Rigj ransomware (Decryption Methods Included) / Virus Removal Steps
Rigj virus Removal Guide
What is Rigj ransomware?
Rigj ransomware is a virus that asks almost $1000 by claiming that decryption is possible after the payment
Rigj virus is not a program developed by trusted people. Criminals made the threat to extort money from people with all the claims about file recovery possibilities. The ransomware is a file-locker that is using an encryption algorithm[1] which allows the original code of the file to get changed. Once that is done, you see the appendix .rigj added to files.
When the _readme.txt file is delivered to your screen and placed in other folders, it is safe to say that this Rigj files virus has already caused havoc across the system. It runs in various parts system-wide, and settings get altered. This infection will affect preferences like security options or functions that control users' access, so many helpful features get disabled.
The ransom note lists the possible options and contact information. The victim gets the encouragement to contact the people behind this malware via email manager@mailtemp.ch, helprestoremanager@airmail.cc. The amount of the ransom starts with $490 because this is the way criminals try to create trust. It doubles after 72 hours, but it is not recommended to even consider contacting Rigj ransomware creators.
The ransom note:
ATTENTION!
Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
hxxps://we.tl/t-Tjb0YqckGX
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.To get this software you need write on our e-mail:
manager@mailtemp.chReserve e-mail address to contact us:
helprestoremanager@airmail.ccYour personal ID:
This infection changes files and can make them unreadable unless decryption is possible or the ransom is paid. However, we recommend avoiding these types of threats and keeping away from interacting with criminals for your safety. Once you start communicating with people behind a virus, threat actors might send malicious links instead of their promised app for unlocking your encrypted data.
Rigj is one of the most recent ransomware from the Djvu virus family variants to hit the headlines. This threat encrypts files and appends the filename with a unique extension. This function is not the only issue with the file-locking virus because it is persistent and damaging. More than people think of, so remove the threat as soon as those files get locked, as researchers[2] recommend.
| Name | Rigj virus |
|---|---|
| Type | Ransomware, file-locker |
| Family | Djvu/STOP ransomware |
| Distribution | Files with malicious code can get attached to emails or distributed via cracked and pirated software, games |
| Contact emails | manager@mailtemp.ch, helprestoremanager@airmail.cc |
| Ransom note | _readme.txt |
| Ransom amount | $980 and the discount on the first 72 hours for $490 |
| Possible recovery options | Media files can get restored, in some cases with the proper tool. Otherwise is not the decryptable versions. Additional helpful tips are listed below |
| Removal | Treat the system properly with an anti-malware tool, so the malware is terminated fully |
| Repair | The system data gets affected and even damaged, so repair tools like FortectIntego can help with virus damage and leftovers |
The Rigj virus is used to create havoc on the machine, so users are eager to pay when criminals claim about the issues with their computer and data. Encryption algorithms allow hackers to change the original coding of documents, images, video, audio. Unreadable files are not recoverable with proper tools. But still can be replaced by the file copies from backups.
The threat mainly is distributed via spam email via file attachments. Once someone has been tricked into opening these malicious attachments, it leads them into becoming a ransomware victim. Threat actors demand payment in Bitcoin, so the payment is not easily traced, but the promise of decryptor is false. Remove the threat instead of contacting criminals.
Elimination is key and should be taken care of first
Rigj ransomware is a dangerous threat that can affect your system and control various processes. This type of malware aims to get money from victims, so there are no reasons to trust the people behind this virus since they only care about the cash. Sometimes even after transferring payment for decryption, tool delivery does not happen anymore, which means those infected may never see their precious information again.
The ransomware is a kind of threat that encrypts your files and then forces you to pay. The Rigj file virus first infects computers through emails containing attachments with malicious scripts attached. However, some users may have been tricked into downloading executables via HTTP downloads embedded directly within web pages where they appear innocent enough.
Those can be fake ads placed alongside content that would lead unsuspecting visitors straight down an infected page without realizing what had happened until it was too late. Avoid these issues by keeping the tool like SpyHunter 5Combo Cleaner on the machine. It not only can help with security but also removes the infection that is already on the PC. As well as Malwarebytes, such tools scan the machine and clear any malicious pieces. Then you can worry about your data.
Try the decryption option for the versions with offline ID
If your computer got infected with one of the Djvu variants, you should try using Emsisoft decryptor for Djvu/STOP. It is important to mention that this tool will not work for everyone – it only works if data was locked with an offline ID due to malware failing to communicate with its remote servers.
Even if your case meets this condition, somebody from the victims has to pay criminals, retrieve an offline key, and then share it with security researchers at Emsisoft. As a result, you might not be able to restore the encrypted files immediately. Thus, if the decryptor says your data was locked with an offline ID but cannot be recovered currently, you should try later. You also need to upload a set of files – one encrypted and a healthy one to the company's servers before you proceed.
- Download the app from the official Emsisoft website.
- After pressing Download button, a small pop-up at the bottom, titled decrypt_STOPDjvu.exe should show up – click it.
- If User Account Control (UAC) message shows up, press Yes.
- Agree to License Terms by pressing Yes.
- After Disclaimer shows up, press OK.
- The tool should automatically populate the affected folders, although you can also do it by pressing Add folder at the bottom.
- Press Decrypt.
From here, there are three available outcomes:
- “Decrypted!” will be shown under files that were decrypted successfully – they are now usable again.
- “Error: Unable to decrypt file with ID:” means that the keys for this version of the virus have not yet been retrieved, so you should try later.
- “This ID appears to be an online ID, decryption is impossible” – you are unable to decrypt files with this tool.
Recover after the infection
One of the easiest ways to get a computer infected with malware is by downloading files and programs from an unknown source. This could be as simple as opening up an email attachment or clicking on a link in spam messages which will take you somewhere dangerous. The malware drop is also possible when the random pirating package installs lead people into installing infections onto their systems without knowing about them beforehand.
Rigj ransomware is related to criminals and can be spread around with data-stealing purposes and more in-depth plans. Always examine every website before entering personal information like credit card numbers. Encryption is not the only process that these threats can cause. There are many more issues related to cryptovirus infiltrations.[3]
Once a computer is infected with malware, its system is changed to operate differently. For example, an infection can alter the Windows registry database, damage vital bootup, and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software cannot do anything about it, leaving it just the way it is. Consequently, users might experience performance, stability, and usability issues, to the point where a full Windows reinstallation is required.
Therefore, we highly recommend using a one-of-a-kind, patented technology of FortectIntego repair. Not only can it fix virus damage after the infection, but it is also capable of removing malware that has already broken into the system thanks to several engines used by the program. Besides, the application is also capable of fixing various Windows-related issues that are not caused by malware infections, for example, Blue Screen errors, freezes, registry errors, damaged DLLs, etc.
- Download the application by clicking on the link above
- Click on the ReimageRepair.exe
- If User Account Control (UAC) shows up, select Yes
- Press Install and wait till the program finishes the installation process
- The analysis of your machine will begin immediately
- Once complete, check the results – they will be listed in the Summary
- You can now click on each of the issues and fix them manually
- If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.
How to avoid the virus infection
Do not trust any pop-ups or suspicious alerts. If something seems off, it is best practice not to click on whatever appears on your screen because clicking can install a program that could allow hackers into your system and cause irreversible damage.
Using P2P can give you severe malware, including the Rigj ransomware.
To avoid this problem, it is recommended to install only authorized official sources for software and avoid free downloads from third-party sites that offer little security against viruses or other malicious programs like keyloggers. Also, pay attention to details. There have been cases when this fake update was displayed as an official-looking message from the Windows system to mask the encryption process and keep users' attention from the slowness of the machine.
Make sure to keep the security apps like SpyHunter 5Combo Cleaner, Malwarebytes, FortectIntego and run them every time the system shows any suspicious activity, so you can clear infections, stop malware from running. Remember that removing the threat is not the same as decrypting files, so move to file repair only when the threat is eliminated.
Getting rid of Rigj virus. Follow these steps
Isolate the infected computer
Some ransomware strains aim to infect not only one computer but hijack the entire network. As soon as one of the machines is infected, malware can spread via network and encrypt files everywhere else, including Network Attached Storage (NAS) devices. If your computer is connected to a network, it is important to isolate it to prevent re-infection after ransomware removal is complete.
The easiest way to disconnect a PC from everything is simply to plug out the ethernet cable. However, in the corporate environment, this might be extremely difficult to do (also would take a long time). The method below will disconnect from all the networks, including local and the internet, isolating each of the machines involved.
- Type in Control Panel in Windows search and press Enter
- Go to Network and Internet
- Click Network and Sharing Center
- On the left, pick Change adapter settings
- Right-click on your connection (for example, Ethernet), and select Disable
- Confirm with Yes.
If you are using some type of cloud storage you are connected to, you should disconnect from it immediately. It is also advisable to disconnect all the external devices, such as USB flash sticks, external HDDs, etc. Once the malware elimination process is finished, you can connect your computers to the network and internet, as explained above, but by pressing Enable instead.
Restore Windows "hosts" file to its original state
Some ransomware might modify Windows hosts file in order to prevent users from accessing certain websites online. For example, Djvu ransomware variants add dozens of entries containing URLs of security-related websites, such as 2-spyware.com. Each of the entries means that users will not be able to access the listed web addresses and will receive an error instead.
Here's an example of “hosts” file entries that were injected by ransomware:
In order to restore your ability to access all websites without restrictions, you should either delete the file (Windows will automatically recreate it) or remove all the malware-created entries. If you have never touched the “hosts” file before, you should simply delete it by marking it and pressing Shift + Del on your keyboard. For that, navigate to the following location:
C:\\Windows\\System32\\drivers\\etc\\
Restore files using data recovery software
Since many users do not prepare proper data backups prior to being attacked by ransomware, they might often lose access to their files permanently. Paying criminals is also very risky, as they might not fulfill the promises and never send back the required decryption tool.
While this might sound terrible, not all is lost – data recovery software might be able to help you in some situations (it highly depends on the encryption algorithm used, whether ransomware managed to complete the programmed tasks, etc.). Since there are thousands of different ransomware strains, it is immediately impossible to tell whether third-party software will work for you.
Therefore, we suggest trying regardless of which ransomware attacked your computer. Before you begin, several pointers are important while dealing with this situation:
- Since the encrypted data on your computer might permanently be damaged by security or data recovery software, you should first make backups of it – use a USB flash drive or another storage.
- Only attempt to recover your files using this method after you perform a scan with anti-malware software.
Install data recovery software
- Download Data Recovery Pro.
- Double-click the installer to launch it.
- Follow on-screen instructions to install the software.
- As soon as you press Finish, you can use the app.
- Select Everything or pick individual folders where you want the files to be recovered from.
- Press Next.
- At the bottom, enable Deep scan and pick which Disks you want to be scanned.
- Press Scan and wait till it is complete.
- You can now pick which folders/files to recover – don't forget you also have the option to search by the file name!
- Press Recover to retrieve your files.
Create data backups to avoid file loss in the future
One of the many countermeasures for home users against ransomware is data backups. Even if your Windows get corrupted, you can reinstall everything from scratch and retrieve files from backups with minimal losses overall. Most importantly, you would not have to pay cybercriminals and risk your money as well.
Therefore, if you have already dealt with a ransomware attack, we strongly advise you to prepare backups for future use. There are two options available to you:
- Backup on a physical external drive, such as a USB flash drive or external HDD.
- Use cloud storage services.
The first method is not that convenient, however, as backups need to constantly be updated manually – although it is very reliable. Therefore, we highly advise choosing cloud storage instead – it is easy to set up and efficient to sustain. The problem with it is that storage space is limited unless you want to pay for the subscription.
Using Microsoft OneDrive
OneDrive is a built-in tool that comes with every modern Windows version. By default, you get 5 GB of storage that you can use for free. You can increase that storage space, but for a price. Here's how to setup backups for OneDrive:
- Click on the OneDrive icon within your system tray.
- Select Help & Settings > Settings.
- If you don't see your email under the Account tab, you should click Add an account and proceed with the on-screen instructions to set yourself up.
- Once done, move to the Backup tab and click Manage backup.
- Select Desktop, Documents, and Pictures, or a combination of whichever folders you want to backup.
- Press Start backup.
After this, all the files that are imported into the above-mentioned folders will be automatically backed for you. If you want to add other folders or files, you have to do that manually. For that, open File Explorer by pressing Win + E on your keyboard, and then click on the OneDrive icon. You should drag and drop folders you want to backup (or you can use Copy/Paste as well).
Using Google Drive
Google Drive is another great solution for free backups. The good news is that you get as much as 15GB for free by choosing this storage. There are also paid versions available, with significantly more storage to choose from.
You can access Google Drive via the web browser or use a desktop app you can download on the official website. If you want your files to be synced automatically, you will have to download the app, however.
- Download the Google Drive app installer and click on it.
- Wait a few seconds for it to be installed.
- Now click the arrow within your system tray – you should see Google Drive icon there, click it once.
- Click Get Started.
- Enter all the required information – your email/phone, and password.
- Now pick what you want to sync and backup. You can click on Choose Folder to add additional folders to the list.
- Once done, pick Next.
- Now you can select to sync items to be visible on your computer.
- Finally, press Start and wait till the sync is complete. Your files are now being backed up.
Report the incident to your local authorities
Ransomware is a huge business that is highly illegal, and authorities are very involved in catching malware operators. To have increased chances of identifying the culprits, the agencies need information. Therefore, by reporting the crime, you could help with stopping the cybercriminal activities and catching the threat actors. Make sure you include all the possible details, including how did you notice the attack, when it happened, etc. Additionally, providing documents such as ransom notes, examples of encrypted files, or malware executables would also be beneficial.
Law enforcement agencies typically deal with online fraud and cybercrime, although it depends on where you live. Here is the list of local authority groups that handle incidents like ransomware attacks, sorted by country:
- USA – Internet Crime Complaint Center IC3
- United Kingdom – ActionFraud
- Canada – Canadian Anti-Fraud Centre
- Australia – ScamWatch
- New Zealand – ConsumerProtection
- Germany – Polizei
- France – Ministère de l'Intérieur
If your country is not listed above, you should contact the local police department or communications center.
Manual removal using Safe Mode
Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.
Step 1. Access Safe Mode with Networking
Manual malware removal should be best performed in the Safe Mode environment.
Windows 7 / Vista / XP
- Click Start > Shutdown > Restart > OK.
- When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
- Select Safe Mode with Networking from the list.
Windows 10 / Windows 8
- Right-click on Start button and select Settings.
- Scroll down to pick Update & Security.
- On the left side of the window, pick Recovery.
- Now scroll down to find Advanced Startup section.
- Click Restart now.
- Select Troubleshoot.
- Go to Advanced options.
- Select Startup Settings.
- Press Restart.
- Now press 5 or click 5) Enable Safe Mode with Networking.
Step 2. Shut down suspicious processes
Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Click on More details.
- Scroll down to Background processes section, and look for anything suspicious.
- Right-click and select Open file location.
- Go back to the process, right-click and pick End Task.
- Delete the contents of the malicious folder.
Step 3. Check program Startup
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Go to Startup tab.
- Right-click on the suspicious program and pick Disable.
Step 4. Delete virus files
Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:
- Type in Disk Cleanup in Windows search and press Enter.
- Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
- Scroll through the Files to delete list and select the following:
Temporary Internet Files
Downloads
Recycle Bin
Temporary files - Pick Clean up system files.
- You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):
%AppData%
%LocalAppData%
%ProgramData%
%WinDir%
After you are finished, reboot the PC in normal mode.
Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Rigj and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes
How to prevent from getting ransomware
Stream videos without limitations, no matter where you are
There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.
Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.
Data backups are important – recover your lost files
Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.
While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.
If this free guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.
- ^ Encryption. Wikipedia. The free encyclopedia.
- ^ Dieviren. Dieviren. Spyware related news.
- ^ Ransomware explained: How it works and how to remove it. CSOonline. IT and security reports.