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Remove virus (Removal Instructions) - updated Sep 2019

removal by Jake Doevan - - | Type: Adware is an unsafe domain that can lead users to scam or even malware-laden sites virus is a website that users can encounter when browsing the internet on Google Chrome, Mozilla Firefox, Safari, Internet Explorer, or any other browser. While initially, it might not spark any suspicions from users, a frequent appearance of the site might indicate the presence of a potentially unwanted program – adware.

Adware is ad-sponsored software, so its main goal is to redirect[1] users to and other ad-filled websites, gather web-browsing activity-related data and present users with pop-ups, banners, links, flashing windows, offers, coupons, deals and other commercial content all over the web.

Note that is a legitimate advertising network that offers its services to publishers of various sites. However, various cybercriminals are known to inject these advertisements with the help of adware into unsuspecting users' web browsers without asking for permission of the site owner.

Type Adware, PUP
Infiltration Software bundles, third-party sites, ads, etc.
Symptoms Intrusive pop-ups and other type of ads appear on all sites that you visit, changed settings of the web browser
Redirects to
Main dangers Money loss, installation of other potentially unwanted software, malware infection
Termination To get rid of adware that redirects to and other unsafe realms, use security software or delete the PUP manually as per instructions below
Virus damage fix Adware can make unwanted changes to registry and other system components. To revert this damage, use Reimage Reimage Cleaner Intego

To remove Pipeschannels annoying redirects and other suspicious activity, you will have to find adware that is hidden on your system. You might not even know which program is ad-supported, so the best way to detect and eliminate it is by using anti-malware software. Nevertheless, the PUP should not be difficult to delete manually either – follow our directions below. For best results, however, we also recommend using Reimage Reimage Cleaner Intego and resetting all the installed browsers.

As we already mentioned, is a legitimate advertising service, often intercepted by crooks in order to insert ads into adware-infected users' machines. Therefore, those who notice the domain appear on their URL bar out of nowhere should be concerned. As soon as virus enters the computer, it might start showing the following symptoms:

  • redirect to suspicious domains without a warning
  • install browser extensions and add new bookmarks
  • change the function of desktop icons
  • show fake updates, bogus software adverts and tech support scams
  • slowdown web page loading speed
  • change the functionality of new tab, search engine and the homepage

Tech support scam and other phony sites might easily lure you into paying for bogus support services, disclose your personal information to cybercrooks or install malware onto your computer. If you often postpone the installation of software and the OS updates, there is a chance that malware could be installed automatically with the help of JavaScript. If you get redirected from to other sites, do not click on anything, and especially don't download any software. is a site presence of which often indicates adware infection

Be aware that adware programs that redirect to Pipeschannels and similar sites often collect a variety of user browsing-related data. This includes the IP address, geolocation, links clicked, sites visited, and other information, which is later used for targeted advertising. While certain unknown parties benefit from this scheme, the end-users put their online safety at risk due to redirects to unsafe sites.

Therefore, it is vital you proceed with removal as soon as possible. Note that other potentially unwanted applications, such as browser hijackers,[2] might also be present on your device and in some cases, they are difficult to eliminate. We provide both manual and automatic termination guide of the Pipeschannels virus below.

Ways to get infected with ad-serving software

Industry experts[3] and infosec community warns users about dangers of adware bundles for years now. However, manu users still do not pay attention to warnings – they keep installing freeware and shareware carelessly, without taking the time of doing so. This results in skipping several installation steps that lead to adware and other PUP infections. In some cases, adware bundles are known to deliver STOP ransomware variants[4] – so being careful when installing new software is also important to avoid file locking viruses that have much more severe consequences than adware.

Thus, users are encouraged to be wary when installing free software from the internet. You should pick at least known websites that provide Privacy policy and Terms and Conditions before downloading anything. During the installation process, watch out for pre-ticked boxes, fine print texts and misleading buttons. Decline all the deals or offers and pick Advanced/Custom installation options rather than Recommended/Custom ones. redirectsUsers can be redirected several times from until they land on the destination page that is filled with ads

Remove redirect virus with ease

It is understandable if you want to remove virus because the redirects it causes might not only prevent normal browsing activies but prevent viewing the underlying content of the site due to the layer of ads. To get rid of them for good, we highly recommend choosing anti-malware software and running a system scan – this procedure is quick and will only require a few minutes of your time. Be aware that not all AV engines detect all the potentially unwanted applications, so you might want to scan your computer with multiple security tools.

Of course, using automatic malware removal program is not a must, but you have to be extremely careful when trying to complete removal manually. For that, you will have to enter the list of the installed programs and carefully uninstall everything you do not recognize. After that, you should reset each of the installed browsers to delete traces of adware.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

Using the provided instructions, check for programs that might be causing redirects in your browsers and uninstall them.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

Delete any Chrome extensions that seem suspicious. You can uninstall them easily – just follow directions provided by our experts.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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