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Msxml.excite.com virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Browser hijacker

Why shouldn’t you allow Msxml.excite.com to stay on your browser?

To begin with, we should emphasize that Msxml.excite.com virus is a shady application that may appear on your computer without any obvious cause. Or so it may seem. In fact, this program is a relatively lightweight infection — a browser hijacker — so it cannot simply infiltrate your computer without any interaction on your part. It will usually use various deceptive techniques to draw the entrance permission out of you. Later in the article will talk about these techniques in more detail. As for now, it is useful to discuss how this virus works on the infected PC and to clear up the reasons why this suspicious search engine is a threat to the security of your device. After that, we will give you a couple of suggestions on how to approach the Msxml.excite.com removal in order to eliminate the virus from the system safely. In case you want to get to the removal immediately, the quickest way to do it is to obtain a professional anti-malware tool, say, Reimage and initiate the full system scan.

Image of the Msxml.excite.com virus

Among other suspicious Msxml.excite.com hijack tendencies, the virus experts also note that this hijacker is closely related to other malicious domains such as Dogpile and Tattoodle. In the site’s logo, it is clearly indicated that the search engine is “Powered by Dogpile,” while the information search itself usually results in unwanted redirects to Tattoodle.com. You cannot simply trust a service which collaborates with two and who knows how many more unreputable third-parties. Besides, the infected users claim that apart from these two sites, Msxml.excite.com redirect to even more insecure websites and pages which are often stuffed with software download links, pop-up ads and other online content that might even be potentially infectious. The purpose behind all these activities the virus initiates on your computer is simple. To understand it, you should first stop thinking of Msxml.excite as a search engine and realize that it is merely an advertising platform which brings its developers profit from every click it gathers. This so-called pay-per-click strategy makes these advertisers take measures which may not be very conscientious. Luckily, you do not actually have to take part in this business. You can and should remove Msxml.excite.com from your computer and choose a search engine that provides you with the service that prioritizes your rather than its creators’ needs.

How did you end up with this hijacker?

As we have already mentioned, browser hijackers usually use deceptive techniques to get into the users’ computers. There are three basic techniques that can be distinguished:

  • Software bundling. This is probably the most common malware distribution method. It is quick, easy and effective. All the that the malware creators need to do is pin the desired application, for example, Msxml.excite.com, to the software package that contains other, usually popular freeware or shareware and release it on some software sharing site. The user themselves do the rest. They download these bundles and install them on their computer often without making sure if they contain additional content or not, and whether this content is safe to install.
  • Fake pop-up ads. How do you know if your Media Player or Flash Player is outdated? Definitely not from the suspicious pop-ups that appear while browsing the web. These pop-ups are only designed to look like legitimate software update downloaders, when in reality they may carry hijackers like Msxml.excite.com or even more malicious programs, such as ransomware.
  • Infected download links. If you are already planning on downloading some file or program from the Internet, you should make sure that it is really safe. Hacker put traps all over the web, or may even deliver them straight to your inbox, so you have to be careful not to fall for their tricks.

Msxml.excite.com removal:

Msxml.excite.com virus only causes problems and inconveniences when installed on the computer, so it deserves to be removed right away. Antivirus software can help you take care of it in minutes. Of course, you should first make sure that you are running a licensed, legal version and updated version of the program. If you have no such tool installed on your device, we highly recommend you obtain one. In the meanwhile, you can remove Msxml.excite.com manually. The instructions on how to do it are presented below the article. However, you should still scan your PC automatically when you get hold of a reputable anti-malware utility.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternate Software
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Alternate Software
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To remove Msxml.excite.com virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Msxml.excite.com from Windows systems

Msxml.excite.com primarily targets Windows OS, so the instructions presented below may be useful if you decide to remove the virus manually. Please note that you may not find Msxml.excite.com in the Add/Remove programs list under this title. Look carefully through the recently installed programs — Msxml.excite.com may be hiding behind any of them.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Msxml.excite.com and related programs
    Here, look for Msxml.excite.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Msxml.excite.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Msxml.excite.com from Mac OS X system

Msxml.excite.com has not been reported to infect Macs, but it does not mean that this OS X is resistant to this infection. If you suddenly find your homepage and default search engine changed to Msxml.excite.com, please follow the instructions below to remove it.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Msxml.excite.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Msxml.excite.com from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Msxml.excite.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Msxml.excite.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Msxml.excite.com virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Msxml.excite.com should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Msxml.excite.com from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Msxml.excite.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Msxml.excite.com removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Msxml.excite.com from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Msxml.excite.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Msxml.excite.com removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Msxml.excite.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Msxml.excite.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Msxml.excite.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Msxml.excite.com removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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