POOE ransomware (virus) - Free Instructions

POOE virus Removal Guide

What is POOE ransomware?

Pooe virus is the threat based on cryptocurrency demands that appear once files get encoded

Pooe virusThe infection that can read, copy, and damage your files relies on money demands.

Pooe ransomware is the version on a list of threats considered the most dangerous crypto extortion-based malware. This file-altering virus infiltrates your system and makes various changes once it's infected, so you can't know if there was ever an infiltration at all because this virus uses silent and stealthy methods to spread. The only symptoms that occur are the ones that get presented once encoding is done and pieces of commonly used files get the .pooe extension.

This Pooe virus is a new addition to the family of Djvu ransomware that was first observed in September 2017. The threat comes silently using pirating services. This way criminals make sure that no one can investigate where the infection came from or how it entered the system. The virus shows a message with the money demand that comes to the system as a file called _readme.txt when encryption of common files on an infected computer is done. When this virus infects a chosen Windows machine, users may not be able to use any email software since cybercriminals have locked everything down until their demands are met.

The reality is that people do allow the threat themselves. It can happen when the file or software gets downloaded from pirating service or torrent site.[1] What's more interesting that can happen when visiting sharing sites with various cheatcodes and cracks available. The Pooe virus payload gets distributed around because once such file is opened on one machine the system is in trouble – various folders are altered as well as other preferences and settings. Such changes lead to virus damage and more critical issues.

If you don't pay the ransom within the given time, malware constantly reminds you via a popup every now and then. The file has to be sent to the criminals' e-mail address manager@mailtemp.ch, helpmanager@airmail.cc provided on its page. However, there is no need to contact them because this malicious group of people has no feelings about your system issues.

The ransom note that appears in various folders and on the Desktop:

ATTENTION!

Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
hxxps://we.tl/t-fhnNOAYC8Z
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.

To get this software you need write on our e-mail:
manager@mailtemp.ch

Reserve e-mail address to contact us:
helpmanager@airmail.cc

Your personal ID:

Pooe file encryption malwareThe particular extension indicates what version of the ransomware gets on the system

Pooe ransomware spreading ways

It is hard to say where the threat could come from because it can hide in various places. The virus may enter the system when users download and install any free applications, but often it is spread through web pages that have been hacked or used for spreading malicious scripts. You can avoid such instances if you download files from reliable sources only. However, people tend to rely on torrent sites more often.

The virus can infect systems just when users visit malicious, corrupted, misleading, or otherwise compromised web pages. The only thing that such sites have in common is their ability to redirect users to phishing domains using a variety of methods including fake Flash Player updates, popups showing Windows update screen that requires user's attention.

This is the only payment option that cybercriminals have provided is Bitcoin transfer. However, it is not confirmed by any experts[2] as a good solution. The only fix for the encrypted files could be decryption. However, in this case, it is less likely to be possible since the newest Djvu versions use an online ID creation system.

name Pooe ransomware
Type File-locker, cryptovirus
Family Djvu/STOP ransomware
ransom note _readme.txt
File marker .pooe
Ransom amount $980/$490
Infection symptoms Personal files are renamed and cannot be accessed; ransom note appears on the desktop and in affected folders; can't launch security software or visit specific websites
Distribution Game cracks and pirated software gets downloaded
Elimination Ransomware removal has to be performed with reliable anti-malware software to ensure its complete termination and no other malware remains active
System health Use the ReimageIntego software to repair the damage it caused to the system and recover after the infection

Malware removal should be the first step before any file recovery

Getting rid of Pooe ransomware virus from Windows PC can be hard if you don't know where its malicious components are located and how they act in general. Therefore, we recommend scanning your machine with Malwarebytes or another reputable anti-malware program. This way your system will be fully checked for viruses and then fixed automatically by the software without any user's participation needed at all.

The encryption virus is dangerous if you do not react as soon as possible. The demand for $980 or $490 in Bitcoin with the discount can look manageable when your files are valuable, but never consider paying this extortion because it does nothing to help get rid of the infection and often just leads to more problems down the line!

Pooe ransomware comes from a family that's been around for years now, they're known mostly due to their lack of decryption options- although new versions come out every week so there isn't much we can do other than wait until enough time has passed for them all before some good news about those issues surfaces again. Rely on SpyHunter 5Combo Cleaner before you even try to recover those affected pieces.

Virus detectionThreats can be eliminated when particular AV engine finds those files malicious

Once a computer is infected with malware, its system is changed to operate differently. For example, an infection can alter the Windows registry database, damage vital bootup and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not capable of doing anything about it, leaving it just the way it is. Consequently, users might experience performance, stability, and usability issues, to the point where a full Windows reinstallation is required.

Therefore, we highly recommend using a one-of-a-kind, patented technology of ReimageIntego repair. Not only can it fix virus damage after the infection, but it is also capable of removing malware that has already broken into the system thanks to several engines used by the program. Besides, the application is also capable of fixing various Windows-related issues that are not caused by malware infections, for example, Blue Screen errors, freezes, registry errors, damaged DLLs, etc.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
    Reimage download
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation processReimage installation
  • The analysis of your machine will begin immediatelyReimage scan
  • Once complete, check the results – they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.Reimage results

Based on the particular victims' ID file decryption can be either possible or not available

Criminals change their tactics to get more victims affected across the world. If you have infected your computer with one of the Djvu variants, you should try using Emsisoft decryptor for Djvu/STOP. It is important to mention that this tool will not work for everyone – it only works if data was locked with an offline ID due to malware failing to communicate with its remote servers.

Even if your case meets this condition, somebody from the victims has to pay criminals, retrieve an offline key, and then share it with security researchers at Emsisoft. As a result, you might not be able to restore the encrypted files immediately. Thus, if the decryptor says your data was locked with an offline ID but cannot be recovered currently, you should try later. You also need to upload a set of files – one encrypted and a healthy one to the company's servers before you proceed.

  • Download the app from the official Emsisoft website.POOE ransomware
  • After pressing Download button, a small pop-up at the bottom, titled decrypt_STOPDjvu.exe should show up – click it.
    POOE ransomware
  • If User Account Control (UAC) message shows up, press Yes.
  • Agree to License Terms by pressing Yes.
    POOE ransomware
  • After Disclaimer shows up, press OK.
  • The tool should automatically populate the affected folders, although you can also do it by pressing Add folder at the bottom.
    POOE ransomware
  • Press Decrypt.
    POOE ransomware

From here, there are three available outcomes:

  1. Decrypted!” will be shown under files that were decrypted successfully – they are now usable again.
  2. Error: Unable to decrypt file with ID:” means that the keys for this version of the virus have not yet been retrieved, so you should try later.
  3. This ID appears to be an online ID, decryption is impossible” – you are unable to decrypt files with this tool.

The attack is quick and silent as the initial infiltration

Like most other threats of this kind, Pooe ransomware can be spread using seemingly harmless freeware and shareware programs. When you download such an application from a file-sharing site or a torrent website (or even get it directly from the developer), you may not know that there is another program included in the installer.

It may look harmless when your computer security tool shows no signs of malicious activity after its installation. However, if you go deeper into it and check what components are installed on your PC as part of such an application, you will see that there is something else – cryptocurrency miners, trojans, other threats. This is why anti-malware tools are important.

If you have the proper security tool, you can avoid the Pooe virus and other threat infiltration ahead of time. If you already got affected by the virus and you need to detect[3] this infection rely on SpyHunter 5Combo Cleaner or Malwarebytes and run the software to find all pieces related to the malware. You can risk getting the system double-encrypted if you restore files when the virus is still active.

Since many users do not prepare proper data backups prior to being attacked by ransomware, they might often lose access to their files permanently. Paying criminals is also very risky, as they might not fulfill the promises and never send back the required decryption tool.

While this might sound terrible, not all is lost – data recovery software might be able to help you in some situations (it highly depends on the encryption algorithm used, whether ransomware managed to complete the programmed tasks, etc.). Since there are thousands of different ransomware strains, it is immediately impossible to tell whether third-party software will work for you.

Therefore, we suggest trying regardless of which ransomware attacked your computer. Before you begin, several pointers are important while dealing with this situation:

  • Since the encrypted data on your computer might permanently be damaged by security or data recovery software, you should first make backups of it – use a USB flash drive or another storage.
  • Only attempt to recover your files using this method after you perform a scan with anti-malware software.

Install data recovery software

  1. Download Data Recovery Pro.
  2. Double-click the installer to launch it.
    POOE ransomware
  3. Follow on-screen instructions to install the software.Install program
  4. As soon as you press Finish, you can use the app.
  5. Select Everything or pick individual folders where you want the files to be recovered from.Select what to recover
  6. Press Next.
  7. At the bottom, enable Deep scan and pick which Disks you want to be scanned.Select Deep scan
  8. Press Scan and wait till it is complete.Scan
  9. You can now pick which folders/files to recover – don't forget you also have the option to search by the file name!
  10. Press Recover to retrieve your files.Recover files
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What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

How to prevent from getting ransomware

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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