesia. Therefore, paying attention to cyber security is a must no matter where you live.

Keep in mind that even the most powerful security software can block ransomware once you download the malicious file yourself. These files typically are designed to bypass computer’s protection and launch hazardous tasks silently. Therefore, in order to avoid MoonCryptor and other viruses from the same category, you should:

  • be careful with spam emails and their attachments;
  • install updates from reliable sources only;
  • download programs from the publisher’s website instead of torrents or similar file-sharing platforms;
  • not click on any suspicious link, ad or other content.

Clean your computer from MoonCryptor

Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware or your preferred malware elimination software will help to remove MoonCryptor from the computer safely and quickly. In order to download, install and run security software, you have to reboot the computer to Safe Mode with Networking. This step helps to disable the malware and prevent him from blocking removal procedure.

After MoonCryptor removal, you can look up for data recovery options. If you have backups, you can copy them and replace with encrypted data. Additionally, you can check alternative recovery methods that are presented at the end of the article.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove MoonCryptor ransomware virus you agree to our privacy policy and agreement of use.
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall MoonCryptor ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual MoonCryptor virus Removal Guide:

Remove MoonCryptor using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Follow these steps to launch automatic ransomware termination:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove MoonCryptor

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete MoonCryptor removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove MoonCryptor using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of MoonCryptor. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that MoonCryptor removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove MoonCryptor from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by MoonCryptor, you can use several methods to restore them:

Data Recovery Pro – useful tool after ransomware attack

If you do not have backups, this program might help to restore some of the encrypted files.

Try Windows Previous Versions feature

If System Restore has been enabled before ransomware attack and you need to restore only a few files after the MoonCryptor attack, you might find this Windows feature useful:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Take advantage of ShadowExplorer

MoonCrypter is not expected to delete Shadow Volume Copies, so this tool might help to recover data from them:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

The official decryption software for MoonCryptor is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from MoonCryptor and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Ugnius Kiguolis
About the company Esolutions

References