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Remove virus (Removal Instructions) - updated Sep 2019

removal by Jake Doevan - - | Type: Adware is an unsafe domain that can lead users to scam or even malware-laden sites virus is a website that users can encounter when browsing the internet on Google Chrome, Mozilla Firefox, Safari, Internet Explorer, or any other browser. While initially, it might not spark any suspicions from users, a frequent appearance of the site might indicate the presence of a potentially unwanted program – adware.

Adware is ad-sponsored software, so its main goal is to redirect[1] users to and other ad-filled websites, gather web-browsing activity-related data and present users with pop-ups, banners, links, flashing windows, offers, coupons, deals and other commercial content all over the web.

Note that is a legitimate advertising network that offers its services to publishers of various sites. However, various cybercriminals are known to inject these advertisements with the help of adware into unsuspecting users' web browsers without asking for permission of the site owner.

Type Adware, PUP
Infiltration Software bundles, third-party sites, ads, etc.
Symptoms Intrusive pop-ups and other type of ads appear on all sites that you visit, changed settings of the web browser
Redirects to
Main dangers Money loss, installation of other potentially unwanted software, malware infection
Termination To get rid of adware that redirects to and other unsafe realms, use security software or delete the PUP manually as per instructions below
Virus damage fix Adware can make unwanted changes to registry and other system components. To revert this damage, use ReimageIntego

To remove Pipeschannels annoying redirects and other suspicious activity, you will have to find adware that is hidden on your system. You might not even know which program is ad-supported, so the best way to detect and eliminate it is by using anti-malware software. Nevertheless, the PUP should not be difficult to delete manually either – follow our directions below. For best results, however, we also recommend using ReimageIntego and resetting all the installed browsers.

As we already mentioned, is a legitimate advertising service, often intercepted by crooks in order to insert ads into adware-infected users' machines. Therefore, those who notice the domain appear on their URL bar out of nowhere should be concerned. As soon as virus enters the computer, it might start showing the following symptoms:

  • redirect to suspicious domains without a warning
  • install browser extensions and add new bookmarks
  • change the function of desktop icons
  • show fake updates, bogus software adverts and tech support scams
  • slowdown web page loading speed
  • change the functionality of new tab, search engine and the homepage

Tech support scam and other phony sites might easily lure you into paying for bogus support services, disclose your personal information to cybercrooks or install malware onto your computer. If you often postpone the installation of software and the OS updates, there is a chance that malware could be installed automatically with the help of JavaScript. If you get redirected from to other sites, do not click on anything, and especially don't download any software. is a site presence of which often indicates adware infection

Be aware that adware programs that redirect to Pipeschannels and similar sites often collect a variety of user browsing-related data. This includes the IP address, geolocation, links clicked, sites visited, and other information, which is later used for targeted advertising. While certain unknown parties benefit from this scheme, the end-users put their online safety at risk due to redirects to unsafe sites.

Therefore, it is vital you proceed with removal as soon as possible. Note that other potentially unwanted applications, such as browser hijackers,[2] might also be present on your device and in some cases, they are difficult to eliminate. We provide both manual and automatic termination guide of the Pipeschannels virus below.

Ways to get infected with ad-serving software

Industry experts[3] and infosec community warns users about dangers of adware bundles for years now. However, manu users still do not pay attention to warnings – they keep installing freeware and shareware carelessly, without taking the time of doing so. This results in skipping several installation steps that lead to adware and other PUP infections. In some cases, adware bundles are known to deliver STOP ransomware variants[4] – so being careful when installing new software is also important to avoid file locking viruses that have much more severe consequences than adware.

Thus, users are encouraged to be wary when installing free software from the internet. You should pick at least known websites that provide Privacy policy and Terms and Conditions before downloading anything. During the installation process, watch out for pre-ticked boxes, fine print texts and misleading buttons. Decline all the deals or offers and pick Advanced/Custom installation options rather than Recommended/Custom ones. redirectsUsers can be redirected several times from until they land on the destination page that is filled with ads

Remove redirect virus with ease

It is understandable if you want to remove virus because the redirects it causes might not only prevent normal browsing activies but prevent viewing the underlying content of the site due to the layer of ads. To get rid of them for good, we highly recommend choosing anti-malware software and running a system scan – this procedure is quick and will only require a few minutes of your time. Be aware that not all AV engines detect all the potentially unwanted applications, so you might want to scan your computer with multiple security tools.

Of course, using automatic malware removal program is not a must, but you have to be extremely careful when trying to complete removal manually. For that, you will have to enter the list of the installed programs and carefully uninstall everything you do not recognize. After that, you should reset each of the installed browsers to delete traces of adware.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

Using the provided instructions, check for programs that might be causing redirects in your browsers and uninstall them.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Eliminate from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Get rid of virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

Delete any Chrome extensions that seem suspicious. You can uninstall them easily – just follow directions provided by our experts.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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