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Remove (Virus Removal Instructions) - Free Guide

removal by Olivia Morelli - - | Type: Browser Hijackers is a fake search engine that is distributed during freeware installations and appears on the browser out of nowhere – the potentially unwanted program that alters browser preferences by setting itself as the default homepage, new tab, and in-browser search engine. This is a browser hijacker that affects Windows devices and MacOS computers with its intrusive behavior and typical, potentially unwanted program behavior. The main activity that is noticeable of this intruder happens on the Safari, Google Chrome, Mozilla Firefox, or any other web browsers. 

Promoted and advertised as a legitimate and useful search engine, should improve the performance of the device, but this rogue application causes constant freezes and crashes of the PC and the browser it affects directly. Instead of improving the online browsing experience, this PUP shows altered results filled with commercial content and redirects to other questionable sites.

Type Potentially unwanted program
Sub-type Browser hijacker
Affects Mac and Windows devices
Symptoms Changes homepage, new tab, a search engine of the browser and causes commercial content coming in places they shouldn't be
Distribution Software bundling, deceptive advertisements, websites
Elimination Get anti-malware tool and remove offers improved search results, but instead, when you search online using this engine, results deliver a list filled with hyperlinks, banners, and advertisements in other forms. Although these searches often show up as results from Yahoo or Bing search, there is no relation between these legitimate search engine providers and the PUP. This is a deceptive feature designed to fool people again.

Don't trust claims about and keep away from installing any suspicious tools, toolbars, or browser content that gets offered to you. However, when such a program appears on the browser out of nowhere, in most cases, it found its way on the PC from other installations or got delivered by the cyber threat that already is on the machine.

Developers of this virus focus on redirecting your online traffic and delivering various promotional content with the primary purpose of generating views and monetizing these page visits. Ad-supported programs place advertisements, banners, and sponsored links in random places or even in the text on the browser, on top of the search results. 

This way people cannot access the legitimate search results and view needed sites. can even keep users from accessing anti-malware software providers or block particular cybersecurity pages like our website. However, a few AV engines can indicate this page as possibly malicious or filled with questionable content.[1] hijack virus is the potentially unwanted program that loads each in-browser search with banners, sponsored links, and advertisements. is the program that affects Windows devices and machines that run on the Mac operating system. The common misconception is that MacOS is immune to malware, but Mac viruses are real and dangerous.[2] Browser hijackers and other potentially unwanted programs that affect browsers are commonly targeting Mac computer and mobile phones in particular.

Although the main feature of that frustrates people is intrusive commercial content and suspicious behavior in general, data tracking should be the primary concern and the reason to terminate this PUP as soon as possible. As we mentioned before, some antivirus tools already detect this site as suspicious application, so the best solution is a full system scan.

Employ a program you trust and remove by cleaning the system thoroughly at the same time. You can rely on the tool and be sure that a full check on the computer can indicate all PUPs or even more severe malware. Often tools as Reimage Reimage Cleaner Intego also detect system errors and issues that can be fixed to improve the performance of the machine.

Various security researchers[3] often note how important it is to perform a full system scan as a method for removal because this way all files or programs, applications, extensions, and tools get eliminated from the computer. All that additional content can affect the speed and performance even more than the PUP itself, so follow the guide below the article to reset all your browsers to default and change any alterations made by the browser hijacker.

Browser hijackers interfere with web browser settings to install other PUPs without your permission 

Unfortunately, such programs like adware, hijackers, or toolbars come to the system without your consent or knowledge during freeware installations. This unwanted program gets automatically installed on the machine when the provider packs additional unwanted apps with the freeware.

Software bundles get hidden in installation setups and when the user selects recommended or quick options, all programs included on the list get automatically downloaded and installed. That means all rogue tools get access to your device and can affect the speed and performance.

You should remember how important it is to choose Advanced or Custom installation options and do that every time you install anything. This is the best way to avoid unwanted infiltrations and cyber infections because you can see and remove programs from the list when you don't need them.

Remove and any suspicious browser material from the system with anti-malware tools

Make sure to remove with reputable tools to achieve the best results and clean the machine thoroughly from any unwanted content. You can do so by employing a reliable anti-malware program and scanning the system. Such check on the device indicates all possible issues, including malware and unwanted programs.

The best tip that we can give you in regards to removal is to choose a trustworthy antivirus program and follow virus termination steps after the system check. Also, we have a few additional suggestions in the removal guide below. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Remove from Windows systems

You need to get rid of this intruder and clean the machine fully, follow these steps for that:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

Remove from the system fully:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Get rid of from Google Chrome

You should check each browser individually in case installed harmful content without your knowledge:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Remove from Safari

Clean your Safari and remove or any other questionable programs

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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