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RansomCuck ransomware virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware

What lies behind RansomCuck ransomware?

Cyber criminals have unleashed yet another ransomware – RansomCuck virus. This new file-encrypting malware seems to possess a resemblance to Locky o TeslaCrypt. Yet virus researchers suspect that it may have relations to Detox trojan. In any case, if this menace has befallen you, you should remove RansomCuck. Though the process might seem complicated, install Reimage to help you. The virus also uses an elaborate encryption technique, most likely AES or RSA. Therefore, do not rush to unblock your files before eliminating the threat itself completely. Before we move on to RansomCuck removal, it is necessary to get acquainted with its distribution ways in order to escape it in the future.

Some speculate that the virus is about to make its grand appearance in the future because it’s target audience is still unknown. It might be one of those viruses which mercifully infect users and websites globally. RansomCuck ransomware might be affiliated to Lock virus as it continues the previous trend to use TOR secret server to communicate with victims. After the encryption of important files is complete, the threat opens up How_to_Recover_ Files.html and .txt notifications which declare of the mischief. You might notice that formats of some of the blocked files remain unaffected, while others bear .ransomcuck or .cuck extensions. Unfortunately, the threat encrypted the data with a public key. The most reliable way to recover them is to obtain a private key. Regarding it, the hackers give their victims a two-week period to transfer the money. As usual, they threaten to destroy the files after the term expires. We recommend not to give in to their pressure and not to remit the payment.

The note of RansomCuck virus

Questions about RansomCuck ransomware virus

Concerning the amount of ransom, the hackers seem to set a different amount of demanded money each time the virus infects the system. Since the virtual threat is still under development, RansomCuck malware might be updated and start terrorizing the virtual community. No matter how threatening the ransom message may look, remember that psychological terror is what helps the hackers wheedle out the money. Thus, brush aside any thoughts to pay the ransom and concentrate on its removal.

The transmission methods of the virus

Since the virus seems to bear similarities to previous major ransomware titans, its distribution might be conducted via spam emails as well. Unfortunately, hackers have mastered the ways to make the victims open the needed files. Note that if you receive an email from a transportation agency with the attached file, it does not necessarily mean that it is the original message. Legitimate websites are under the cyber attack so you should remain alerted and not to open file attachments before proof-checking the sender. In general, having a proper anti-virus and additional anti-spyware tool is a necessity. They can also ward off ransomware-bearing trojans. Ransom Cuck is still new, so it may shift to employing exploit kits in the future.

Can I effectively eliminate the ransomware?

This virus seems to possess a complex nature so we recommend using a reliable malware removal utility, such as Reimage or Malwarebytes Anti Malware. Either of these programs will terminate RansomCuck virus without any obstacles. The program also is practical when dealing with such cyber threats as trojans or rootkits. Do not forget top update the software so that it could remove RansomCuck completely. Only when the elimination is complete, and the computer is reverted to its status quo, back up your files. It would be best to keep them in several locations. Lastly, if RansomCuck virus has shut down your security applications or you cannot launch any website or program, take a look at these access recovery guidelines. After that, you will be able to conduct RansomCuck removal.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall RansomCuck ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove RansomCuck virus, follow these steps:

Remove RansomCuck using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove RansomCuck

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete RansomCuck removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove RansomCuck using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of RansomCuck. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that RansomCuck removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove RansomCuck from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by RansomCuck, you can use several methods to restore them:

The effectiveness of Data Recover Pro

This program proves to be effective when your files got corrupted or lost because of system error or when the power supply was disturbed which resulted in the unexpected system shutdown. This tool might also come in handy in decoding the files after ransomware assault. 

System Restore Point option

In some cases, restoring your operating system to a previous state help to save the files from ransomware effect. If you manage to save a portion of important data, you still need to run the system scan.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Shadow Explorer method

This tool helps you recover the files by restoring shadow volume copies. however, hackers are aware of this function and they generate ransomware which is able to delete these copies. It is not known whether RansomCuck eliminates the copies, but it might do so in the future. Until then, try retrieving your files with this software.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from RansomCuck and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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