Severity scale:  

Remove RAA ransomware / virus (updated Sep 2016) - Virus Removal Instructions

removal by Olivia Morelli - - | Type: Ransomware

The operation peculiarities of RAA virus

RAA virus (also known as RAA-SEP) acts like any other file-encrypting malware. The main distinctive feature of this malware is that it proves to be a JavaScript file. In comparison with other viruses, this behavior is quite unusual since most of the ransomware variants are written in C or C++ language. In any case, the faster you remove RAA the better. If you delay the elimination, it might cause more damage, i.e., encrypt the remaining files. Moreover, the developers use CryptoJS library and lock files with a strong AES encryption. At the end of the article, you will find RAA removal recommendations. One of which is to launch Reimage Reimage Cleaner Intego.

Once this virus invades the computer, it starts its mischievous mission by employing Windows Script Host tool. Later on,  it scans the entire computer system and encrypts all data, rendering it useless. Remember that ransomware developers do not create these viruses for fun; when such virus encodes files stored on a victim’s computers, they become worthless, since it is not possible to open or use an encrypted file. The virus also adds .locked file extension to each corrupted file. Encrypted data can only be decrypted with a unique decryption key, which is stored in cyber criminals’ servers. However, the criminals offer this decryption key for the victim in exchange for 250 USD. They explain what happened and tell the victim that he/she needs to pay up in order to recover data. This message from crooks can be found in !!!README!!![Victim’s ID].rtf file, which the virus creates and saves on the desktop. However, you should not pay the ransom, as criminals might provide you with a useless piece of software, not capable of restoring your files. Bear in mind that the only possible way of recovering your data is to import it from an external storage drive. Sadly, it is impossible to restore your files using Volume Shadow Copies because this virus simply deletes them. Ransom note left by RAA virus

Questions about RAA ransomware virus

What is more, RAA ransomware virus does not only encrypt victim’s data. When it is executed, it also installs well-known malware called Pony Trojan, which is designed to run in the background and steal victim’s private information. This malicious threat can steal your passwords, personal information, credit card details and similar data. So if your files suddenly became inaccessible, if you can see that .locked extensions were added to them, and if you have received the ransom not, you should rush to delete RAA virus and Pony malware from your computer immediately. For that, use a powerful antimalware software like Reimage Reimage Cleaner Intego.

The transmission methods 

RAA malware is distributed via email letters. Frauds send thousands of malicious letters to people and add malicious attachments to them. These attachments can be named like this: [random symbols_doc_].js. As you can see, criminals name the file by adding _doc_, to confuse them and think that it is a Word file. However, the real file type is .js, which means JavaScript file. If the victim opens this attachment, malware gets inside the computer system and launches a fake Word document, which includes scrambled text. While the victim looks at this text all confused, the malware starts encrypting files on the computer.

To protect your computer from ransomware attacks, you need to:

  • Continuously create data backups and import them to removable storage devices;
  • Never open suspicious emails or files attached to them;
  • Install an anti-malware program on your computer;
  • Keep your software up-to-date.

The elimination guide

RAA virus is not an ordinary computer virus. Likewise, manual elimination might not work out. The authors of this cyber threat did their best developing the threat. What is more, the malware is also programmed to stop anti-virus programs from removing it, so in order to deactivate it and run an anti-spyware program, such as Reimage Reimage Cleaner Intego or Malwarebytes, follow these RAA removal instructions delivered below. The access recovery procedure should not take long. Afterward, you will be able to remove RAA. Lastly, keep in mind that the majority of ransomware and other damaging viruses prefer spreading through spam emails. Remain cautious and vigilant when reviewing your Inbox. Updating your security programs should become a habit as well.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove RAA virus, follow these steps:

Remove RAA using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove RAA

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete RAA removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove RAA using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of RAA. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that RAA removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove RAA from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by RAA, you can use several methods to restore them:

The practical features of Data Recover Pro

While this tool works the best when the files are simply corrupted after an unsuccessful system reboot, the software might help recover some of your files as well.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by RAA ransomware;
  • Restore them.

The benefits of System Restore function

In some cases, restoring the system to its previous state might be useful in eliminating the viruses. However, since RAA ransomware proves to be an exquisite one, initiating the restoration might not remove the virus itself. 

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Will Shadow Exporer recover my data?

This tool is only effective when the virus does not delete the shadow copies. Nonetheless, you will not lose anything if you try.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from RAA and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Olivia Morelli
About the company Esolutions

Removal guides in other languages

  1. lily says:
    June 16th, 2016 at 6:34 am

    oh no! another ransomware! I am afraid, I have anti-malware and backups, but still… Im being paranoid i guess?

  2. Ben says:
    June 16th, 2016 at 6:38 am

    my relatives computer got infected with this!!!! we have removed the virus but files stay encrypted! what should we do now?

  3. elderscroll says:
    June 16th, 2016 at 6:52 am

    Disgusting virus!!! how did it hack my computer??????

Your opinion regarding RAA ransomware virus