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Pay_creditcard ransomware virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware
12

Things to know if your PC was infected with Pay_creditcard ransomware

Pay_creditcard virus is a recently discovered ransomware[1] virus that seems to be created by quite advanced programmers. Just like other ransomware viruses, it seeks to encrypt all files on the target PC, and for that it uses a complex encryption algorithm[2]. The encryption is based on usage of two keys – private and public one. The public one is used to encrypt files, while the private one is the one that can revert them to their original condition. Without the private key, the victim cannot restore his/hers files. To mark all encrypted files and help the victim understand the extent of the attack, virus marks each file with a .crypted file extension. Once that’s done, the ransomware creates an index.html file, which is a shortcut of Pay_creditcard.htm and index.html. These HTML documents open via victim’s default web browser and show detailed information on how to restore encrypted data (how to buy Bitcoins[3], how to transfer them, etc.) 

The ransom note that the virus opens immediately after the attack clearly reminds us of the infamous CTB-Locker’s GUI, which allows switching between several languages. It explains that all of victim’s files, including photos, documents, databases, and the rest of important data was encrypted with an individual key created for the victim. It is easy to guess what cyber frauds wants the victim to do, and the type of the virus prompts it – they want the victim to pay a ransom in exchange for a chance to decrypt corrupted data. They suggest buying the key for 1 BTC, which, according to the ransom-demanding message, equals to 957 USD. However, the price can go up and down at any time because the price of this virtual currency changes frequently. The ransom note urges the victim to gather required amount of money within 4 days, or the decryption key will be deleted and the files will remain useless forever. Now, we need to remind you why paying the ransom is not the best idea[4]. First of all, your data might stay locked, second, you might receive even more malware, and third, you can not know how scammers are going to use that money. You might be funding something illegal or really bad, so we suggest you think about it. If you decide to remove Pay_creditcard ransomware and not obey cybercriminals’ commands, we recommend using anti-malware software you can trust. For this case, we suggest using Reimage software. Before you launch or download this program, follow steps of Pay_creditcard removal guide that is given right below the article.

How to not get infected with ransomware?

Ransomware is a sneaky computer program, which is developed by advanced programmers who certainly know what they’re doing. We discovered that Pay_creditcard malware is being distributed via RIG Exploit Kit[5], which is known to be responsible for distribution of many other ransomware variants, such as CryptoMix, CryptoShield, and even Cerber ransomware. We recommend removing all unnecessary browser extensions and keeping software installed on the computer up-to-date if you do not want to become a victim of such exploit kit-based attack. Ransomware is also frequently distributed via email, so needless to say, you should be careful when opening emails (make sure you avoid that Spam folder at all costs). To protect your PC, use an up-to-date anti-malware software. Finally, if you do not want to consider the option of paying the ransom, create data backups in time. Data backup is the only thing that can save you time and provide you with copies of data that was encrypted due to ransomware attack.

Best practices to remove Pay_creditcard ransomware virus

Ransomware is probably the worst computer virus that can destroy years of work very quickly, however, we are happy to see an improvement in users’ cybercrime awareness these days. We invite you to say no to cybercriminals and not to pay the ransom to them. If you’re ready to remove Pay_creditcard virus, you should remove all of its remains, including the “How_To_Decrypt_Files” folder that it creates to store the ransom notes. However, we do not recommend doing this manually because you might miss some of the malignant files and leave the system vulnerable to further malware attacks. To deep-clean your PC system, we recommend using anti-malware programs. We strongly recommend you to read these Pay_creditcard removal instructions before you attempt to launch the security software.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Pay_creditcard ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Pay_creditcard virus Removal Guide:

Remove Pay_creditcard using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

The first method helps to remove the ransomware using Safe Mode with Networking feature. It allows you to boot the computer and limits Windows operation. 

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Pay_creditcard

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Pay_creditcard removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Pay_creditcard using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Pay_creditcard. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Pay_creditcard removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Pay_creditcard from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If you have a data backup, you can restore your files using it – just remove the virus first. However, if you do not have it, then you will need to try other data recovery options. We described some of them below.

If your files are encrypted by Pay_creditcard, you can use several methods to restore them:

Restore files using Data Recovery Pro

Data Recovery Pro is a widely used tool that helps to restore all kinds of corrupted data – whether it was modified, deleted, or damaged in some type of way. Remember that it cannot guess the decryption key, so it might not succeed in restoring all of your files. However, we believe that this tool is definitely worth a try.

Shadow explore your PC

ShadowExplorer is a useful program that helps to find Volume Shadow Copies and use them to restore corrupted files. If the virus failed to remove them (sometimes it happens), you will successfully restore your files using ShadowExplorer software.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Pay_creditcard and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  • Harry_21

    This virus attacked me today! Let me understand clearly – it is unlikely to recover files, right?

    • Baum

      I heard that test version was called PyCL ransomware and it didnt remove original copies, check if there are any on the system!

  • Jozeph

    Pay_creditcard.html file opens when you click on index.html? I cannot find this file on my PC

  • gregor

    Successfully removed the virus and restored my files! Thanks a lot!