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Roga ransomware virus. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Ransomware
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Roga ransomware: what should you know about this file-encrypting virus?

Roga ransomware[1] virus is an updated version of Free-Freedom ransomware which is known for locking the files instead of encrypting them. However, the newest version of the creation of the 13-year-old decrypts files and demands to pay the ransom. If we believe that the child has created this malware, we can also call the ransom childish. The hacker requires only 30 dollars by buying Play Store Gift Card[2]. Even though the ransom is small, we do not recommend paying it and encouraging hacker to develop a more serious project. Received gift cards is a motivation to work harder on the illegal works. If your files have been encrypted, you should remove Roga from the computer right now. Of course, malware elimination won’t bring back your personal files, but this process is crucial for keeping your computer safe. Perhaps, you have data backups stored in some external device? In this case, data recovery is simple. If not, we advise you to check additional data recovery methods below. Keep in mind that data recovery is possible only after Roga removal. Therefore, run a full system scan with Reimage, get rid of the infection, and retrieve your files.

After infiltration, Roga ransomware does not specifically encrypt data, but modifies targeted files’ extensions and appends a new one – .madebyadam. Then, it delivers the lock screen where victims learn that all their pictures, documents, and other files are encrypted. If they want to use their records ever again, they should follow the instructions. However, there’s no need to visit provided website and pay the ransom for data recovery. Malware researchers have already found the way how to get rid of the lock screen. You just need to enter the password “adamdude9.” The previous version of the Roga virus had active “Decrypt my Files” button, so after entering the password, users were able to restore their files automatically. This variant also has it, but it is not working. However, you can restore corrupted files manually without paying the ransom.

The image of Roga ransomware virus

Can I avoid ransomware?

Roga malware, as well as its predecessor, is not the real cyber threat; however, many real ransomware viruses are spreading all around the Net[3]. We want to take advantage of this situation and tell you some tips and tricks how you can avoid ransomware. Probably, you have heard that many computer users get infected with file-encrypting viruses after opening a malicious email attachment[4]. Indeed, it’s the most popular way to spread malware, so you should be careful with received emails and double check information before opening any attached document. Keep in mind that even safely looking Word or PDF files might hide a Trojan horse. Malware executables or exploit kits might also be hiding under malicious ads. Malvertising is quite popular malware distribution technique that allows adding infected advertisements on the regular and safe websites. This fact surprises many computer users because it is still believed that dangerous ads are placed only on high-risk sites[5]. It’s old news! Furthermore, visiting suspicious or questionable Internet sites is not recommended as well. Also, do not get tricked by fake pop-ups that warn about outdated programs or offers installing questionable software. Never trust them!

Guidelines for Roga ransomware removal

If you got infected with Roga virus, you should not worry. If you read the first part of the article carefully, you should know that it’s not very dangerous computer infection. Therefore, you can easily get rid of it and restore your files. It’s still a ransomware virus, so we do not recommend trying to delete it manually. We suggest automatic Roga removal method. Using this method you have to install anti-malware program (e.g. Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware) and run a full system scan. Don’t forget to update the program first! The outdated program might not be able to remove Roga from the PC. If you have some difficulties with virus elimination, check our prepared step-by-step guide below.

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Roga ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Roga virus Removal Guide:

Remove Roga using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Roga

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Roga removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Roga using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Roga. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Roga removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Roga from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If you got infected with Roga ransomware virus and you cannot restore your files, try our prepared data recovery methods below.

If your files are encrypted by Roga, you can use several methods to restore them:

Option 1: Data Recovery Pro

This tool is designed for restoring deleted, encrypted or corrupted files. Data Recovery Pro can restore a wide range of different file types, so it should help you as well. Follow these steps:

Option 2: Windows Previous Versions feature

This option allows travelling back in time and access individual files. However, if System Restore function has not been enabled before Roga ransomware attack, this method is not suitable for you.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Option 3: ShadowExplorer

Probably, Roga virus has failed to delete Shadow Volume Copies of the targeted files, so you can use ShadowExplorer tool to recover your files:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Roga and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Lucia Danes
Lucia Danes - Virus researcher

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