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Remove Ntpo.com virus (Chrome, Firefox, IE, Edge) - Virus Removal Instructions

removal by Jake Doevan - - | Type: Stealing programs

What is known about Ntpo.com virus?

Ntpo.com virus is known for hijacking web browsers and setting ntpo.com/i/start.html their default homepage and search engine. Due to this feature, this cyber infection is classified as the browser hijacker[1]. It not only alters browser’s settings but also modifies various Windows shortcuts and might install “helper objects”[2] to prevent users from setting previous browser’s settings. This potentially unwanted application is designed in a way that it detects all customizations made by the users and initiates another hijack. Hence, simply cleaning browser’s settings and resetting preferred homepage are not enough for Ntpo.com removal. Browser hijacker takes over web browsers because its purpose is to deliver various online ads and track users’ behavior while surfing the Net. Developers generate profits from your clicks on advertisements, sponsored links included in the search results or after unexpected redirects to the promotional website. While they see their incomes growing, users and their computers are put in danger because of Ntpo.com redirect issues. Some of the links, pop-ups, banners or in-text ads may let you enter a high-risk or phishing website[3]. Probably, you can imagine that these visits might end up with malware infection, data or money loss. Hence, by letting hijacker stay on the computer, you can easily get in trouble.

Questions about Ntpo.com virus

The first impression of this search engine might be misleading. It looks like an ordinary search tool that provides Google Custom search results. However, the main page does not include any official documents revealing the developers, terms and agreements, user’s privacy-related aspects, and so on. However, when we first looked at this suspicious search tool, we got a feeling that we have already seen it before. Indeed, we found out that it’s identical to another bogus search engine Ageofcom.com. Not only the appearance of these two browser hijackers are identical, but also they share similar features. Ntpo.com virus might deliver altered search results and replace some of the links with sponsored ones, so looking for information might become an annoying and disappointing activity. If the search engine does not complete its primary function properly, why keep it? Especially, if it hijacked your browser. Remove Ntpo.com from the computer and get back to your regular browsing habits. Simplify and speed up this process with ReimageIntego.

Example of Ntpo.com virus

When did hijack occur?

Browser hijackers, as well as other PUPs, travel along with free programs that users download[4] from the Internet. Ntpo.com hijack might occur when you install a new software using Recommended/Basic settings that do not disclose about additional applications. Using this setup, you give browser hijackers, adware[5], questionable toolbars or browser add-ons permission to step inside the system. Keep in mind that the only possible way to avoid unwanted applications and install new programs safely is choosing Custom/Advanced setup and following each step attentively. Rushing through the installation wizard, you might not notice the list of optional downloads and agree to set some suspicious search engine as your default one. Hence, Ntpo.com browser hijacker probably got inside your PC with the recently installed program. So, it’s time to get rid of the hijacker and look for other PUPs that might be hiding in the system as well.

Remove Ntpo.com within several minutes!

If you are not willing to spend your whole evening with Ntpo.com removal, opt for an automatic method to remove browser hijacker. Below you will find the list of our suggested malware removal tools that are necessary for this task. Install and update them; then, run a full system scan. Bear in mind that these programs are only our suggestion, you can choose your preferred software as well. However, don’t forget that free or cheap tools might be not effective and unable to remove Ntpo.com from the computer completely. Additionally, you can spend a little bit more time and get rid of the virus manually. Our team has prepared illustrated instructions where to look for and how to remove browser hijacker.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Ntpo.com virus, follow these steps:

Get rid of Ntpo.com from Windows systems

First of all, have a look at the instruction below. Then, start investigating computer’s system and look for the browser hijacker and all its components.

To remove Ntpo.com virus from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Ntpo.com virus (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Eliminate Ntpo.com from Mac OS X system

Remove Ntpo.com virus from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Ntpo.com virus-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Ntpo.com virus, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Ntpo.com virus and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Ntpo.com virus-related entries.Uninstall from Mac 2

Delete Ntpo.com from Internet Explorer (IE)

After Ntpo.com hijack, you might find unknown add-ons installed on Internet Explorer. Uninstall them all and reset browser’s settings as shown in the instructions.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Ntpo.com virus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Ntpo.com virus removal.Reset Internet Explorer

Erase Ntpo.com virus from Microsoft Edge

Fix your Microsoft Edge by following these guidelines.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Ntpo.com virus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall Ntpo.com from Mozilla Firefox (FF)

Remove all extensions that seem unfamiliar and might be related to Ntpo.com browser hijacker. Once all suspicious entries are eliminated, reset Mozilla Firefox and set preferred homepage.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Ntpo.com virus and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

In case Ntpo.com virus did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Ntpo.com virus removal.Reset Firefox 2

Remove Ntpo.com from Google Chrome

Ntpo.com hijacker might have installed various extensions, plugins or toolbars to the Google Chrome. Uninstall them all and reset browser’s settings.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Ntpo.com virus by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site like Ntpo.com virus in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the Ntpo.com virus-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Ntpo.com virus removal.Reset Chrome 2

Get rid of Ntpo.com from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Ntpo.com virus and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Ntpo.com registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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