NativeDesktopMediaService virus (Removal Guide) - Free Instructions

NativeDesktopMediaService virus Removal Guide

What is NativeDesktopMediaService virus?

NativeDesktopMediaService virus is an unwanted application that displays intrusive ads

NativeDesktopMediaService virus

NativeDesktopMediaService is a type of adware[1] program which gathers a certain amount of information about users. As soon as the unwanted program enters the PC via software bundling, it creates two tasks in the task manager called NativeDesktopMediaService and Checker64. These commands are executed so that the malicious program could communicate with external servers and deliver advertisements.

Name NativeDesktopMediaService virus
Type Adware, potentially unwanted program
Related tasks NativeDesktopMediaService and Checker64
Symptoms Intrusive ads and continual redirects disturb browsing sessions
Distribution Software bundling, suspicious sites
Main dangers Malware infections, leaked data
Elimination You can employ security software FortectIntego or eliminate the threat manually (instructions below)

NativeDesktopMediaService will try to establish connection to the following domains:


NativeDesktopMediaService adware tries to monetize on unsuspecting users, and their unfortunate browsing experience as their Google Chrome, Internet Explorer, Mozilla Firefox or another browser is spammed with pop-ups, banners, deals, coupons, offers and similar ads.

Additionally, these advertisements can hinder the view of legitimate websites and turn internet browsing from a pleasant and informative activity into a complete nightmare. Every time you click on ad NativeDesktopMediaService creators gain revenue. It also boosts traffic to less-popular sites, eventually increasing their sales.

While continual ads might be annoying to deal with, they are not the most treacherous feature of the virus. Its redirecting tendencies can bring you to survey scams, phishing, fake update, tech support scams[2] or even websites infected with malware. Thus, your computer might get contaminated with such cyber threats as ransomware – a file locking virus which renders all personal files unusable. NativeDesktopMediaService removal can save you from these dangerous programs.

Additionally, the malicious NativeDesktopMediaService program gathers a variety of information about you. PUPs authors employ such spying techniques to be able to create an online profile of the infected computer so that the targeted advertisement could be generated.

The gathered data includes, but is not limited to:

  • IP address;
  • Internet Service Provider;
  • Geo-location;
  • Websites visited;
  • Clicks on links;
  • System and software information, etc.

Data harvesting might seem insignificant at the start, as many companies use such marketing techniques. However, as NativeDesktopMediaService is a highly questionable application, it is unknown who could obtain this data. Thus, such activity might end in stolen money or even identity theft.

Therefore, you should remove NativeDesktopMediaService form your computer without hesitation. One of the quickest and most efficient ways to accomplish that is by employing a reputable security program, such as FortectIntego. Otherwise, you can delete NativeDesktopMediaService manually by using our guide below.

NativeDesktopMediaService adwareNativeDesktopMediaService is a potentially unwanted application which enters users' machines without permission and generates intrusive ads

Unwanted applications are hidden inside freeware installers

Research conducted by[3] experts showed that users are typically unaware how unwanted applications travel around the web. Some inexperienced individuals think that viruses simply enter machines without warning – that is not true. Users are responsible for the online safety and should be aware of dangers lurking around the web.

Unwanted applications typically infiltrate victims’ computers using software bundling – a widespread marketing campaign used all over the world. Free software developers use a simple trick to disguise third-party applications within their installers – they urge users to pick Recommended/Quick installation mode.

Despite these suggestions, users should refrain themselves from trying to save time in such way. Users often miss the tiny “By clicking next, I accept terms and conditions” notice, which is purposely hidden by colorful install buttons and similar artwork.

Thus, never click Next without looking. Read through all the installation instructions properly and pick Custom/Advanced settings. Once prompted, remove all the tick marks next to search engines, add-ons, toolbars, optimization tools, PDF creators and similar useless software.

Uninstall NativeDesktopMediaService and continue safe internet browsing

There are two ways you can remove NativeDesktopMediaService virus: manual and automatic.

Manual NativeDesktopMediaService removal can be executed by following your detailed guide below. Every effort has been made to make it as clear as possible. Nevertheless, if you are not that computer-savvy individual, this task might prove too difficult for you.

Thus, pick a powerful malware removal tool and run a full system scan. We advise you to choose one of the programs below as these applications can ensure complete NativeDesktopMediaService elimination in just a few minutes.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of NativeDesktopMediaService virus. Follow these steps

Uninstall from Windows

To uninstall all unwanted applications from Windows OS, follow these steps:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

You should reset your Firefox settings to default:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of NativeDesktopMediaService registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Julie Splinters
Julie Splinters - Anti-malware specialist

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