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Remove virus (Removal Guide) - updated Oct 2019

removal by Jake Doevan - - | Type: Browser hijacker – a browser hijacker which is directly related to the malicious Appstein app virus

Questions about virus is a potentially unwanted program which can hijack your browser right after installing Appstein. Being presented as a handy add-on, it has tricked numerous users who unnoticeably allowed specific system alterations. As a result, Rts dsrlte virus occupies all web browsers by installing the address bar which provides fake searches, annoying ads, and redirects its victims to sponsored domains. The biggest issue caused for its victims is browser crashes and serious slow downs that can be noticed during every search session. Besides, the PUP fails to leave the system as it drops numerous registry entries and similar components once the user is tricked into installing it.

Category Browser hijacker
Sub-category Potentially unwanted program
Related to AppStein
Infiltration Bundled programs
Possible dangers Can take you to a malware-related website
Prevention Use the Custom or Advanced installation mode only, get a reliable antivirus tool
Deletion Use Reimage to find all misleading components in the PC system

When inside the system, Rts dsrlte can alter Google, Youtube and even Facebook results provided to their users. So, the hijack is not as innocent as it might seem. In most of the cases, the PUP fills these sites with ads redirecting their victims to the suspicious pages. We should note that ignoring such redirects increases the risk of getting infected with malware as bogus websites are often used to distribute computer threats, fake tools and useless programs set to track users and collect PII or NPII.

If you wonder why the developers of such questionable programs indulge in such activities, the answer is more than simple — they try to generate pay-per-click revenue[1]. They do so by encouraging people to visit affiliated websites. As a result, Rts dsrlte Google redirect occurs whenever you start a new browsing session and ends up on a completely different domain.

rts dsrlte virus virus is a redirect virus capable of making specific alterations to every web browser found on the system. As a result, your searches are redirected to Yahoo and other domains without your approval.

If that is not enough, Rts dsrlte might be exploited for compiling information about users' browsing habits, computer's IP address[2], and email, and similar non-personally identifiable information. Even though technically, this information cannot identify you, there is a possibility that you will unconsciously provide personally-identifiable details yourself[3]. Therefore, you risk your own privacy by trusting this fake search engine.

In our professional opinion, you should remove virus right away. Start by employing a powerful security software — Reimage, and let it examine your system. This antivirus tool is designed to detect all computer threats and make sure that your PC is safe. Moreover, such programs can detect all unwanted components that a human eye might miss.

However, you can also use any other reliable security program or combine automatic removal with the manual elimination guidelines. This optimum mix will help you to get rid of all potentially unwanted programs which might significantly deteriorate your browsing experience or even make it unbearable. - a hijacker which causes constant redirects to suspicious-looking web pages.

Learn how to prevent the stealth installation of PUPs

Even though unpleasant applications are not viruses, users tend to call them so due to their feature to infiltrate on the computer without user's consent. Potentially unwanted programs travel in software-bundles[4] which allow them to hide inside the installers of regular applications. Quick or Recommended settings which are usually offered at the beginning of the download/installation procedure hide the pre-selected boxes which allow installing PUPs. 

Additional components are usually hidden or disclosed misleadingly. To deselect them, you have to select “Advanced” or “Custom” installation option and follow the entire installation process with an intention to find and opt out of optional downloads. In case you are annoyed by various inconveniences, follow the guide that is below and fix these issues. Additionally, it is very useful to have a reputable antivirus installed as it will keep the system safe whenever you perform computing work.

Effective removal requires resetting web browsers and uninstalling related apps

To remove virus, you should first evaluate your personal IT skills. If you are a beginner, do not try to get rid of the hijacker yourself or you might damage your system. Potentially unwanted programs come together with additional extensions or plug-ins which may be hidden to prevent you from terminating the browser hijacker[5].

Likewise, those who are not experienced enough might struggle with removal or fail to do it safely. Instead, you should use the automatic elimination technique. It is very simple — download a security software and examine your files. Additionally, experts from[6] suggest using the instructions below to learn how to clean your computer from other potentially unwanted programs which might be disrupting you.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

To delete Rts dsrlte from Windows, uninstall Appstein and similar apps related to the hijacker. Follow the guide below to learn how to do that.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Google Chrome

To fix Chrome, remove Appstein add-on and similar components which are considered as unsafe. Use the guide below for this task:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Delete from Internet Explorer (IE)

To get rid of all adware-added browser extensions from Internet Explorer, reset the web browser:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase virus from Microsoft Edge

Use these instructions to get rid of the PUP infection from your Microsoft Edge browser:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Mozilla Firefox (FF)

If Mozilla Firefox got hijacked, you can easily reverse such changes by following this guide:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Safari

To remove the virus from Safari web browser, reset it to its primary state:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  1. singu larity says:
    November 6th, 2015 at 8:22 am

    Hate this it said that website was completely safe! I was rerouted to a phishing website and got caught by a virus. redirect is really malicious!

  2. the gamer says:
    November 6th, 2015 at 8:23 am

    Both and AppStein are viruses! My anti malware cleaner detected both of them and when i had ithem my computer was very slow and when i deleted them it returned to normal

  3. HuggO says:
    November 6th, 2015 at 8:26 am

    Toolbar-like crap extension which changes your settings, homepage, etc. Never install AppStein because you will get infected with hijacker and will have to fight against misleading redirects.

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