Severity scale:  
  (10/100)

NTSRV ads. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Adware
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About NTSRV application:

NTSRV seems like a misleading abbreviation, isn’t it? If you have noticed such composition of letters within your Task Manager, web browser or any other place on the Windows platform, don’t ignore it. NTSRV is closely related to fake Visual C++ 2013 (specifically Visual C++ 2013 x86 Redistributable 3.0.4) software, which has recently been classified as ‘adware’ and is also known as ‘potentially unwanted program’ (PUP) due to misleading distribution strategy.

According to security experts, NTSRV uses a code that disables advertisements brought by commercial web pages like Amazon, eBay, Walmart, and so on. Instead of them, it delivers predetermined advertisements (pop-up, pop-under, banner ads, textual links, interstitial ads, etc.) injected by affiliate parties. Unfortunately, but NTSRV ads may not be safe to encounter. As we have mentioned, they are prepared by third parties (not necessarily trustworthy). It means that the part of the “Ads by NTSRV” may be related to coupons, deals, and discounts while the other part may reveal misleading content, like installers of other adware, browser hijacker or even malware.

The 2-spyware research team also warn that NTSRV malware can display very catchy advertisements. In other words, if you are interested in cosmetics, fashion, smart phones or any other stuff, this misleading extension may provide very personalized ads. This marketing trick is initiated with the help of tracking cookies and web beacons that allow collection/spread of browsing-related information (IP address, location, email address, search queries, pages viewed, clicks, etc.). In a nutshell, if you are not willing to land on contaminated web pages after clicking on the NTSRV pop-up ads accidentally or disclosing some pieces of sensitive data without even being aware of that, remove this fake Visual C++ 2013 x86 Redistributable 3.0.4 hiding under the name NTSRV. For this purpose, you can use Reimage or another professional anti-malware. Besides, removal of this app may be executed using a guide given in the Page2.

How can NTSRV hijack Chrome, Firefox, IE, and other web browsers?

Reputable security vendors warn that NTSRV (a.k.a. Visual C++ 2013 x86 Redistributable 3.0.4) typically travels via software packages. Its extension is typically hidden under quick, basic or express installation setup of various third-party download managers, PDF creators, torrent files, and so on. That’s why most of the victims who have experienced NTSRV redirects to affiliate web pages claim that they haven’t installed such a program at all. Once the extension is executed, it drops corrupted files, including BHO, CRX, BAT or XPI that help the extension to root deeply into a web browser and prevent easy detection/removal. Right after that, NTSRV virus starts tracking non-personal information, displaying advertisements, and causing browsing-related issues. Thus, if you want to protect your PC from malware infection or other issues, our recommendation is to perform NTSRV removal ASAP. The guide explaining how to do that is given in the next page.

How to uninstall this bogus application?

Before you start reading information related to NTSRV removal, you should put several useful tips into your mind that will help you to prevent unwanted installers in the future. Potentially unwanted programs (adware, browser hijacker) are spreading bundled with freewares/sharewares. Therefore, if you want to keep your PC virus/malware/PUP free, you should:

  1. Select freewares carefully;
  2. Choose download source attentively;
  3. Avoid quick/basic/express installation;
  4. Check advanced/custom settings cautiously;
  5. Untick toolbars, extensions, add-ons, plug-ins that are set by default.

If you have already installed NTSRV virus on your PC’s system, our recommendation would be to let a professional anti-spyware check you Windows platform and detect all issues residing on it. If you are not keen on using additional software, then you should remove NTSRV PUP manually, i.e. perform the steps that are given below.

You can remove NTSRV automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove NTSRV ads you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall NTSRV ads. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual NTSRV ads Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove NTSRV from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall NTSRV and related programs
    Here, look for NTSRV or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove NTSRV from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for NTSRV or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove NTSRV from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for NTSRV and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete NTSRV removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove NTSRV ads from Microsoft Edge

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, NTSRV should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove NTSRV from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select NTSRV and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete NTSRV removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove NTSRV from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select NTSRV and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete NTSRV removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove NTSRV from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for NTSRV or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete NTSRV removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of NTSRV registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  • Alexa2

    Just an annoying piece of software that displays tons of NTSRV ads when I browse. Thanks 2-spyware for the removal guide

  • David Shaheen

    Its a very stupid app. Its not even possible to understand what NTSRV is going to do as it is presented in a bogus manner. I dont know why I agreed to install it.

  • Ms. Snicker

    it is a USELESS app that promises to display deals, but instead displays sponsored ads to unfamiliar pages. I believe that this app has already lost its popularity.

  • AJ Forrester

    DO NOT purchase anything promoted on the pages to which “Ads by NTSRV” redirect as the prices on those pages are higher than everywhere else. Besides, it might be that those pages are powered by cyber crooks, so be careful