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  (30/100) How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Adware scam uses malicious social engineering to pursue users scam is a malicious domain which displays fake alerts and tries to pursue users to download a bogus anti-virus program or fake update. The truth is that users’ computers are not damaged, and the alarm caused by this site is just a scam.[1]

Continuous redirects to mean that you have adware program installed which invaded your machine without your permission. These troublesome intruders often sneak into the system with bundling – a deceptive marketing technique used by free software developers to infect systems without their owners' approval.

As soon as virus finishes infecting computer, it modifies the browser and starts implementing its task. There are two different variations of the text displayed on a pop-up caused by virus. It can range from virus infections to driver updates. For example, the fake alert might present the following:

Your Windows Computer is Infected With (3) Viruses!Your device is infected with (3) Viruses.
The pre-scan found possible of (4) malware and (3) phishing/spyware.
Your system is at risk of irreversible damage – Immediate removal advised!Scanning and cleaning is advised to prevent further system damage, loss of personal data, photos and passwords.
Traces of (1) Phishing/Spyware has been found on your computer. Personal and banking information may at risk

As you can see, cybercriminals are using malicious social engineering to scare users into thinking that their PC is in danger. Besides, they also warn their victim about personal information and promise that it might be compromised. 

Indeed, such alerts can be horrifying to hear, especially if you are inexperienced PC user who has never encountered something similar before. However, security experts[2] can assure you that this type of message is fake and your bank account is fine. To get rid of redirects to this and similar scam sites, you should remove virus from your computer.

Whatever you do, do not click on any links displayed by such scams. Before you do something, check the address bar and look for suspicious signs[3] – like typos or grammar errors. Fake alerts are relatively easy to recognize as long as you do not panic, stay calm and pay attention to every detail.

Intimidating messages of scam are just one of the adware features. Additionally, you might experience the following:

  • Your Google Chrome, Internet Explorer, MS Edge, Mozilla Firefox or Safari browser might be attacked by invasive ads, pop-ups, deals, offers, banners and similar worthless advertisements;
  • You can get redirected to malicious websites, such as phishing, malware-ridden, fake or illegal software. These dangerous sites can lead to further malware infestation on your computer;
  • Random text on your most visited websites might be turned into hyperlinks;
  • You might notice various browser-helper objects installed without your permission;
  • Your machine might become incredibly slow as multiple processes can start running in system's background, etc. 

There is no doubt that unwanted programs can bring numerous negative effects to your computer. Hence, do not delay removal. The easiest way to delete the virus is to employ one of anti-malware tools that are provided below. You can use Reimage or any other legitimate software.

Adware developers rely on inexperienced users to distribute their payload

Many internet surfers are not that great when it comes to computers and technology. Therefore, adware and PUP creators try to abuse this fact and bundle their shady apps within free software installation packs. 

Fortunately, avoiding unwanted applications on your computer is not that hard. All you have to do is being extremely attentive while installing freeware. Beware of any additional components that might be pre-checked within the Advanced installation mode. Therefore, avoid Recommended settings entirely and read through installation instructions thoroughly.

As we already mentioned, avoiding scams such as “Your Windows Computer is Infected With (3) Viruses!” is relatively easy once you get a grip on how they work. For example, if the message would be legitimate and come from Microsoft, the address bar would display and not some shady never-seen address. So, it is all about being careful and vigilant – do not let crooks trick you.

Eliminate and protect your computer

You can remove virus by checking our guide below this article. We made every effort to make it as clear as possible – so please follow each step carefully. Without the correct execution, you risk to put your computer at risk of being infected once more. To prevent this, we highly recommend following every step in exact order.

However, if you are not that computer-savvy individual, you should proceed with automatic removal. To achieve that, you merely have to download one of the anti-malware tools given below. Next, simply install the program and perform a full computer scan. The final task you will have to do is to remove malicious components detected by the program for you.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunterCombo Cleaner, Malwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove from Windows systems

To get rid of virus from Windows OS, you need to remove suspicious elements via Control Panel. For that use the following guide.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate from Mozilla Firefox (FF)

To eliminate annoying ads on Firefox, reset this browser with the help of this guide:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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