Severity scale:  

Remove (Free Instructions) - Removal Guide

removal by Jake Doevan - - | Type: Browser hijacker – a browser hijacker which affects Mac computers is a browser-hijacking app which mostly targets Mac users[1]. These potentially unwanted programs can sometimes be very tricky as they might provide useful features such as fast access to popular websites or show search results from legitimate engines such as Yahoo or Bing. However, you should never trust a browser hijacker because it enters the system without any notice and infects web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari. You can bring your browser back to normal only if you get rid of the PUP permanently.

Type Browser hijacker
Sub-type Potentially unwanted program
OS affected Mac OS X
Browsers affected Chrome, Edge, Firefox, Explorer, Safari
Symptoms Dubious redirecting, modified search engine and new tab URL, etc.
Possible dangers This PUP can take you to a potentially dangerous site
Distribution technique Bundling, suspicious web pages
Fix Install Reimage

If virus has hijacked your web browser, you might see such symptoms:

  • New tab URL, homepage, and default search engine are set to;
  • Dubious redirects take you to developer-promoted websites;
  • You are forced to use the new search engine each every time you type in a search request;
  • The infected web browser is working slower than before.

Such changes send signals that there is a browser hijacker installed in the computer system. We do not recommend ignoring it as it might redirect you to even potentially harmful pages which might relate into a secret installation of malware[2]. Nevertheless, some provided search query results might turn out to be misleading and with no true value.

We advise performing the removal as this browser-hijacking app will do unwanted changes that you can revert only by getting rid of the PUP. You can use Reimage or any other similar tool to fix the damage that was done by the application. Moreover, you can check out the manual elimination steps below this article.

Another reason to remove virus is data collection. Browser hijackers and similar potentially unwanted programs have an ability to gather browsing activity-related information which includes IP addresses[3], bookmarks saved, visited pages, content viewed on the Internet. These details are shared with third parties and bring revenue to the developers. browser hijacker is a browser hijacker, also known as a potentially unwanted program due to its ability to infiltrate the system secretly.

Browser-hijacking apps are very likely to be spread via bundling

If you have found a browser hijacker in your web browser, there is a big chance that this program is a result of bundling. Bundling is a deceptive marketing technique when the PUP comes together with regular software. It is used by numerous developers as it is the easiest way to spread such unwanted programs. To avoid secret installation you need to take all downloading and installing steps seriously.

Furthermore, you should choose the Custom or Advanced section as your installation mode. It will allow you to eliminate all unwanted incoming downloads that you did not request for. According to cybersecurity researchers from[4], users need to avoid visiting questionable-looking websites as they might also spread PUP-related content. If you ever enter a dubious page, make sure you eliminate it as fast as possible and never return.

Eliminate automatically or manually potentially unwanted application is a PUP which can collect various non-personal details that are related to the user's browsing habits and experience.

Note that there are two ways which will let you perform the removal and it is up to you which one to choose. However, over team recommends using the automatical method as it is much easier and more effective. Make sure you pick a trustworthy anti-malware tool to install and it will complete the entire process for you in a couple of minutes.

However, if you want to remove virus by using manual technique, you can read our below-given guide that should make the process a little bit easier for you. Note that you will have to get rid of all unwanted browser extensions and other dubious components from web browsers such as Google Chrome, Mozilla Firefox, Microsoft Edge, Internet Explorer, or Safari.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove, follow these steps:

Uninstall from Mac OS X system

Get rid of browser hijacker from the Mac OS X by using these instructions. Make sure you perform each step carefully:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete from Internet Explorer (IE)

Delete all unwanted browser extensions, plug-ins, and suspicious-looking add-ons from Internet Explorer with the help of this guide:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate from Microsoft Edge

Use these instructions to get rid of the PUP from Microsoft Edge:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Get rid of from Mozilla Firefox (FF)

Read these instructing steps carefully and try removing all browser hijacker-related components from Mozilla Firefox:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

Clean your Google Chrome browser from the potentially unwanted program and all its components by using this guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

If the Safari web browser got infected with the browser-hijacking app, you can perform the elimination of all PUP-added components by following these below-given steps:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Jake Doevan
About the company Esolutions


Your opinion regarding