Severity scale:  
  (98/100)

NRansom ransomware. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Ransomware

nRansom is ransomware that may ask nudes instead of ransom

nRansom ransomware virus

nRansom is a ransomware virus that has been first detected in 2017 by malware researchers. Its payload is being distributed as a Hide My Ass VPN software via spam,[1] exploit kits and similar means. Once installed, it initiates multiple system's changes and displays a lock screen, which demands the victim to transfer at least ten nudes 1_kill_yourself_1@protonmail.com email address.

Name nRansom
Also known as nRansom Reborn
Classification Ransomware
Contacts 1_kill_yourself_1@protonmail.com or die_yourself@protonmail.com
Danger level High. Locks the screen and does not allow accessing the system
Distribution Spam email, exploit kits, fake software installers, etc. Spread in a form of Hide My Ass VPN
Removal Download Reimage to get rid of ransomware virus

The nRansom ransomware has been silent for a while and came back with a new version dubbed as nRansom Reborn. While its behavior remains more or less the same, it changed the contact email to die_yourself@protonmail.com. Besides, the number of nudes demanded was increased to 15 in exchange for nRansom Reborn decryptor. The text submitted on the ransom note claims:

NRANSOM REBORN
I have finally awaken

Your computer has been locked. Don’t worry; your files are safely and easily accessible by closing this window.
But how do you close this window?

The button at the bottom will close this window.
However, it will only close if you have the unlock code.

Getting the unlock code is easy. Go to protonmail
and send an email to me. My address is
die_yourself@protonmail.com

Send me 15 of your nudes and
then I will give you the unlock code.

The code goes here –>

The nRansom Reborn ransomware belongs to the crypto-lock ransomware family.[2] That’s because it does not encrypt files but instead renders the entire system inaccessible by displaying a lock screen. The initial version used Tom the Train theme, while the Reborn virus uses Barney the Dinosaur.

We believe that no one wants to send nude photos to criminals so that they could spread them in various adult websites or use for other crimes. We do not recommend doing that anyway because it’s not clear whether crooks will send you the unlock code. We recommend you to remove the nRansom Reborn virus from the system instead.

You may ask how it’s possible as you cannot access the desktop. Bedynet.ru[3] experts claim that all you have to do is to restart your PC into Safe Mode with Networking and run a full system scan with Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes.

Be careful with spam emails

Ransomware is one of the most dangerous infections on the web. They can lock the screen or encrypt files and demand to pay a ransom. While usually, criminals accept the redemption in the form of money in Bitcoins or another cryptocurrency, the others ask for nudes or urge to play a game.

Anyway, ransomware viruses are hazardous and can cause both money and data loss. To protect yourself from such attacks, be extremely careful with spam email attachments. That’s the number one medium used to distribute ransomware payloads.

If you received a doubtful message from well-known companies like Amazon, eBay or IRS, do not fall for opening them. Crooks often exploit such names to claim trustworthiness, though the attachment may be malicious.
Besides, make sure to have a reputable anti-virus installed and update it regularly to prevent exploit kits, fake software downloads, and other tricks.

NRansom removal tutorial

It’s a must to remove nRansom ransomware if you want to start using your PC as you used to before the attack. Since your screen is locked and you cannot launch anti-virus, restart your PC into Safe Mode with Networking as explained below.

In case you found your files encrypted after nRansom removal, try to encode them using third-party data recovery programs. Our top pick options for data recovery are listed down below.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove nRansom virus, follow these steps:

Remove nRansom using Safe Mode with Networking

You won't be allowed to eliminate this ransomware in a regular way. The lock screen will not go away without a code unless you restart the system into Safe Mode with Networking. For this purpose, you have to:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove nRansom

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete nRansom removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove nRansom using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of nRansom. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that nRansom removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove nRansom from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

nRansom Reborn ransomware typically does not encrypt files. Nevertheless, if it would switch to encryption, you can try data recovery methods listed below. 

If your files are encrypted by nRansom, you can use several methods to restore them:

Use Data Recovery Pro

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by nRansom ransomware;
  • Restore them.

Exploit Previous Windows version

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Download ShadowExplorer

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No nRansom decryptor available

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from nRansom and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References