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MySearchDial virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Browser hijacker

MySearchDial is a browser hijacker that hijacks systems in a form of Toolbar

MySearchDial hijack
MySearchDial - a browser hijacker which modifies the main page, new tab URL, and other web browser settings.

MySearchDial is a browser hijacker that may be the reason why are you seeing unknown changes in your browsers and experiencing strange redirects during your web browsing. This PUP is promoted by its developers as a “very useful” application that is capable of enhancing users' browsing experience. However, in reality, it does not bring any value and can initiate more trouble than improvements on your computer system. When infected with this hijacker, you may start seeing Start.mysearchdial.com and other dubious sites instead of your homepage and default search engine. In addition, you can find a MySearchDial toolbar installed on your web browsers without expecting this. As a result, the virus starts tracking your searches and initiates other activity behind your back.

Name MySearchDial
promoted as Browser toolbar
Type Browser hijacker
Sub-type PUP
Effects Modifies browsers' settings, causes dubious redirects, collects non-personal info
redirects to Start.mysearchdial.com
Browsers affected Chrome, Firefox, IE, etc.
Spreads via Bundled freeware, suspicious sites, and links
Elimination Use Reimage to get rid of the PUP

MySearchDial virus might affect these web browsers:

  • Google Chrome;
  • Mozilla Firefox;
  • Microsoft Edge;
  • Internet Explorer;
  • Safari;
  • Etc.

Right after the hijack virus offers numerous “useful” features to convince its victim that it is worth to be kept on the system. Features that are promised by My Search Dial include a quick access to commonly visited sites, information about the newest sales, weather forecasts, traffic updates, etc. However, be careful as it is just another trick that developers use to convince gullible victims into using this application.

The main issue related to browser hijackers[1] like MySearchDial is that they are known for their ability to collect browsing experience-related data such as:

  • IP addresses[2];
  • Bookmarks;
  • Sites visited;
  • Pictures and videos viewed;
  • Etc.

Avoid such data tracking by performing the MySearchDial removal as soon as you spot the first symptoms of the virus. There is no need for keeping this kind of program on your computer as it is beneficial only for the developers. Better eliminate the cyber threat before your browser starts to struggle while carrying out even simple commands. We highly advise not to use this fake search engine as it might provide misleading search query results. 

If you want to avoid visiting misleading sites, browser slowdowns and undo changes made by the hijacker on your computer, you need to remove MySearchDial virus from all your browsers and PC. For this purpose, you can perform manual removal steps that are given below or make this task easier by installing Reimage.

Browser hijackers can be spread in different ways

According to tech experts[3], a suspicious program can be spread using two main methods. First, you can easily download it from its official website in a form of a Toolbar an add this app to your PC system. It might be promoted as a legitimate and useful application. However, we recommend being wise and not believing in such lies because it might lead you to various issues.

The second method that PUPs may use is called bundling. Browser hijackers and other unwanted components come together with freeware or shareware. In order to avoid such secret and unwanted installation, you should stay away from doubtful free programs or opt out of their 'additional downloads' that are typically offered during their installation. You can do that by visiting the Custom/Advanced settings section.

Remove MySearchDial virus from all your browsers

To remove MySearchDial virus from browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Safari, and Edge, you need to get rid of all unwanted browser extensions, applications, and browser plug-ins. You can see the instructions for this method explained below this text. Make sure you get rid of all extensions that belong to unknown developers or the ones that you can't remember installing.

You can deal with the MySearchDial removal in a faster way. Consider installing an anti-malware tool. These programs will provide quick instructions and help you carry out the entire process just in a couple of minutes.

Make sure you refresh your browsers and check if all components, that were added by MySearchDial hijack, are permanently gone and your web browsers are brought back to their starter positions.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternate Software
Malwarebytes
Alternate Software
Malwarebytes

To remove MySearchDial virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete MySearchDial from Windows systems

Uninstall MySearchDial from Windows by using these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall MySearchDial and related programs
    Here, look for MySearchDial or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove MySearchDial from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase MySearchDial from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for MySearchDial or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove MySearchDial from Internet Explorer (IE)

Reset your IE browser to get rid of the browser hijacker for good:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for MySearchDial and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete MySearchDial removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate MySearchDial virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, MySearchDial should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall MySearchDial from Mozilla Firefox (FF)

Get rid of the browser hijacker and related components from Mozilla Firefox by following these steps:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select MySearchDial and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete MySearchDial removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of MySearchDial from Google Chrome

To delete MySearchDial from Chrome, use this tutorial and reset your web browser:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select MySearchDial and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete MySearchDial removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete MySearchDial from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for MySearchDial or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by MySearchDial, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete MySearchDial removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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