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MrLocker ransomware virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Ransomware

MrLocker threatens to delete personal files

MrLocker is a cyber infection that pretends to be a ransomware virus. Researchers discovered two different variants of this malware. Fortunately, none of them can encrypt files or cause big damage to the computer.

The first version of malware might be called a scareware.[1] It does not encrypt files but threatens to delete them if victims don’t follow the orders. Cyber criminals ask to transfer $250 in Bitcoins to the provided address. People are given ten days time to make the payment. Otherwise, their files will be lost forever.

Currently, it’s unknown if malware is actually capable of deleting files permanently. However, waiting and taking the risk is not recommended. Paying the ransom should not be considered too. Even in the ransom note, cyber criminals reveal that malware does not encrypt or lock files. Thus, you just have to remove MrLocker from the computer and forget about this unpleasant situation.

The image of MrLocker ransomware virus

The second version of this fake ransomware works as a lock screen virus. It locks affected device's screen that is supposed to be a punishment for downloading something illegally. Inability to access computer might seem scary for unexperienced users. But there’s no need to worry about this situation. MrLocker does not cause any damage to your personal files as well. However, users need to enter a specific unlock key to continue using the computer.

It’s quite strange that authors of the malware do not clearly reveal how victims are supposed to get the unlock key. The lock screen message does not ask to pay the ransom. However, malware researchers found out that entering 6269521 code helps to get rid of the annoying blue screen. Once you get back access to your machine, you should not forget to perform MrLocker removal as well. Nevertheless, the lock screen message says that entering the right password helps to get rid of the virus; it may not be true. Thus, you should scan the computer with Reimage or another malware removal program and make sure that all virus-related entries are deleted.

Malware enters the system after clicking or downloading malicious content

Authors of the MrLocker virus may use several techniques to spread malicious payloads. An obfuscated VisualStudioProgramIMade.exe and MrLocker.exe files might travel with the help of:

  • malicious spam emails;
  • bogus software downloads;
  • installation of fake updates;
  • malvertising.[2]

The malicious payload might be downloaded on the system once you click on a malicious email attachment. Such emails might pretend to be sent from the reliable institutions or well-known retailers. In order to avoid malware, you should never rush to click files, links or buttons provided in the unknown email.

Downloading free programs might also end up with MrLocker hijack. Torrents, P2P networks, and file-sharing websites might distribute malicious programs. They might be presented as video players, PDF converters, graphic design programs, etc. Thus, you should be extremely careful when downloading such software.

Malware might also enter the system as a fake software update. Usually, suggestions to install crucial update shows up in the form of pop-up or ad. Do not forget that these alerts are always fake and you should never click them. Secure updates are provided in program notification's windows or official developer's site.

MrLocker might also sneak inside your computer after clicking a malware-laden ad. Such distribution technique is widely used by cyber criminals because it allows placing malicious ads on legitimate and popular websites. Thus, before clicking on strange ads or great offers, you should always think twice if it’s not a dangerous content.

Get rid of MrLocker ransomware virus with the help of powerful malware removal program

To remove MrLocker safely from the computer, you have to choose a reliable software and run a full system scan. We highly suggest choosing one of these tools: Reimage, Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security.

If you are thinking about the possibility to delete the virus manually, you should get rid of this idea immediately. Nevertheless, we are talking about the removal of the fake ransomware virus; it’s still a complex cyber threat. Malware may have modified the system or installed dangerous components that might be hard to locate and remove manually.

If you have problems with automatic MrLocker removal, for instance, you cannot install or access security program, you have to reboot the computer to the Safe Mode with Networking as shown below.

If you are dealing with screenlocker version, you have to unlock the computer first by entering 6269521 code. Then, run a full system scan with your preferred malware removal program.

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To remove MrLocker virus, follow these steps:

Remove MrLocker using Safe Mode with Networking

If you cannot run antivirus or malware removal program for MrLocker removal, then you have to reboot computer to the Safe Mode with Networking first.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove MrLocker

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete MrLocker removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove MrLocker using System Restore

This method also helps to disable the virus in order to perform the automatic removal.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of MrLocker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that MrLocker removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove MrLocker from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

MrLocker currently does not encrypt files. However, if your device is infected with an updated version of malware and your lost access to your files, please try these additional recovery methods.

If your files are encrypted by MrLocker, you can use several methods to restore them:

Restore files automatically using Data Recovery Pro

It's a professional tool that helps to recover deleted, corrupted or some of the encrypted files.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by MrLocker ransomware;
  • Restore them.

Take advantage of Windows Previous Versions feature

If System Restore feature has been turned on before MrLocker ransomware attack, you can travel back in computer's time and copy previously saved versions of the encrypted files.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try ShadowExplorer

If MrLocker has not deleted Shadow Volume Copies of the targeted files, this tool might be helpful too.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

MrLocker decryptor is not available

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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