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Ntpo.com virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Browser hijacker
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What is known about Ntpo.com virus?

Ntpo.com virus is known for hijacking web browsers and setting ntpo.com/i/start.html their default homepage and search engine. Due to this feature, this cyber infection is classified as the browser hijacker[1]. It not only alters browser’s settings but also modifies various Windows shortcuts and might install “helper objects”[2] to prevent users from setting previous browser’s settings. This potentially unwanted application is designed in a way that it detects all customizations made by the users and initiates another hijack. Hence, simply cleaning browser’s settings and resetting preferred homepage are not enough for Ntpo.com removal. Browser hijacker takes over web browsers because its purpose is to deliver various online ads and track users’ behavior while surfing the Net. Developers generate profits from your clicks on advertisements, sponsored links included in the search results or after unexpected redirects to the promotional website. While they see their incomes growing, users and their computers are put in danger because of Ntpo.com redirect issues. Some of the links, pop-ups, banners or in-text ads may let you enter a high-risk or phishing website[3]. Probably, you can imagine that these visits might end up with malware infection, data or money loss. Hence, by letting hijacker stay on the computer, you can easily get in trouble.

The first impression of this search engine might be misleading. It looks like an ordinary search tool that provides Google Custom search results. However, the main page does not include any official documents revealing the developers, terms and agreements, user’s privacy-related aspects, and so on. However, when we first looked at this suspicious search tool, we got a feeling that we have already seen it before. Indeed, we found out that it’s identical to another bogus search engine Ageofcom.com. Not only the appearance of these two browser hijackers are identical, but also they share similar features. Ntpo.com virus might deliver altered search results and replace some of the links with sponsored ones, so looking for information might become an annoying and disappointing activity. If the search engine does not complete its primary function properly, why keep it? Especially, if it hijacked your browser. Remove Ntpo.com from the computer and get back to your regular browsing habits. Simplify and speed up this process with Reimage.

Example of Ntpo.com virus

When did hijack occur?

Browser hijackers, as well as other PUPs, travel along with free programs that users download[4] from the Internet. Ntpo.com hijack might occur when you install a new software using Recommended/Basic settings that do not disclose about additional applications. Using this setup, you give browser hijackers, adware[5], questionable toolbars or browser add-ons permission to step inside the system. Keep in mind that the only possible way to avoid unwanted applications and install new programs safely is choosing Custom/Advanced setup and following each step attentively. Rushing through the installation wizard, you might not notice the list of optional downloads and agree to set some suspicious search engine as your default one. Hence, Ntpo.com browser hijacker probably got inside your PC with the recently installed program. So, it’s time to get rid of the hijacker and look for other PUPs that might be hiding in the system as well.

Remove Ntpo.com within several minutes!

If you are not willing to spend your whole evening with Ntpo.com removal, opt for an automatic method to remove browser hijacker. Below you will find the list of our suggested malware removal tools that are necessary for this task. Install and update them; then, run a full system scan. Bear in mind that these programs are only our suggestion, you can choose your preferred software as well. However, don’t forget that free or cheap tools might be not effective and unable to remove Ntpo.com from the computer completely. Additionally, you can spend a little bit more time and get rid of the virus manually. Our team has prepared illustrated instructions where to look for and how to remove browser hijacker.

You can remove Ntpo.com automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Ntpo.com virus you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Ntpo.com virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Ntpo.com virus Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ntpo.com from Windows systems

First of all, have a look at the instruction below. Then, start investigating computer’s system and look for the browser hijacker and all its components.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Ntpo.com and related programs
    Here, look for Ntpo.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Ntpo.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ntpo.com from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Ntpo.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ntpo.com from Internet Explorer (IE)

After Ntpo.com hijack, you might find unknown add-ons installed on Internet Explorer. Uninstall them all and reset browser’s settings as shown in the instructions.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Ntpo.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Ntpo.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ntpo.com virus from Microsoft Edge

Fix your Microsoft Edge by following these guidelines.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Ntpo.com should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ntpo.com from Mozilla Firefox (FF)

Remove all extensions that seem unfamiliar and might be related to Ntpo.com browser hijacker. Once all suspicious entries are eliminated, reset Mozilla Firefox and set preferred homepage.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Ntpo.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Ntpo.com removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ntpo.com from Google Chrome

Ntpo.com hijacker might have installed various extensions, plugins or toolbars to the Google Chrome. Uninstall them all and reset browser’s settings.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Ntpo.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Ntpo.com removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Ntpo.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Ntpo.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Ntpo.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Ntpo.com removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Ntpo.com registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  • Boom

    I am relieved. Its not a hazardous virus!

  • Toronto

    My wife asked why she has to use this search engine instead of Google. I shown her the instructions how to remove this engine… It was so funny to see her trying to find hijacker! Well, she didnt find but for me it took only few minutes to clean the computer and fix browser.